Okan South Bank

Review summary

1. A

   Ai

   London

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of my favourite places to go, the food is superb, drinks are lovely, the staff are charming and the place is so cozy. Only downside is I don't have a small behind and the stools are quite little!
   

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2. J

   Jessica

   London

   12 reviews

   5.0

   12 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. The Okonomiyaki is delicious. And a great atmosphere
   

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3. L

   Leonor

   London

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food is delicious and different from the mroe traditional Japanese restaurants. The service was very quick.
   

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4. J

   Jenny

   Kuala Lumpur

   1 review

   1.0

   1 review

   Dined on December 11, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Extremely poor service - demanded a 12.5% service charge but the services provided even worse than a fast food shop. We booked a table at 6:00 pm and some of us arrived early and some arrived late. We are forced twice to order around 6:00 pm even we told them we are waiting for one more friend coming who is stuck in traffic. While we are still having the meal and one staff come to us and said we need to rush and return the table at 7:00 pm as some one in the table has sat down at 5:30 pm (when there are empty tables). The staff has never told me that the 1.5 hours dining time start to count at 5:30 and need to eat by 7:00 pm. While we are still eating, haven’t finished the food and drinks and haven’t asked for a bill, a staff suddenly bring the bill to us at 7:03 pm and asked us to pay and leave immediately for the next table, We had to finish the meal within less than a hour after the food arrived at the table. This restaurant can be a quick eat but definitely not a place for any small gatherings. Pick another restaurant if you have 3-4 people and would like to chit chat and have no interruptions during your dinning time of 1.5 hours.
   

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5. S

   Stephanie

   London

   6 reviews

   5.0

   6 reviews

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Such a cute, cosy place - feels like you’ve stepped into a backstreet in Japan! The food was tasty and reasonably priced. It took a little while for our order to be taken but the service was good after that.
   

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6. C

   Catherine

   London

   3 reviews

   5.0

   3 reviews

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything about Okan is great! It’s such a fun design and all the staff are helpful and friendly. The food was delicious, served quickly and good value.
   

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7. S

   Sophie

   London

   1 review

   2.0

   1 review

   Dined on December 6, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Great food - very authentic and tasty. Not the best service though. We kept having to flag waiting staff but were then rushed off the table as soon as we’d finished eating and still had full drinks, despite having only sat down an hour before. Also not suitable for vegetarians as all the food is cooked on the same grill with the meat and seafood.
   

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8. S

   Sean

   London

   1 review

   1.0

   1 review

   Dined on December 6, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Terrible service. Sat for 30 mins and had to ask to be served. Other customers left because the staff were standing talking among themselves.
   

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9. M

   Maria

   Birmingham

   1 review

   5.0

   1 review

   Dined on December 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Super nice vibes and really delicious food Recommend it to everyone that wants to travel to Japan for a bit and then come back to reality after. Try the ply wine really liked it. We will go back for sure, super cosy.
   

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10. K

    Katie

    London

    8 reviews

    5.0

    8 reviews

    Dined on December 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Such a little gem of a restaurant, had a great meal, thank you.
    

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