P.F. Chang's - The Waterfront

P.F. Chang's - The Waterfront reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Michelle

   Chicago10 reviews

   3.0

   Dined on March 15, 2025

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 3

   Food server was not good, dod not come by to check on us after food delivered, didn’t check in to askbif we wanted another drink/beverage. The next time we saw him was to drop off the check hurriedly.
   

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2. P

   Pawn

   Phoenix7 reviews

   5.0

   Dined on February 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed little birthday celebration with my sons & their girlfriends
   

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3. J

   John VIP

   San Diego6 reviews

   5.0

   Dined on February 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Fantastic kung pao. Great sized dishes. Warm design. No loud music.
   

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4. C

   Craig VIP

   Phoenix69 reviews

   5.0

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good service and great food. A completely satisfying meal.
   

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5. B

   Brenda

   Phoenix2 reviews

   2.0

   Dined on January 2, 2025

   1. Overall 2
   2. Food 4
   3. Service 5
   4. Ambience 4

   Despite reservations, we and multiple others with reservations were told the kitchen was running behind so we would not be seated despite multiple open tables. We were eventually seated once I asked if we could at least sit at a table and order drinks.
   

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6. S

   Steve

   Chicago5 reviews

   4.0

   Dined on November 23, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was very good, Service was exceptional. Would recommend.
   

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7. C

   Chris VIP

   Phoenix63 reviews

   5.0

   Dined on October 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   The host could not have been less friendlier. There was no greeting and a very cold attitude as he sat us. We observed the same type of attitude as he sat others around us throughout our dining. Thankfully, our server was just the opposite. She was friendly, warm, and very helpful. And so were the other servers that we observed helping the diners around us. And the food was excellent. That host needs to be talked to about how diners first impressions are important. That host does not represent your restaurant well at all. 
   

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8. H

   Howard VIP

   Phoenix11 reviews

   2.0

   Dined on October 17, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   1st glass of beer came with someone else’s lipstick on the rim, hot chili sauce tasted rancid, food was mediocre at best. Been there many many times, very disappointing.
   

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9. s

   susan VIP

   Orange County361 reviews

   5.0

   Dined on October 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the chicken lettuce wraps which were very tasty and absolutely delicious. We totally enjoyed our meal and will return.
   

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10. G

    Greg VIP

    Phoenix29 reviews

    5.0

    Dined on September 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    P.F. Chang’s staff was very accommodating to our large group. I love their menu. The food is always great and we will eat there again.
    

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