Piatti Restaurant - San Antonio, Eilan

Review summary

1. A

   Alex

   VIP

   Phoenix

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Service was great. Wine selection a bit limited.food lacked a little flavor
   

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2. B

   Beth

   VIP

   San Antonio

   96 reviews

   1.0

   96 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 5

   Piatti was a huge disappointment! Ordered calamari as an appetizer. It was so chewy and old or else it had been frozen. Our server took it away and brought out another serving. Just as bad. I ordered the chicken Mattone. It was just awful!! Under cooked huge piece of chicken that was so greasy I couldn’t eat it. The wine was great! Piatti has lost me as a guest for a long time!!!
   

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3. M

   Mark

   San Antonio

   2 reviews

   3.0

   2 reviews

   Dined on January 12, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Mediocre bolognese, mediocre service, $150 for 2 for a Sunday lunch with one drink each. Can’t say I recommend.
   

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4. E

   Edward

   VIP

   San Antonio

   6 reviews

   2.0

   6 reviews

   Dined on January 12, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 5

   We did not enjoy our experience because of multiple issues during our night out. We had a reservation but still had to wait over 15 minutes to be seated. We waited over 10 minutes for our waiter to address us, that we landed up ordering everything at the same time. He forgot one of our appetizers but still listed it on our bill. The food wasn't as good as we'd hoped.
   

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5. C

   Christopher

   VIP

   San Antonio

   4 reviews

   5.0

   4 reviews

   Dined on January 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amal or Amol (not sure how her name is spelt) helped us out today. We had a large party and she effortlessly took care of everyone’s needs. Food is always amazing. Management is always amazing, and we’ve never had a bad experience
   

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6. C

   Clark

   San Antonio

   9 reviews

   5.0

   9 reviews

   Dined on January 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had only been to Piatti in the Quarry and had been a while. I had family in town staying closer to the one at the Eilan. It was excellent. I wish I got our waiter’s name because he was an excellent r server. He made suggestions to alter some dishes just a little like bolognese on lasagna instead of marinara. He knew the menu very well and you could tell he wasn’t just I like this to get us to order and move on. Overall, all the food was top notch. The Manager was great too. Highly recommend.
   

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7. M

   Mark

   VIP

   San Antonio

   6 reviews

   5.0

   6 reviews

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The server was great! Food selection and quality was great as well
   

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8. C

   Cristal

   Little Rock

   2 reviews

   5.0

   2 reviews

   Dined on January 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fun evening spent with friends. Servers were friendly and food was exceptional.
   

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9. l

   luis

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on January 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great Service Steel give us a wonderful service Great meals
   

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10. R

    Robert

    San Antonio

    29 reviews

    5.0

    29 reviews

    Dined on January 1, 2025

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Overall the experience and food was good. Our waitstaff at times was slow to come by and take a request. We arrived on NYE for dinner at 6 pm. The restaurant was still quiet gearing up for a busy night. Yet while quiet it took a while for the staff to recognize my family was ready to order. My daughter later ordered a second alcohol beverage after dinner. It never came. The waitstaff spent at least 10 minutes chatting/ socializing with a group of three next to us. It was not taking an order or explaining options. WTF is wrong. By the time we finished our dessert we were ready to leave. The drink order was not checked if ready. We just cancelled it. The staff was pleasant and courteous but NYE was not the time to socialize with customers.
    

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