Palace

Palace reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. B

   Brigette VIP

   Chicago9 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was a marginally good value with a very nice presentation. Service was great! The octopus was good but the portion was tiny. The squid ink pasta portion was tiny and clams either overcooked or not fresh. The hamachi was excellent. Definitely a mixed review! Love eating in the lounge. Noise level perfect and lighting as well.
   

   PalaceResponded today

   Hi Brigette, Thank you for taking the time to share your experience with us. We're glad to hear you enjoyed the service, presentation, and especially the hamachi, and that the lounge atmosphere met your expectations—it’s one of our favorite spaces too! We appreciate your feedback on the portion sizes and the squid ink pasta, and we'll be sure to share your comments with our culinary team as we’re always working to improve. We hope to welcome you back soon for a more consistently excellent experience.
   

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2. D

   Dennis VIP

   Louisville2 reviews

   5.0

   Dined on April 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a real gem. The chef is creative, the food is excellent and the service was great. For the price, very difficult to get better food. To me, the highlight was the hamachi crudo. I have had good versions of this dish before, but this stood out with the contrast of a little heat and the use of Asian limes, which were very fruity.
   

   PalaceResponded today

   Hi Dennis, Thank you so much for your kind words! We're thrilled you consider us a gem—that truly means a lot. It’s wonderful to hear the hamachi crudo stood out for you; our chef will be delighted to know that the balance of heat and Asian lime made a memorable impression. We’re so glad you enjoyed the full experience, and we hope to welcome you back again very soon!
   

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3. A

   Ann VIP

   New Mexico39 reviews

   3.0

   Dined on April 22, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Menu not great. Should have researched more. Nice attentive waiter but probably won’t be back
   

   PalaceResponded on April 23, 2025

   Hi Ann, Thank you for taking the time to share your feedback. We're really sorry to hear that the new menu wasn't quite what you were looking for. While many of our guests have been enjoying the recent changes, we completely understand that tastes vary and we truly value your perspective. We’re glad to hear you had a positive experience with our service, and we’ll be sure to pass along your kind words to your server. Even though we may not have hit the mark for you this time, we hope you might consider giving us another try in the future.
   

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4. L

   Lee

   San Francisco7 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   In our experience, Palace may be the best overall restaurant in Santa Fe. Good location, ambience and service with excellent food.
   

   PalaceResponded on April 23, 2025

   Hi Lee, Wow—thank you for such a glowing review! We're honored to be considered one of the best dining experiences in Santa Fe. It means a lot to hear that you enjoyed the location, ambiance, service, and, of course, the food. We truly appreciate your kind words and hope to welcome you back to Palace again very soon!
   

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5. a

   alma

   Denver10 reviews

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food! And super grove vibe inside very rich and luxuriously appointed.
   

   PalaceResponded on April 23, 2025

   Hi Alma, Thank you so much for your kind words—and an extra thank you for taking the time to share your experience on both OpenTable and Google! We're so glad you enjoyed the delicious food and the rich, luxurious vibe of the space. “Super grove” is such a fun way to describe it—we love that! We truly appreciate your support and hope to see you again soon for another great evening.
   

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6. T

   Tom

   New Mexico1 review

   3.0

   Dined on April 13, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Service was an excellent balance between attentive and a respectful distance. All staff was excellent. I wanted to love the food. It sounds enticing and interesting on the menu. The presentation was very good but the taste wasn't all that special. The crab special I could have gotten at a Red Lobster and it might have had more flavor.
   

   PalaceResponded on April 23, 2025

   Hi Tom, Thank you for your thoughtful feedback and for recognizing our team—we’re so glad you enjoyed the service and overall experience. We’re sorry to hear the crab special didn’t quite meet your expectations. It was a featured item that has since become part of our lunch menu due to its popularity, and we’ve received a lot of great feedback on it. That said, we absolutely aim to provide a level of quality and creativity far above what you'd find at a chain like Red Lobster. We appreciate your honesty and hope you’ll consider giving us another try—there’s a lot more on the menu we’d love to wow you with next time.
   

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7. A

   Annabelle

   Los Angeles27 reviews

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As a foodie I must say I was impressed. First time visiting Santa Fe… this place did not disappoint. Daniel the server was great. The Hamachi was fantastic. The Executive chef from Puerto Rico I believe his name was chef Aus.. appreciate you stopping by our table to say hello. You were very kind. The whole Branzino did not disappoint. The Octopus was yummy. Shout out to the sommelier. Forgot her name. But she had a black Gucci belt on.. great job recommending the bottle of orange wine from Spain. I will be back !!! You guys were so kind to us.
   

   PalaceResponded on April 23, 2025

   Hi Annabelle, Thank you so much for the incredible review! We’re absolutely delighted that your first visit to Santa Fe—and to our restaurant—was such a memorable one. It means a lot coming from a self-proclaimed foodie! We’ll be sure to pass along your kind words to Daniel, Chef Angel Franco, and our sommelier Kristina Bustamante (she’ll love the Gucci belt shout-out!). We’re thrilled you enjoyed the Hamachi, Octopus, and whole Branzino—sounds like you made some excellent menu choices! We can’t wait to welcome you back next time you’re in town. Until then, cheers from all of us!
   

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8. M

   Mary VIP

   Portland10 reviews

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We enjoyed the outdoor seating area. It was perfect for a warm Spring evening. It was much more casual than the inside decor. We decided to have a series of small plates to share, and a cocktail & beer, rather than heavy entrees. Although a little pricey, we’d definitely come again in the future.
   

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   PalaceResponded on April 23, 2025

   Hi Mary, Thank you for your lovely review! We're so happy to hear you enjoyed our outdoor seating—it really is a great spot for a warm spring evening. We love that you opted for a shared small plates experience with drinks; it’s one of our favorite ways to dine, too! We appreciate your note on pricing and are glad to know you still felt it was worth coming back for. We look forward to welcoming you again soon!
   

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9. a

   alice

   New Mexico23 reviews

   5.0

   Dined on April 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional in all categories- food, staff, ambiance.
   

   PalaceResponded on April 23, 2025

   Hi Alice, Thank you so much for the glowing review! We're thrilled to hear that everything—from the food and ambiance to the service—was exceptional for you. It means the world to us that you'd recommend us and tag us as a great spot for so many different occasions. We look forward to welcoming you back for another wonderful experience soon!
   

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10. G

    elizabethG

    San Diego56 reviews

    5.0

    Dined on April 7, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Austin was so helpful in picking great wines for the table. Our waitress Sandra was kind and had patience with our group. Over all the food was very good. The steak for 2- was TOO big and was fatty. Great taste, but 3 or 4 could have dined on it!
    

    PalaceResponded on April 23, 2025

    Hi Elizabeth, Thank you for the wonderful review! We’re so glad to hear that Austin helped you pick out some great wines, and that Sandra provided such kind and patient service. We really appreciate your feedback on the steak as well—we’re happy to know you enjoyed the taste, and we’ll certainly keep your comments in mind regarding portion sizes. It was a pleasure having your group with us, and we hope to welcome you back soon for another memorable experience!
    

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