OTTIMO

OTTIMO reviews from people who’ve dined at this restaurant. Based on recent rating.

1. N

   Nikola

   London1 review

   4.0

   Dined on January 2, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   They didn't have a reservation in the system and you OpenTable sent us an email that the table was confirmed, so we had to wait for a table to become available! OpenTable is bad choice.
   

   Is this helpful?

2. OT

   OpenTable Diner

   London1 review

   1.0

   Dined on December 1, 2023

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   A big disappointment! It started with the wine. The cheapest wine glass they have costs 25 euros. This was explained by the fact that they only had a "high class wine selection from the best area in Hungary". If it's a wine experience, fine, but it wasn't. Fortunately, we got to taste the wine recommended by the waiter before we ordered. The first wine tasted like nothing! The next glass had a completely boring taste. In the end we ordered a white wine which was initially recommended for a completely different dish than the pasta we were going to eat. Decent wine, but not at 25 euros. Then it was time to wait for the food. After an hour we asked if maybe they had forgotten our order? No, they didn't mean that, but it took another 20 minutes for the food to arrive. By then the wine had long since been drunk. I asked if we could have a bottle of water so we could have something to drink with the meal. We couldn't, but we could have a glass of Prosecco. Those in the company who did not want Prosecco were offered nothing else. In addition to arriving late, the food was not good either. The pasta dishes were not fully cooked (harder than al dente), the pizza base was chewy and the chicken was a dry chicken breast with no taste. Maybe the chef was sick? and if not, he/she should be replaced as soon as possible. As if this was not enough, the restaurant was freezing. There was no proper wind lock in the door, so every time someone opened it, freezing cold air blew straight in. We ended up wearing jackets so as not to freeze (we are from Norway so used to the cold) The overall experience could have been a little better if the butler had at least taken some responsibility or expressed a simple apology for the late and poor food/wine recommendation. This lack of professionalism and service attitude helped to reinforce our negative experience. We weren't the only guests who were unhappy, the next table refused to pay for the food... Steer away...
   

   Is this helpful?

3. A

   Alex VIP

   Los Angeles25 reviews

   5.0

   Dined on October 9, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely staff and delicious meals. We had a wonderful time and will be back soon.
   

   Is this helpful?

4. AB

   AngelaB

   Brighton3 reviews

   5.0

   Dined on September 9, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent for dinner and celebrations Calm and friendly
   

   Is this helpful?

5. A

   Ariel

   Hungary1 review

   2.0

   Dined on September 8, 2023

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   Very small dishes and no variety at all, we were disappointed and left after 30 minutes
   

   Is this helpful?

6. RO

   RaffaelloO

   Key West1 review

   3.0

   Dined on September 7, 2023

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Nice Restaurant but not italian and no italian food. Quality of the food is not bad but nothing special.
   

   Is this helpful?

7. GP

   GrahamP

   Lancashire1 review

   1.0

   Dined on June 28, 2023

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Booked a table at Ottimo which was accepted. Turned up and they decided the kitchen was closing. Had to eat elsewhere.
   

   Is this helpful?

8. o

   olivedel VIP

   New York City28 reviews

   3.0

   Dined on June 1, 2023

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Excellent menu and food, but service was really too slow, especially for lunch. We had tu request items multiple times; which is always annoying
   

   Is this helpful?

9. OT

   OpenTable Diner

   Edinburgh1 review

   5.0

   Dined on May 19, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nette Leute, leckeres Essen und kurzfristige Reservierung.
   

   Is this helpful?

10. OT

    OpenTable Diner

    Manchester1 review

    5.0

    Dined on April 15, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Was a birthday celebration meal and the staff couldn’t of been better it was an amazing night and they made it special
    

    Is this helpful?