Penelope’s

Penelope’s reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jorge

   London1 review

   5.0

   Dined on May 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I recently dined at Penelope in the Amano Hotel in London, and I must say it was a fantastic experience. The food was exceptional. The service was equally impressive, with attentive staff ensuring we had everything we needed. A special thank you to Evan and Marius for making our visit truly memorable. I highly recommend Penelope for anyone seeking a wonderful dining experience in London!
   

   Penelope’sResponded 3 days ago

   Dear Jorge, Thank you so much for your lovely feedback! We are very happy to hear you had such a fantastic experience at Penelope's. Evan and Marios will be delighted to know they helped make your visit memorable. We truly appreciate your recommendation, see you soon! Best, Penelope's Team
   

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2. c

   carol

   Key West10 reviews

   5.0

   Dined on May 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server James was terrific! The food was delicious but our appetizers could have been warmer. The pre theatre menu is a bargain.
   

   Penelope’sResponded 3 days ago

   Dear Carol, Thank you for your feedback! We are happy to hear you enjoyed the food and that James made a great impression. We’ve noted your comments about the appetisers and will pass it on to the kitchen team. We hope to see you again soon! Best, Penelope's Team
   

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3. MC

   MichelleC

   London3 reviews

   3.0

   Dined on May 7, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   It was quite loud and rally hard to get service in the beginning.
   

   Penelope’sResponded 3 days ago

   Dear MichelleC, Thank you for your honest feedback. We're sorry to hear about your experience and we will share this with the team to help us improve both service and ambiance moving forward. We hope to welcome you back soon for a better experience. Best, Penelope's Team
   

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4. C

   Carlos

   London1 review

   3.0

   Dined on May 1, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 1

   The place has so much potential, but it was missing so many marks in terms of good quality, the food was good but wasn't worth the price it has, mostly the Mushroom Arroz, being a main course and not having almost any flavour. The service was easily the best thing of the place, but at first we were asked to seat in the worst table of the whole restaurant, as the place was almost completely empty, but the blond waitress that served us kindly changed us to another one. The music wasn't the vibe we were expecting, it has some random songs put together that does not match with the ambience of the place. Also, the lighting of the restaurant was brighter than it should've been, as it looked like it was with emergency lights. In conclusion, it was a good place to have dinner at, but the food wasn't as good and the vibe didn't match our expectations.
   

   Penelope’sResponded on May 6, 2025

   Dear Carlos, Thank you for taking the time to share your feedback. We are sorry to hear that your recent visit didn’t fully meet your expectations. Your comments regarding the food, lighting, and overall ambiance are appreciated and will be taken into careful consideration as we continue to improve the experience. We are glad to hear our team provided attentive service, and we hope to have the opportunity to welcome you back for a more enjoyable evening. Best, Penelope's Team
   

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5. T

   Tomasz

   London1 review

   5.0

   Dined on April 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food, drinks and the atmosphere was just great👌🏽
   

   Penelope’sResponded on May 6, 2025

   Dear Tomasz, Thank you for taking the time to leave us a review. We are delighted to hear you enjoyed your visit to Penelope's. We hope to welcome you back soon! Best, Penelope's Team
   

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6. C

   Chris

   Birmingham1 review

   5.0

   Dined on April 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   First class and individually prepared food and very attentive service. The only thing i didn’t like was the loud background music - for me it didn’t add to the ambiance.
   

   Penelope’sResponded on May 6, 2025

   Dear Chris, Thank you for your kind words. We are delighted to hear you enjoyed the food and service. We also appreciate your feedback regarding the music volume and will take it into consideration to ensure a more comfortable ambiance for all our guests. We hope to welcome you back soon! Best, Penelope's Team
   

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7. R

   Richard

   London4 reviews

   5.0

   Dined on April 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great ambiance, cool music fantastic food at good prices
   

   Penelope’sResponded on April 17, 2025

   Dear Richard, Thank you for taking the time to let us know how we did. It is great to hear you had a good time during your recent visit! We look forward to welcoming you back soon! Best, Penelope's Restaurant
   

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8. E

   Enryck

   London1 review

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really great experience in such a short notice a place to definitely come as a group
   

   Penelope’sResponded on April 11, 2025

   Dear Enryck, Thank you for taking the time to leave us a review. It is great to hear you had a great time at Penelope's! We look forward to welcoming you back soon! Best, Penelope's Team
   

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9. J

   Jennifer VIP

   London26 reviews

   5.0

   Dined on March 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The steak was absolutely sensational. Great cocktails and lovely staff.
   

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10. A

    Alice

    London2 reviews

    5.0

    Dined on March 25, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food and drinks were all very lovely. Raju was great!
    

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    Penelope’sResponded on March 28, 2025

    Dear Alice, Thank you for your review! We are delighted to hear that you enjoyed your recent visit to Penelope's. We'll be sure to pass your compliments on to Raju—he'll be very happy! We look forward to welcoming you again soon. Best, Penelope's Team
    

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