Oretta Midtown

Review summary

1. T

   Taryn

   VIP

   Toronto

   22 reviews

   4.0

   22 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Simone and Taryn always welcome us with a smile and make our experience special. Enjoyed our visit as usual! Everyone was very attentive and friendly. Thank you for a lovely evening.
   

   Oretta MidtownResponded 1 day ago

   Grazie! I’m glad to hear that you enjoyed your experience with us. Thank you for your kind words - I'll be sure to share them with Taryn, Simone and the rest of the team! We hope to host you again in the near future. Alla prossima! Sophia Restaurant Manager Oretta Midtown
   

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2. C

   Charlotte

   Ottawa

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Had brunch on a Saturday there. Food was on point! Love the carbonara but people behind us in a big group were loud …
   

   Oretta MidtownResponded 1 day ago

   Ciao , I'm glad you enjoyed your overall experience with us! Thank you for taking the time to leave this review, our guests’ feedback is integral to our success. We hope to have the opportunity to host you again in the near future. Sophia Restaurant Manager Oretta Midtown
   

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3. A

   Alex

   Toronto

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   We dined at your establishment for Valentine’s Day and were aware that the special dinner package included two appetizers, entrees, and desserts. However, when making the reservation, it was not clearly communicated that the dishes would be pre-selected from a limited menu. I had expected to be able to choose from the regular menu, which left me disappointed with the limited options provided. As this was a restaurant I had been eager to try for some time, none of the choices offered aligned with what I would have selected from the regular menu. Additionally, although I had requested a different seating arrangement when making the reservation, we were seated at the bar near the front of the restaurant. I was informed that this was due to the high volume of guests, which did not align with my initial request. Overall, my experience did not meet the high expectations I had based on the positive reviews I had read. While I may consider visiting again to try the regular menu, I am uncertain given the abundance of excellent dining options in Toronto.
   

   Oretta MidtownResponded 1 day ago

   Ciao Alex, Thank you for your feedback, and we’re sorry your Valentine’s Day experience didn’t meet expectations. We apologize for any confusion around the limited menu and seating. We understand how important these details are and will work to improve communication in the future. We hope you'll consider visiting again to try our regular menu and give us another chance to deliver a great experience. Sophia Restaurant Manager Oretta Midtown
   

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4. B

   Brandon

   Toronto

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Normally good but Valentine’s Day set menu was not worth it. Terrible service and small amount of food.
   

   Oretta MidtownResponded 2 days ago

   Ciao, Thank you for taking the time to leave this review and share your feedback with us. I’m so sorry to hear of the poor hospitality you experienced on your recent visit. This is definitely not up to our usually excellent service standards. I’d like to investigate this matter further. I’d also very much appreciate the opportunity to remedy the situation. Please send me an email to Sophia.cannella@oretta.to Sophia Restaurant Manager Oretta Midtown
   

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5. C

   Calvin

   Toronto

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 4

   Their Valentine’s days Dinner disappoints me as I had awesome experiences in the past. I’m awaiting a scheduled follow up with one of the managers to discuss about the details. However, servers were very attentive which is considered a save for me.
   

   Oretta MidtownResponded 1 day ago

   Ciao, I’m sorry to hear that we missed the mark with our food on your recent visit with us. Thank you for taking the time to leave this review. Our guests’ feedback is integral to our success, and we will be using yours to improve. If you would like to share any further insight, please send me an email to Sophia.cannella@oretta.to We hope to have the opportunity to host you again in the near future. Sophia Restaurant Manager Oretta Midtown
   

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6. N

   Naghmeh

   VIP

   Toronto

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We come here so often but I had a horrible experience at Oretta today! My food didnt arrive for an hour! My son even finished with his main course and dessert! And the server was so rude when i called her over no apology whatsoever!!! I had to call the manger whom apologized and said that she wood take the steak off my bill and make sure i would get it soon!!! I waited for another 30 minutes and there was no steak at which point i decided to just leave!!!!!
   

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7. M

   Mark

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great date night place during the week! I may become a regular!
   

   Oretta MidtownResponded 1 day ago

   Ciao , I'm glad you enjoyed your overall experience with us! Thank you for taking the time to leave this review, our guests’ feedback is integral to our success. We hope to have the opportunity to host you again in the near future. Sophia Restaurant Manager Oretta Midtown
   

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8. A

   Audrey

   VIP

   Toronto

   34 reviews

   4.0

   34 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great food, great service & good value always!! My only observation is that the accessible front door doesn’t work for those with mobility issues. I have brought this to the attention of staff on numerous occasions. My reason for frequently selecting Oretta Midtown is for it’s easy accessibility & main floor washroom. With appreciation.
   

   Oretta MidtownResponded 6 days ago

   Ciao, Thank you for taking the time to leave this review. Our guests’ feedback is integral to our success, and we will be using yours to improve. If you would like to share any further insight, please send me an email to Sophia.cannella@oretta.to We hope to have the opportunity to host you again in the near future. Sophia Restaurant Manager Oretta Midtown
   

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9. T

   Tammy

   Toronto

   5 reviews

   4.0

   5 reviews

   Dined on February 6, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food was good. Interior is nice and clean. Wait staff was a bit slow and an unorganized. For the price, there are better spots for a business lunch.
   

   Oretta MidtownResponded on February 7, 2025

   Ciao, I’m sorry to hear that we missed the mark with our service on your recent visit with us. Thank you for taking the time to leave this review. Our guests’ feedback is integral to our success, and we will be using yours to improve. If you would like to share any further insight, please send me an email to Sophia.cannella@oretta.to Sophia Restaurant Manager Oretta Midtown
   

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10. D

    Danica

    Calgary

    1 review

    5.0

    1 review

    Dined on February 6, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Will definitely go back! GREAT food and service!!!
    

    Oretta MidtownResponded on February 7, 2025

    Ciao Danica, I'm glad you enjoyed your overall experience with us! Thank you for taking the time to leave this review, our guests’ feedback is integral to our success. We hope to have the opportunity to host you again in the near future. Sophia Restaurant Manager Oretta Midtown
    

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