Osteria Mattarello

Osteria Mattarello reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jana VIP

   Toronto14 reviews

   3.0

   Dined on April 11, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Despite what other reviews have said, our server was very attentive. She was new so if we asked her a question she’d have to go and find out the answer, but she definitely tried and you can’t fault her for learning the ropes. The food was good, not outstanding. I ordered a pizza that came with extra ingredients on it that weren’t listed on the menu. I don’t have food allergies so I just picked them off and ate my meal. This could be an issue for some people though. They really should list everything on the menu as I wouldn’t ordered something else had a known. We did mention it but didn’t complain about it and they offered all of us our coffee/teas/ lattes on the house. Otherwise the pizza was good but certainly not the best I’ve had. The space is small and even on a Friday night it emptied out pretty early so they closed the kitchen as they wanted to go home. The decor is nice and new, I would return but wouldn’t rush back.
   

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2. J

   Jen VIP

   Toronto25 reviews

   3.0

   Dined on April 11, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   A nice new surprise in Richmond Hill...great food, although limited in selection for vegetarian and vegan folks. They are willing to accommodate and navigate your food allergies! The food is made fresh to order and you can taste the difference. The staff are friendly and kind. A bit of a wait, and although not very busy, still working through the opening kinks. I don't eat bread but my girlfriend does and it's nice to get that right at the beginning of the meal not towards the end...the food is worth the visit!!!
   

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3. OT

   OpenTable Diner VIP

   Toronto1 review

   2.0

   Dined on March 26, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   booked this place for my birthday in advance and was truly disappointed. terrible service even though we were the only table there. we waited 2 hours for our food & each meal came 20 minutes apart, the experience was not good at all. our server also had an attitude and when I asked how much longer the food would be, she said “i don’t know”. food was great but that doesn’t make up for this experience
   

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4. G

   Gladys

   Toronto2 reviews

   4.0

   Dined on March 22, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was really friendly and kind! We came for the prix fixe lunch menu and portions were generous and the food was delicious!
   

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5. L

   Lilian

   Toronto1 review

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good recommendation of the pizza from the staff, we are very appreciated. The dessert is excellent with a candle and « Happy Birthday « . Thank you for the arrangement.
   

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6. J

   Jasmine

   Toronto5 reviews

   5.0

   Dined on February 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service were top notch! Definitely coming back to try more dishes!!
   

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7. A

   Abdi

   Toronto4 reviews

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Perhaps one of the worst places I have visited for sure not a 4-5 star open table has listed
   

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8. R

   Ray

   Toronto1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I booked a reservation for 8:15 PM, eager for a night out with my date. Unfortunately, the experience turned out to be anything but pleasant. From the moment we were seated, we faced a series of disappointments. First off, I had to chase down a waiter just to get some water for myself and my date. We decided to keep it simple and ordered one spicy pizza. After waiting for over 50 minutes, a waitress came by to ask what we had ordered, despite having already informed a waiter earlier. When the pizza finally arrived, it was a total letdown—doughy and undercooked. I've received better service and food at run-down restaurants in the underdeveloped parts of the city. The hospitality was lacking, and to top it off, there was no compensation or apology for the late and poorly cooked food. I paid the bill but left a $0.00 tip, expressing my disappointment to the front-of-house staff and advising them to manage orders more promptly. I sincerely hope the management or owner reads this review and takes it to heart, as I left the restaurant feeling utterly disappointed.
   

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9. S

   Steve

   Toronto9 reviews

   2.0

   Dined on February 14, 2025

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   While the food was good, the staff was not. The place was cold and no ambience. Typical get them and get them out. On a good note the young man at the door was great, he actually had yo become our server. The staff seemed very uninterested in serving us. Don't be back.
   

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10. A

    Ann VIP

    Toronto9 reviews

    5.0

    Dined on January 4, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food, service and atmosphere! The pepperoni pizza was one of the best weve ever had! We enjoyed the branzino and rose rigatoni too. Excellent service with friendly staff! Well be back!
    

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