Philippe Chow - DC

Review summary

1. m

   marinela

   New Jersey

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional food, service, and atmosphere! Great experience 👍
   

   Philippe Chow - DCResponded 1 day ago

   Hello, Thank you so much for your fantastic review! We are thrilled to hear that you had a great experience at Philippe Chow - DC. Your kind words about our food, service, and atmosphere truly made our day. We strive to create memorable experiences for our guests, and it's heartening to know we hit the mark with you. We look forward to welcoming you back soon! Best regards, The Management Team
   

   Is this helpful?

   Report
2. I

   Immaculate

   Washington DC

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   There was a dog in the restaurant by my table while I was eating unfortunately I was too nervous to say anything. Other than that everything was really cool I guess. Thanks Phillipe Chow.
   

   Philippe Chow - DCResponded 1 day ago

   Hey, thank you for taking the time to share your experience at Philippe Chow - DC. We're delighted to hear that you enjoyed our food and service. We apologize for any discomfort caused by the presence of a dog in your area. We understand how this could have affected your dining experience and we sincerely apologize. We appreciate your understanding and patience. We hope to see you again soon. Best, The Management Team
   

   Is this helpful?

   Report
3. N

   Nicole

   Washington DC

   7 reviews

   4.0

   7 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   A fun restaurant for a special occasion. Lots of familiar favorites to try as well as some new things!
   

   Philippe Chow - DCResponded 1 day ago

   Hello Nicole, Thank you for choosing Philippe Chow - DC for your special occasion and for taking the time to leave us a review. We're thrilled to hear that you enjoyed our familiar favorites and found new things to try as well! Your feedback is greatly appreciated and we're already looking forward to your next visit. Best wishes, The Management Team
   

   Is this helpful?

   Report
4. S

   Shawna

   Chicago

   2 reviews

   vip
   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Giovanni was Amazing and made sure our party was well taken care of all night.
   

   Philippe Chow - DCResponded 5 days ago

   Good morning Shawna, We're thrilled to hear that you had an amazing night at Philippe Chow - DC! It's wonderful to know that our team was able to provide you with top-notch service and that all aspects of your evening went smoothly. We always aim to deliver an exceptional experience, and your feedback lets us know we're on the right track. Thank you for choosing us and for taking the time to leave such a wonderful review. We look forward to welcoming you back for another memorable evening soon. I will share your kind words with Gianni. Best wishes, The Management Team
   

   Is this helpful?

   Report
5. C

   Colin

   Baltimore

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Drinks were not great. Lots of food and the food was good. Seemed a bit overwhelmed with not enough staff?
   

   Is this helpful?

   Report
6. D

   Donna

   Baltimore

   26 reviews

   vip
   5.0

   26 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an excellent meal at Philippe Chow. The food was delicious, particularly the salt and pepper cauliflower, the 5-spice prawns, and the crispy duck. Our server was extremely knowledgeable and guided us as we chose a good mix of appetizers and entrees for the four of us to share. We will be back! Much more to explore.
   

   Is this helpful?

   Report
7. S

   Stephanie

   Montreal

   7 reviews

   3.0

   7 reviews

   Dined on November 15, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   I was really really disappointed to be honest. I so wanted it to be great because I love Asian food. It wasn't that busy when we were there but our reservation was early since we dined with a teenager and we had gotten into town that day. The service was courteous. But the food left all three of us on the fence. I know we had drinks in there but for more than 400$ I expected to be more wowed. I eat at least once a month or more at higher end places in Montreal with similar or higher price tags so I don't mind the price if I feel it's worth it. And all three of us felt it wasn't. The salt and pepper calamari and the fortune cookie red velvet cake were the only items we truly enjoyed. The won ton soup was ok but a little salty. The steamed dumpling sampler was subpar to my taste. Especially the vegetarian one that looked and tasted like it was filled with frozen spinach. It probably wasn't of course but that's what it felt and tasted like to us. The duck and cilantro dumplings were ok. The wagyu fried rice was ok too, maybe missing a bit of meat. The chicken flat noodle was also just ok and so was the kung pao chicken. So we left with everything being just ok. Keep in mind that this is just one party's opinion and in no ways means that we are right but still wanted to share.
   

   Philippe Chow - DCResponded 4 days ago

   Stephanie, We're truly sorry to hear about your experience at Philippe Chow - DC. We always aim to deliver a great experience, and we regret that we missed the mark this time. We're glad that you enjoyed some of our dishes, but we're sorry that others didn't meet your expectations. We strive to have everyone enjoy each dish. We appreciate your feedback, as it helps us improve. We hope you'll give us another chance to impress you in the future. Best, The Management Team
   

   Is this helpful?

   Report
8. S

   Shena

   Raleigh

   1 review

   4.0

   1 review

   Dined on November 13, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Everything was great except for the chicken fried rice. They forgot to send with our meal but when we did receive it we thought the chicken was shrimp. It was under cooked and looked white and slimy. The texture was not chicken at all.
   

   Philippe Chow - DCResponded 7 days ago

   Hey Shena, We're glad to hear that you enjoyed your overall experience at Philippe Chow - DC. We apologize for the oversight with the chicken fried rice. We're sorry to hear that it didn't meet your expectations. We appreciate your feedback and will certainly look into this matter. We hope to serve you again soon and provide a better experience. Best, The Management Team
   

   Is this helpful?

   Report
9. M

   Mike

   Washington DC

   18 reviews

   5.0

   18 reviews

   Dined on November 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This restaurant was a great pick for my wife's birthday. We had shrimp spring rolls, nine season spicy prawns and spicy velvet chicken. Everything tasted great! The service was impeccable! We will be returning to check out other dishes. They had a 9 course lobster special that looked amazing as well. The price was a little high, but worth it for a special occasion.
   

   Philippe Chow - DCResponded 7 days ago

   Thanks for the review, Mike! We're happy to hear that you and your wife enjoyed your birthday celebration at Philippe Chow - DC. It's great to know that our shrimp spring rolls, nine-season spicy prawns, and spicy velvet chicken hit the mark for you! We're also glad that you found our service to be impeccable. We're glad you're planning to return and check out other dishes. We aim to provide the best dining experience for special occasions. We understand that our prices might be a bit high, but we're glad you found it worth it for the quality and experience we offer. Looking forward to welcoming you back soon! Best regards, The Management Team
   

   Is this helpful?

   Report
10. H

    Heather

    Washington DC

    5 reviews

    4.0

    5 reviews

    Dined on November 12, 2024

    1. Overall 4
    2. Food 5
    3. Service 1
    4. Ambience 4

    Server was very pushy about ordering the duck. The second server didn’t check in on us and was abrasive handing us the check as if we were taking too long at dinner. Food was incredible but the service was lack luster.
    

    Philippe Chow - DCResponded on November 13, 2024

    Thanks for the feedback, Heather! We're thrilled to hear that you enjoyed our food at Philippe Chow - DC. We're sorry to hear about your experience with the service, it's not the standard we strive for. We'll address this issue promptly and make sure it doesn't happen again. We hope to have the opportunity to serve you better in the future. Best Regards, The Management Team
    

    Is this helpful?

    Report