Open Road - Reston

Review summary

1. L

   Lisa

   Washington DC

   12 reviews

   5.0

   12 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had reservations which was a good choice since the restaurant was busy. Nicely decorated for Christmas. The service was excellent. My husband and I ordered salads, they were ok. One son ordered a burger and fries and loved it. The other son ordered a pizza and fries, and we all had a slice. Really delicious. We shared a slice of key lime pie. Also, really delicious. The prices were what you would expect. We will go back again.
   

   Is this helpful?

   Report
2. R

   Robert

   Washington DC

   6 reviews

   4.0

   6 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   We think the food is OK. It is not very good or better. Service is good definitely. Noise levels are very very high.
   

   Is this helpful?

   Report
3. D

   Dana

   Washington DC

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is always a great place to have dinner. Food is good and service is great.
   

   Is this helpful?

   Report
4. O

   Olga

   Washington DC

   3 reviews

   5.0

   3 reviews

   Dined on November 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice atmosphere for meeting with friends. I like wine selection at this restaurant. Our server was polite and quick!! Thank you. Recommend to visit.
   

   Is this helpful?

   Report
5. J

   Joshua

   Seattle

   9 reviews

   5.0

   9 reviews

   Dined on November 26, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   My friends and I had a wonderful time and we all commented on how great the staff were for our visit. The food was also better than average- we will definitely come back. 😀😀
   

   Is this helpful?

   Report
6. J

   Jacki

   Washington DC

   16 reviews

   vip
   3.0

   16 reviews

   Dined on November 24, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   I’m sure the bar is great, but as a dining experience it is not the best. This was the second time I came here and was greeted by the hostesses like I had three heads! Both times I entered the restaurant they looked at me like we weren’t allowed in or something. Then got very confused on how to seat our family even though no one was in the restaurant (not a very big family only 2 children). Our salads were very good though and my husband liked his burger. Not sure if I’ll be back, maybe for takeout!
   

   Open Road - RestonResponded on December 2, 2024

   Hi Jacki, Thank you for sharing your feedback. Our goal is to provide exceptional service to all of our guests, and it's clear we fell short on this occasion. We will address your concerns and ensure that all guests are greeted warmly and seated promptly. While we're glad you enjoyed the salad and burger, we're disappointed to hear that your overall experience wasn't positive. We will use your feedback to improve our service and ensure that future visits are more enjoyable. Kindest Regards, Jessica, Brand + Community Manager
   

   Is this helpful?

   Report
7. J

   Jim

   Washington DC

   3 reviews

   5.0

   3 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food here is always very good. The service is hit or miss. Last night we had a wonderful server. It would be nice if they could keep that consistent here. 
   

   Is this helpful?

   Report
8. W

   William

   Baltimore

   1 review

   3.0

   1 review

   Dined on November 15, 2024

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 3

   It’s a typical bar food experience with a better than average decor and ambiance, drinks are not anything over the top and the food needs more attention to detail, so many things can be done to enhance their menu. From the quality of ingredients used to the overall look and feel of the dishes. It can be a successful place but it’s stuck in a rut, you just can’t throw darts at the wall and see what sticks in hope that it works.
   

   Open Road - RestonResponded on November 18, 2024

   Hi William, Thanks for visiting Open Road. We are always striving to find ways to improve our operations and sincerely appreciate feedback from our guests (whether it's positive or negative). We will share your feedback with our team. We're committed to making the necessary changes to ensure a more satisfying dining experience. We hope to host you again soon. Kindest Regards, Jessica, Brand + Community Manager
   

   1 person found this helpful

   Report
9. C

   Caroline

   Alabama

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   No I don’t care about minimums seriously come on wow
   

   1 person found this helpful

   Report
10. R

    Roxy

    Washington DC

    31 reviews

    4.0

    31 reviews

    Dined on November 10, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3

    Pretty good experience overall. We had pumpkin ravioli (not very hot when delayed coming out of the kitchen) and fish tacos - good flavor but lots of filling. Service was fast - Camille. Ordered mocktail without ice - would have been nice for them to fill the extra juice. I think there was a live band - pretty noisy for normal conversation level. Would go to again but more for happy hour events.
    

    1 person found this helpful

    Report