P.F. Chang's - Ann Arbor

P.F. Chang's - Ann Arbor reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Dawn

   Toronto1 review

   2.0

   Dined on December 31, 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 4

   Made a reservation at 630 and we were not seated until 730. What’s the point of having a reservation?
   

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2. N

   Nancy VIP

   Detroit6 reviews

   2.0

   Dined on November 9, 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 2

   Our appetizers came out after our entrée had already been eaten. They said that they did not have enough soup and had to make more egg drop soup is on the menu every single day all the time and they did not have enough apparently. They told us it would be seven or eight minutes and it was over 25 minutes before the soup even came and we still got charged for it after we had already eaten our meal. Service was absolutely horrendous. Husband had to get up and go find somebody to refill his soda. Server never came back to check on anything. Food was delicious though.
   

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3. S

   Shell VIP

   Detroit47 reviews

   4.0

   Dined on October 19, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We hadn’t been there in a long time. Still good. Surprised us by the cost of $95 for 2 with 2 drinks, 1 appetizer, 1 soup, and 2 entrees. A bit heavy on MSG. Great service. We would certainly come back.
   

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4. S

   Stephane

   Las Vegas1 review

   4.0

   Dined on October 7, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Business group Diner , everyone had enjoyed it very much! Good food, good price , great service
   

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5. B

   Becky

   Detroit2 reviews

   2.0

   Dined on September 28, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   despite having a reservation through OpenTable, and confirming that reservation ahead of time, the hostess insisted we did not have a reservation. Even when I showed it to her, she said there was some kind of mistake. The restaurant was nearly empty and only had one server working. We had to wait quite a long time and then decided to eat at the bar. The bartender was the only one who provided good service. The hostess said several times that we must be at the wrong location. Despite me pulling up the reservation and reciting the address to her. it was frustrating and demonstrated a lack of customer service. 
   

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6. JS

   JodiS VIP

   Los Angeles14 reviews

   2.0

   Dined on August 20, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   I have had better experiences here. This was not the best. New server concerns.
   

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7. OT

   OpenTable Diner VIP

   Indiana4 reviews

   4.0

   Dined on August 7, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   Used to go to P.F. Chang's quite a bit while I traveled for work, it now seeems that the menu has gotten smaller, the portions smaller and prices higher.
   

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8. OT

   OpenTable Diner

   Grand Rapids1 review

   1.0

   Dined on July 9, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Very disappointing. Food was underwhelming and even had to send a dish back. Not a good experience
   

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9. D

   Daniel VIP

   Cleveland20 reviews

   5.0

   Dined on June 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server made our day -just a great attitude Try the eggplant spicy!!!
   

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10. JG

    JorgeG

    Detroit4 reviews

    3.0

    Dined on January 11, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 5

    It was dissapointing to have to wait for 5 minutes when they were most of the tables empty. After i said i had a reservation the hostess offered a table instead of a booth even though i can see booths available in the section where they were serving.
    

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