Noto's at Bil Mar Restaurant

Noto's at Bil Mar Restaurant reviews from people who’ve dined at this restaurant. Based on recent rating.

1. GG

   GabbyG

   Grand Rapids / Western Michigan1 review

   1.0

   Dined on July 12, 2023

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   We planned on dinner on the beach but it rained so we made the best if it, however, several things were below acceptable to my disappointment. The waitress was very gloomy and never smiled. She brought beers in the cans with No glasses. When some asked for straws, they brought straws that were cut in half to where you had to hang on to them so it wouldn’t sink. Had to request whole straws. How absurd!! No napkins under any of the drinks so from the condensation, our table was soaked. We asked for it to be wiped up, yet still, they didn’t put napkins under the glasses to prevent it. The food took over 1/2 hour to arrive and they left off one of our ladies entire order and started it just as the rest of us revived our food. My burger was like chewing a shoe. Overall surprised at just how terrible the combo of all of the issues were. And I’ve never left a bad review for anyone but this was just over the top awful on all levels! Disappointed x 10!
   

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2. ST

   SusieT

   Raleigh / Durham / Chapel Hill9 reviews

   5.0

   Dined on May 25, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Shay was our waiter and she was AMAZING! Knew her menu and wine list, incredibly attentive and very friendly. We sat upstairs and were very grateful there was an open table at the window w/the garage doors up so we could truly take in the view of the water and pier. I grew up in GH so it was a treat to come home and have such a wonderful experience. Thank you!
   

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3. Y

   Yula

   Grand Rapids / Western Michigan1 review

   2.0

   Dined on May 24, 2023

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 5

   Nice place and atmosphere. Food expensive and not good.
   

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4. OT

   OpenTable Diner

   Grand Rapids / Western Michigan1 review

   3.0

   Dined on May 23, 2023

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   We love Noto’s, but this time was disappointing. We ordered a bottle of wine, but our server mentioned it was his first bottle service. He had no idea what to do at the table (which we don’t really care, but the training wasn’t there). It took an hour for our food to come out, a hostess ran our food out and we didn’t have silverware, when we asked for it the host brought us forks and knives in her hand (not wrapped) so I asked for napkins. She asked if we wanted the two that happened to be crumbled up in her hands… but assured us they were clean. Mine was stained with food and had holes in them, but we were brought fresh napkins a few minutes later. Server didn’t check back with us, my boyfriend had to get up to ask for more tartar sauce and the table wasn’t cleared as we finished entrees and ordered a final drink. We arrived for a 7:45 reservation on a Tuesday evening, and it wasn’t noticeably slammed. We didn’t even know our servers name. Luckily we had a table outside to watch the beautiful sunset, but the service was just bad this time around.
   

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5. OT

   OpenTable Diner

   Orlando2 reviews

   2.0

   Dined on May 23, 2023

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Only real reason to go is that it’s right in Lake Michigan and the view is spectacular. Food was only ok; our party got a wide variety and all thought the same. Service was terrible - took FOREVER & when someone did come they didn’t really seem “with it” and then we’d have a second person eventually check on us just to have the first follow up and ask the same things. And no, they weren’t training; they just couldn’t seem to get things worked out! For what we paid, I would have expected a higher level of service. I honestly would go somewhere cheaper and then head to the beach for the views; you’ll be much happier!
   

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6. JW

   JoeWis

   Grand Rapids / Western Michigan1 review

   2.0

   Dined on May 23, 2023

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 5

   They were extremely short of staff. Only after we flagged the bartender did we get to order. She was real friendly and thanked us for our patience. The food was real expensive but that would not be a problem but I had fettuccine and clams and the clams were literally impossible to eat. It was like a chewing on rubber bands. I was hoping to take my wife to a fine restaurant for our anniversary but this experience ruined it.
   

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7. JD

   JeffreyD

   Grand Rapids / Western Michigan1 review

   1.0

   Dined on May 20, 2023

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   Reservations for 730, not seated until after 8. Waiter was indifferent, took drink order, waited 15 more minutes for glass of wine, served by someone else. Appetizers and meal both served by someone else. Waiter was either too busy or indifferent to wait on us personally. Only when spoken to by manager was he more responsive. Food was delicious, I will say. Experience, not so much.
   

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8. OT

   OpenTable Diner VIP

   Chicago2 reviews

   4.0

   Dined on May 20, 2023

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great spot and beautiful view! Our only complaint was the wait. Most people made rezzo’s but still had a long wait. We had a 7:15 rezzo and got sat at 8pm. Lucky we weren’t in a hurry. We’d still go back :)
   

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9. DS

   DanS

   Grand Rapids / Western Michigan1 review

   5.0

   Dined on May 20, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a fantastic first date at Noto's! Couldn't have been more pleased with the food, service and atmosphere! Well worth the price! Will definitely eat there again! Highly recommended!
   

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10. RA

    RobertA

    Northern MI1 review

    3.0

    Dined on May 19, 2023

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 4

    Lettuce on salad not fresh wilted, forgot meatballs for spaghetti they were brought finally near end of dinner. From what I can see you go for the view not the food. Noise to loud to to have much of a conversation
    

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