P.F. Chang's - Collegeville

Review summary

1. C

   Christina VIP

   Philadelphia17 reviews

   1.0

   Dined on March 4, 2025

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 1

   I was really looking forward to returning, but unfortunately, my experience was disappointing. The food was mediocre at best, far below expectations. The portions were noticeably smaller than I remembered from our last visit, which was frustrating. On top of that, the table we were seated at felt cramped and uncomfortable. However, I have to give credit where it's due—our waitress was exceptional. She was friendly, attentive, and definitely one of the highlights of the evening. The atmosphere also seemed off, not quite the same vibe I remembered. Overall, I left feeling unimpressed, and I don’t think I’ll be coming back. It’s unfortunate.
   

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2. K

   Karen VIP

   Philadelphia16 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Awesome food. We had a dirty plate that I noticed only because it was wet and I used the black cloth napkin to wipe it dry. My napkin had white residue on it. I asked for a new plate and did get one. Also, most of the time we have to ask for fortune cookies. They used to be given with our check. We do love eating here, and drive 50 minutes from our home to get here. We saw the wonderful manager and Chef from our last visit.
   

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3. D

   David VIP

   Philadelphia36 reviews

   4.0

   Dined on February 22, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Good food as always. Portion size has decreased noticeably since our last visit. Used to be able to order family style and take home plenty of leftovers. Not anymore! Entree for $24 only enough for one person. Glad we got an appetizer. By the way, shrimp dumplings are delicious.
   

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4. A

   Andora

   Philadelphia6 reviews

   1.0

   Dined on February 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   From checking in to the moment we left it was not good. Hostess was not nice, rudely telling us we would have to wait because there were people in front of us. Yes we had a reservation and were 5 minutes early and then we waited 30 minutes. I went to the bar for a drink and they were out of glasses for their special. I decided to get a glass of wine instead. We were sat and our waitress was nice but had no knowledge of the menu. We ordered the lettuce wraps, always a favorite, and were immediately disappointed. Why did you change the lettuce and the sauce? We then waited and waited. Our waitress told us she was going to check and came back and said it was just about ready. We waited, she said she was going to check again, came back and said they were making it now. By this time we were done, we had them pack it to go. There were no apologies. When we got home and opened our take out we just about cried. My teriyaki beef was chemical smelling and was like beef jerky. The other meal was orange chicken and I’m not sure how it could taste bad but WOW it was awful. Can’t believe I paid for the experience. Never again. It’s a treat to go out but that was more of a trick.
   

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5. K

   Keith

   Philadelphia10 reviews

   5.0

   Dined on January 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service and food was outstanding.
   

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6. K

   Karen VIP

   Philadelphia16 reviews

   5.0

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We tried the Chef's Feast with the new teriyaki trio and shrimp Pad Thai. The teriyaki trio was good but very watery at the bottom of the dish. The manager and Chef Mighty both said it was from the broccoli not being drained before placing on top. Chef made us a new meal. It was very good!
   

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7. D

   David VIP

   Philadelphia32 reviews

   4.0

   Dined on November 16, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The wait with reservation was in appropriate. Dinner waitress made up for it.
   

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8. K

   Kristel

   Philadelphia7 reviews

   4.0

   Dined on November 11, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Ambiance and service were excellent. However, food is way over priced for the quality. Way too much tofu in the pad Thai. There was nothing unique to the food that you couldn’t find in a regular Chinese/thai restaurant which was disappointing considering the prices.
   

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9. L

   Lori VIP

   Philadelphia6 reviews

   2.0

   Dined on November 2, 2024

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 3

   All food came out barely warm. Had one meal remade 3 times. Our waitress was very attentive and apologetic, but the food was just sitting too long in the kitchen. And the restaurant was not filled to capacity at 6pm on a Saturday.
   

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10. OT

    OpenTable Diner

    Philadelphia10 reviews

    5.0

    Dined on June 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    All our servers were friendly and accommodating. Food was excellent.
    

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