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Palace Cafe Dining Room - Palace Café, New Orleans, LA

Palace Café

4.4
4.4
5593 Reviews
$30 and under
French American

Make a reservation

2 people
7:00 PM
Booked 78 times today
  • Good for special occasions
  • Charming
  • Great for brunch
For larger parties, please call (504) 523-1661.

For over two decades Palace Cafe has been serving award-winning, contemporary Creole cuisine in the historic Werlein Music building. Located downtown, at the entrance to the French Quarter, this Dickie Brennan & Co. restaurant is popular with visitors & locals alike.

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Private dining

Private dining

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Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    French American, Seafood, Bistro
  • Hours of operation
    Brunch Sat, Sun 10:30 am–3:00 pm Lunch Tue–Fri 11:00 am–3:00 pm Dinner Tue–Sun 5:00 pm–9:00 pm
  • Phone number
    (504) 523-1661
  • Website
    http://www.palacecafe.com/
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    To learn more about Dickie Brennan & Co.'s catering options, please contact our Sales Department at 504-521-8310.
  • Private party facilities
    Palace Café's Fleur de Lis room can seat up to 80 and overlooks the iconic Canal Street. In our Wine Room set for 12, intimate dinners are fit for a king. For larger parties up to 200, our Second Floor is perfect. It overlooks the main dining room with a grand staircase as an entrance.
  • Private party contact
    Stephanie Aubrey: (877) 625-9155
  • Location
    605 Canal Street, New Orleans, LA 70130
  • Neighborhood
    French Quarter
  • Cross street
    Chartres Street
  • Parking details
    We offer discounted valet parking at the Marriott at 555 Canal Street, based on availability. Bring your parking ticket to the restaurant for validation.
  • Public transit
    Easily accessible by the Saint Charles Streetcar & the Canal Streetcar.
  • Entertainment
    Join the Rum Runners Duo during Happy Hour in the Black Duck Bar on Palace Café's second Floor. Happy Hour is Monday - Friday from 4pm-6pm. Place Café also offers a live jazz brunch every Saturday and Sunday from 10:30am-2:30pm featuring the Joe Simon Trio.
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

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Menu

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What 5,593 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.4Food
  • 4.4Service
  • 4.6Ambience
  • 4.2Value

Noise • Moderate

Review summary

AI-generated from verified diner reviews
Palace Café offers a delightful New Orleans dining experience with its "fabulous" crabmeat cheesecake and "wonderful" jazz brunches. Guests appreciate the "friendly" and "engaging" staff, as well as the "amazing" ambiance. While some service hiccups occur, the majority of patrons praise the "delicious" food and "impressive" atmosphere.

5,593 Reviews

  1. Angie

    VIP

    New Orleans

    39 reviews

    5.0

    39 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food, great service! Wait was not long and music was nice!

    Is this helpful?

  2. Paul

    New Orleans

    4 reviews

    5.0

    4 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent service and great food! Jazz brunch music was amazing too.

    Is this helpful?

  3. OpenTable Diner

    Charleston

    3 reviews

    5.0

    3 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food and service. Very professional. Recommend the crab cheesecake

    Is this helpful?

  4. Tom

    Seattle

    1 review

    3.0

    1 review

    Dined 1 day ago

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 2
    Staff and service were amazing!! Food was good but not worthy of price tag. I’m not sure they used or maybe just not enough seasoning overall? Restaurant felt slightly tired. Had a lovely nice experience here.

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  5. Michael

    VIP

    New Orleans

    18 reviews

    1.0

    18 reviews

    Dined 1 day ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    Where to begin- we live here and have been here before. Many times. Five for dinner. This time was flat out terrible, missing ingredients in many of the dishes, and beyond disappointing . 1. Food - fried pork belly was missing advertised ingredients- pickled watermelon rinds; shrimp rémoulade salad - pickled mirleton, boiled egg and lardons were all MIA, tomato was mealy and sliced, not cured, and not cherry tomato, skimpy on the sauce, had to ask for more; and one gumbo had too much rice. Two Werlein Salads- store bought plain croutons, not the garlic crusted, not garlic anchovy dressing - tasted like sour caesar, and hardly any dressing. Three fish orders, two were fine, but one was not fully cooked- mushy in the middle and cool temperature, the center of the plate was cool and the vegetables and sauce at the bottom were cold. Bread. We asked for bread six times, 5 of the server and one time from the person bringing some of the apps. After we finished our entrees, with three of us still with sauce hoping for bread, the server came by to tell us they were out of bread, sorry, short staffed. In the middle of this a server came with two loaves of bread slightly warm and with butter. My wife had asked a different server for bread a few minutes before on the way to the bathroom. So they had bread all along. Dessert- the famous white chocolate bread pudding was smaller in size than in the past and was just not that good. The rum cake, ehhh. Cake was very very dry. 2. Service. Server was largely absent, not once did he come by to ask how we were doing with the food, not once did he ask if we wanted more to drink, we asked for bread the 6 times, starting with our apps, and nothing from him until the very end when he said they were out of bread. But they weren’t. He just could not be bothered. Drinks- palace bills itself as a Bourbon place with 130+bottles of rum, including from Brazil, for a Caipirinha, they did not have it & took 15 mins to tell

    Is this helpful?

  6. Jimmie

    Dallas

    6 reviews

    2.0

    6 reviews

    Dined 1 day ago

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 5
    The waitress that was really good at first, then got the order messed up and the gumbo came out just barely warm and too salty. Will likely be the last time we go there.

    Is this helpful?

  7. Noel

    VIP

    Toronto

    33 reviews

    5.0

    33 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 3
    3. Service 4
    4. Ambience 3
    Overall decent experience. Jambalaya was on the cold side

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  8. Roger

    VIP

    Dallas

    9 reviews

    3.0

    9 reviews

    Dined 2 days ago

    1. Overall 3
    2. Food 4
    3. Service 5
    4. Ambience 2
    Disappointed with Saturday “jazz brunch”. Only 1 breakfast entree (eggs benedict) on the menu. Maybe 2 items if you count crepes as breakfast. As far as the jazz, they played 4 songs in 1 hour. More breaks than music.

    Is this helpful?

  9. Thomas

    Mississippi

    1 review

    3.0

    1 review

    Dined 2 days ago

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 3
    3 hours for a meal is too long. 3 hours is too long.

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  10. Susan

    New Orleans

    1 review

    4.0

    1 review

    Dined 3 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Beautiful place. Had a great dinner, service was great!

    Is this helpful?

FAQs

Palace Café does offer delivery in partnership with Uber Eats. Palace Café also offers takeout which you can order by calling the restaurant at (504) 523-1661.

Palace Café is rated 4.4 stars by 5593 OpenTable diners.

Palace Café does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 78 times today

Order delivery or takeout

Google Map for Palace Café

605 Canal Street, New Orleans, LA 70130

Additional information

  • Cross street
    Chartres Street
  • Neighborhood
    French Quarter
  • Hours of operation
    Brunch Sat, Sun 10:30 am–3:00 pm Lunch Tue–Fri 11:00 am–3:00 pm Dinner Tue–Sun 5:00 pm–9:00 pm
  • Price
    $30 and under
  • Cuisines
    French American, Seafood, Bistro
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    We offer discounted valet parking at the Marriott at 555 Canal Street, based on availability. Bring your parking ticket to the restaurant for validation.
  • Public transit
    Easily accessible by the Saint Charles Streetcar & the Canal Streetcar.
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Entertainment
    Join the Rum Runners Duo during Happy Hour in the Black Duck Bar on Palace Café's second Floor. Happy Hour is Monday - Friday from 4pm-6pm. Place Café also offers a live jazz brunch every Saturday and Sunday from 10:30am-2:30pm featuring the Joe Simon Trio.
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine
  • Website
    http://www.palacecafe.com/
  • Phone number
    (504) 523-1661
  • Catering
    To learn more about Dickie Brennan & Co.'s catering options, please contact our Sales Department at 504-521-8310.
  • Private party facilities
    Palace Café's Fleur de Lis room can seat up to 80 and overlooks the iconic Canal Street. In our Wine Room set for 12, intimate dinners are fit for a king. For larger parties up to 200, our Second Floor is perfect. It overlooks the main dining room with a grand staircase as an entrance.
  • Private party contact
    Stephanie Aubrey: (877) 625-9155

Featured in

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