Palace

Palace reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Sandy VIP

   New Mexico44 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   After at least a dozen great meals here, the last two have been so disappointing, I doubt we'll be back. We're not sure why the food and the service have gone down, but it just has.
   

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2. S

   Sarah VIP

   Dallas42 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Palace was amazing as always. Their cocktail program is the best in town with inventive and incredibly balanced drinks. Their portions are perfectly sized. This is my go to in Santa Fe.
   

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3. J

   Jacques VIP

   New Mexico6 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We all had a great time. The service was good and so was the food.
   

   PalaceResponded 5 days ago

   Hi Jacques, Thank you for dining with us and for taking the time to leave a review! We're so glad to hear you all had a great time and enjoyed both the food and service. We appreciate your kind words and look forward to welcoming you back soon!
   

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4. A

   Ashlyn VIP

   Las Vegas4 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service and amazing oysters! Ask for Benjamin. 😍
   

   PalaceResponded 5 days ago

   Hi Ashlyn, Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the oysters and had such a great experience with our service. Benjamin will be delighted to know he made your visit special — we’ll be sure to pass along the compliment!
   

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5. M

   Michael VIP

   New Mexico12 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Spectacular Mother's Day brunch of smoked trout eggs Benedict and creme brulee French toast! Glad to hear brunch will be on the menu every Saturday and Sunday. Usual excellent, warm service, even though the lounge, dining room, and patio were all full. Chef Angel Franco gets better and better. Great atmosphere.
   

   PalaceResponded 5 days ago

   Hi Michael, Thank you for the fantastic review! We’re so glad you enjoyed the Mother’s Day brunch—those smoked trout eggs Benedict and crème brûlée French toast are definitely favorites. We're thrilled to be offering brunch every weekend now, and it’s always a true pleasure when you and Cindy join us. We’ll be sure to pass your kind words along to Chef Angel and the team. Looking forward to seeing you both again soon!
   

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6. E

   Emily VIP

   Dallas15 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We sat in the bar and enjoyed a delicious meal with friends! Sommelier was helpful in choosing a bottle of wine. Service was a little slower than we would’ve liked, but overall, a great evening.
   

   PalaceResponded 5 days ago

   Hi Emily, Thank you for joining us and for sharing your experience! We're so glad to hear you had a great evening with friends and enjoyed your meal and wine selection—our sommelier will appreciate the shoutout. We also appreciate your feedback on the pacing of service and will keep that in mind as we continue to improve. We hope to welcome you back again soon!
   

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7. R

   Rob

   New Mexico1 review

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Palace is our favorite! We always enjoy the meals and appreciate the pace of the menu updates. Kristina has elevated the overall experience since taking over their wine catalog. Aside from her impeccable offerings and pairings she is truly a joy to see and chat with each time we have the chance to dine at Palace!
   

   PalaceResponded 5 days ago

   Hi Rob, Thank you so much for your kind words and continued support! We're honored to be your favorite and truly appreciate you noticing the thought and care we put into our menu updates. Kristina will be absolutely thrilled to hear your praise—her passion for wine and connecting with our guests is something we’re incredibly proud of. We always look forward to having you at Palace and can’t wait to welcome you back again soon!
   

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8. J

   Jane VIP

   New Mexico24 reviews

   3.0

   Dined on May 9, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   This was our second visit to Palace. The first was perfectly delightful in every way. For that reason, we chose to celebrate a friend’s significant birthday. What a disappointment! Our server was excellent but overstretched due to poor staffing. The food runner was poorly trained, the food was reasonably good but nothing like the excellence we encountered before, the courses were delivered haphazardly, and the wait too long.
   

   PalaceResponded on May 10, 2025

   Hi Jane, We’re very sorry your second visit didn’t meet expectations, especially after such a great first experience. As we prepare for a busy summer, some of our team members are new and still learning. While we provide extensive training, we occasionally fall short, and we apologize for that. We’re taking steps to improve and appreciate your feedback. If issues arise during a visit, please let a manager know so we can address them right away. We hope you’ll give us another chance—there’s a lot of great things ahead this summer and beyond.
   

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9. L

   Lisa VIP

   New Mexico7 reviews

   5.0

   Dined on May 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful meal prior to our show at the Lensic! The ambiance, service and food made for a beautiful evening!
   

   PalaceResponded on May 10, 2025

   Thank you, Lisa! We're so glad to hear you had a wonderful experience before your show at the Lensic. It's great to know the ambiance, service, and food all came together to make your evening special. We hope to welcome you back again soon!
   

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10. R

    Richard

    New York City7 reviews

    5.0

    Dined on May 4, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great service. Wonderful waiter. Food marvelous. A really great experience. Kind of like being in a fancy LA restaurant which is good. We had oysters which were spectacular. We had macaroni and cheese delightful. The rolls are out of this world. The hamburger is the best I’ve ever had and the merguiz pasta was out of this world. Absolutely recommend the palace.
    

    PalaceResponded 5 days ago

    Hi Richard, Thank you so much for the fantastic review! We’re thrilled to hear you had such a memorable experience—from the service to the oysters, and everything in between. Your kind words about the macaroni and cheese, rolls, hamburger, and merguez pasta made our whole team smile. We love hearing that the atmosphere reminded you of a great LA spot, and we truly appreciate the recommendation. Looking forward to welcoming you back to The Palace soon!
    

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