Orelle Birmingham

Orelle Birmingham reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   James

   Worcestershire2 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   10/10 service and the food was even better. Will definitely recommend
   

   Orelle BirminghamResponded today

   Dear James, Thank you so much for your kind words! We're delighted to hear you had such a wonderful experience and that you enjoyed both the service and the food. It was truly our pleasure looking after you today, and we can't wait to welcome you back again soon! Kindest, Orelle Management Team
   

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2. M

   Mark

   Warwickshire1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service Exceptional staff Lovely food Great atmosphere Amazing views
   

   Orelle BirminghamResponded 1 day ago

   Dear Mark, Thank you for your wonderful review! We're delighted you enjoyed the service, food, atmosphere, and views. We truly appreciate your kind words and look forward to welcoming you back soon! Best regards, Orelle Management Team
   

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3. C

   Caroline

   Birmingham2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food and ambiance was amazing as always. The service was great but a little slow however this was acknowledged without us even mentioning it and the service charge was taken off the bill. We had a wonderful meal and a lovely time with my family.
   

   Orelle BirminghamResponded 1 day ago

   Dear Caroline, Thank you for your kind words! We’re delighted that you enjoyed the food and ambiance as always. We appreciate your understanding regarding the service and are glad our team addressed it proactively. It’s wonderful to hear that you had a lovely time with your family—we look forward to welcoming you back for another great experience soon! Best regards, Orelle Management Team
   

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4. s

   surinder

   London5 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Not my first time and definitely not my last. This restaurant has fast become my favourite. Food is always consistently good - chef is amazing. Real special occasion feel to it, staff are also always superb.
   

   Orelle BirminghamResponded 1 day ago

   Dear Surinder, Thank you for your wonderful review! We're thrilled to be your favorite restaurant and to hear that you always enjoy the food and service. Our chef and team truly appreciate your kind words. We look forward to making your next visit just as special! Best regards, Orelle Management Team
   

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5. E

   Erica

   New York City1 review

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The service could have been better, staff seemed busy & we had to ask to have drinks topped up/the bill. My dessert, apple parfait, was frozen solid, when I asked about it I was told it was supposed to be, as it is vegan & would melt otherwise? They did ask if I wanted it changed, but honestly I felt like the explanation did not make sense. I literally couldn’t get a fork in it, it was so hard. The beetroot tart did not have much flavour, the sauce did not taste like anything. All in, I have given a good rating, for the cost I expected more.
   

   Orelle BirminghamResponded 1 day ago

   Dear Erica, Thank you for your feedback. We’re sorry if our service felt less attentive—we’ll take this on board. Regarding the apple parfait, parfait is traditionally a frozen dessert, and ours is served with fig sorbet, as listed on the menu. While it should be firm, it shouldn’t be too hard to enjoy, so we appreciate your comments. We’re also sorry the beetroot tart didn’t meet your expectations and will pass this to our kitchen team. We value your visit and hope to welcome you back for a better experience. Best regards, Orelle Management Team
   

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6. r

   rita

   Birmingham2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a wonderful experience The staff were exceptional Food was wonderful Would definitely returm
   

   Orelle BirminghamResponded 4 days ago

   Dear Rita, Thank you so much for your kind words! We're delighted to hear that you had a wonderful experience and that our staff made it extra special. It’s fantastic to know you enjoyed the food as well. We truly appreciate your support and can't wait to welcome you back again soon! Kindest Regards, Orelle Management Team
   

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7. C

   Catherine

   Birmingham2 reviews

   4.0

   Dined on March 23, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food and service were very good! A little on the expensive side but for me it was a lovely treat!!
   

   Orelle BirminghamResponded 6 days ago

   Dear Catherine, Thank you for your kind words! We're so glad you enjoyed the food and service. It’s wonderful to hear that your visit felt like a special treat! We hope to welcome you back for another lovely experience soon. Kindest Regards, Orelle Management Team
   

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8. K

   Keith

   London1 review

   4.0

   Dined on March 22, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   I picked the Orelle for special dinner. It was advertised as chic surroundings, excellent quality food and service. The restaurant itself was amazing and really was top class and well appointed, the food was excellent and extremely well presented. The staff were very polite and generally attentive. There were a few challenges on the night, the shared ice bucket between two tables could cause friction, the guests next to our table tried to take our wine after their wine was finished. The pace of service was a little too prompt and I felt at times that I was being rushed although the staff were extremely polite, when serving the wine two members of the team did not use the serviette to assist and dribbled water across our dinning and eating area. Towards the end of the night the music after after 10pm the music be quite loud, but due the the angulation of the speakers it did not disrupt our meal. The location was impressive, views stunning, the décor chic , food amazing unfortunately at times the service was not at the same standard as everything else, although the staff were very polite and friendly.
   

   Orelle BirminghamResponded 3 days ago

   Dear Keith, Thank you for choosing Orelle for your special dinner and for sharing your feedback. We’re delighted you enjoyed the stunning views, chic décor, and amazing food, and that our team was polite and attentive. We’re sorry some aspects of the service didn’t match the high standards we strive for. Your feedback on the shared ice bucket, service pace, and wine pouring is invaluable, and we’ll review these areas with our team. We appreciate your thoughts on the music as well. We truly value your input and hope to welcome you back for a flawless experience next time. Best regards, Orelle Management Team
   

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9. H

   Hayley

   Liverpool2 reviews

   3.0

   Dined on March 22, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   The location, the view and the ambiance was beautiful, but I feel this is why we paid a large sum of money for our bill. This was a Christmas gift which we were very excited to try. (You only get 4 months from date of purchase to use the voucher). However we felt rushed. We were still eating our appetisers when the starters came out. And I was still chewing on the last of my starter when the plates were taken away. We weren’t asked if we wanted any more drinks throughout the evening from our first order. And finally our steaks were dry. Not only were they not cooked as requested, they were dry and chewy. The flavour was nice but they were let down by how they were cooked. Overall in and out within 1hr and 20mins. Not quite the evening I had hoped for. Typically British and don’t say anything at the time as hoping for a nice evening. Let’s not forget the mandatory 12% service charge added to the bill.
   

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   Orelle BirminghamResponded on March 23, 2025

   Dear Hayley, Thank you for sharing your feedback. We’re glad you enjoyed the location, view, and ambiance, though we’re sorry to hear that your experience didn’t meet expectations. Your comments regarding the pacing of the meal and drink service are valuable, and we will certainly review this with our team to ensure a more relaxed and attentive dining experience. Regarding the service charge, we’d like to clarify that it is not mandatory but compulsory, meaning it is automatically added to the bill but can be adjusted or removed upon request. We always strive to provide service that reflects its value, and we regret that this wasn’t the case for you. We truly appreciate your thoughts and hope you might consider giving us another opportunity in the future. Kindest Regards, Orelle Team
   

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10. TT

    TimT

    London4 reviews

    5.0

    Dined on March 22, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Orelle is on the 24th floor of the building. The view over Birmingham is amazing. We had the set Saturday lunch menu which offered a good choice. Excellent value and good service. I had the onion soup and it wasn’t an enormous bowl but deliciuos. Followed by the salmon. Again that was delicious. Highly recommend.
    

    Orelle BirminghamResponded on March 23, 2025

    Dear Tim, Thank you for your wonderful review! We're delighted you enjoyed the breath taking views from the 24th floor and found our set Saturday lunch menu to be both varied and excellent value. It's great to hear that the onion soup and salmon were delicious! We truly appreciate your recommendation and look forward to welcoming you back for another fantastic dining experience. Kindest, Orelle Management Team
    

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