North Shore Steaks and Seafood at The American Place Casino

Review summary

1. L

   Laura

   VIP

   Chicago

   3 reviews

   2.0

   3 reviews

   Dined on February 9, 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 1

   not a good dining experience. from the moment we walked in, the dining room smelled heavily of fish and was unpleasant. a very small dining room, it seemed as if it was an afterthought stuck in a back corner of the casino. there wasn't any ambiance and the prices did not equate to the quality of food, which was just okay but not great. very empty for a saturday night. the only plus to our experience was our waitress, who was friendly and attentive.
   

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2. S

   Sally

   Chicago

   1 review

   5.0

   1 review

   Dined on January 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff was friendly and attentive, Food was very good, steaks were cooked perfectly. Will go back again
   

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3. L

   Lauren

   Chicago

   1 review

   1.0

   1 review

   Dined on January 18, 2025

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 1

   All of the staff was very nice, and our server was great. We ordered some filet medallions, a ribeye, and a “shareable” side of mashed potatoes. The filets were cooked pretty good but the meat quality wasn’t quite there compared to other local steak houses. The mashed potatoes were mediocre at best. The ribeye which was ordered medium rare came out well done, I knew this was well done just by looking at it and how it was even served to us is beyond me. The second attempt was so rare the meat was blue when cut into. At this point my wife was done eating and the table was cleared so I denied a third attempt at the steak and went and had a hot dog for dinner. The manager didn’t seem to have much experience in handling situations like this so she wasn’t much help making us happy. Our entire meal was comped but made us pay for drinks. For what they charge and the quality of food, I would never return.
   

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4. K

   Karen

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on January 4, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our first time at the restaurant, definitely won't be our last. We had 4 guests and each ordered different things from the menu. Food was very good overall. The service was extra extra good. A few different stops at our table to make sure the food was good and did we need anything else. Prices are a bit high but we will still be back!!
   

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5. D

   Daniel

   VIP

   Chicago

   10 reviews

   5.0

   10 reviews

   Dined on December 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent surf and turf! The potatoes were also excellent!
   

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6. L

   LAWRENCE

   Chicago

   1 review

   5.0

   1 review

   Dined on December 20, 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 4

   I had ordered the 12 oz filet medium. The steak came to me heavily seared- to the point the steak was tough and dry 3/4" deep from the outside of the steak. Filets are NEVER to be heavily and deeply seared on a filet. I did not complain at the time-- as I was grateful for the meal -- as I won it on the drawing in the casino. And I was appreciative that I did not have to pay for it.
   

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7. J

   Jon

   Chicago

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The waitress was attentive. The food was excellent probably the best steak I’ve had in a long time.  is it is pricey, but you’re going to pay for quality.
   

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8. B

   BILL

   Milwaukee

   4 reviews

   3.0

   4 reviews

   Dined on October 24, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   The food here is grossly overpriced. $6 for an ounce of sauce? Steaks overcooked. Undercooked sides.
   

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9. s

   shirley

   Chicago

   7 reviews

   4.0

   7 reviews

   Dined on October 13, 2024

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   The food would have been amazing if the potato gratin wasn't burnt and the salmon wasn't well done when we requested medium. Our server Raymond did his best in trying to make it right. The second order of salmon came back raw inside. I would give it a second try. Cheesecake was delicious
   

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10. J

    Jack

    Chicago

    1 review

    4.0

    1 review

    Dined on October 12, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Our waitress was great and the atmosphere was amazing! All of the food was amazing but our steak was cooked medium and the outside had a very chared/burnt flavor. Still tasty but too cooked on the outer edges.
    

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