Picanha Brazilian Steakhouse - Center City

Review summary

1. J

   Jaleel

   Philadelphia

   3 reviews

   2.0

   3 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 4

   This place was less than desirable, especially when compared to other Brazilian steakhouses in the area. The self-serve food in the bar area was cold. They stopped bringing meat to our table after about 40 minutes. Customer serve was good . I wouldn't return.
   

   Picanha Brazilian Steakhouse - Center CityResponded 1 day ago

   We're truly sorry to hear that your experience didn’t meet expectations. We always strive to provide delicious food and excellent service, and we regret that we fell short during your visit. We appreciate your positive note on customer service, and we will certainly look into the issues you mentioned with the self-serve food and the timing of the meat service. Your input is invaluable, and we’d be happy to discuss your experience further to ensure we can improve in the future. Please feel free to reach out to us directly. We hope you’ll consider giving us another chance to provide you with a 5-star experience.
   

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2. K

   Kalif

   Philadelphia

   1 review

   5.0

   1 review

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great environment was great and the food did not disappoint 5 stars my third time going and it gets better every time
   

   Picanha Brazilian Steakhouse - Center CityResponded 5 days ago

   Thank you for the amazing 5-star review! We’re so happy to hear that your third visit was just as great as the first, and that the food and environment continue to impress you. We can’t wait to welcome you back for even more memorable meals in the future!
   

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3. N

   Norbert

   San Antonio

   13 reviews

   4.0

   13 reviews

   Dined on October 29, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Staff was very nice and service was excellent. Food was good, not great. Some of the meats lacked flavor but overall taste was good. Overall good experience.
   

   Picanha Brazilian Steakhouse - Center CityResponded on October 30, 2024

   We’re thrilled to hear that our staff made a positive impression and that you enjoyed the excellent service. Our team takes great pride in ensuring every guest feels welcome and well taken care of. We're glad you found the overall taste of the food to be good, though we’re sorry to hear that some of the meats didn’t meet your expectations in terms of flavor. We appreciate your feedback, as it helps us refine our offerings and ensure that each dish is seasoned to perfection. Your experience is important to us, and we look forward to the opportunity to serve you again soon. Please don’t hesitate to reach out if there’s anything specific you’d like us to improve or try during your next visit!
   

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4. B

   Betty

   Philadelphia

   2 reviews

   2.0

   2 reviews

   Dined on October 26, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   I wouldn’t recommend this place at all. There are many other Brazilian steakhouses that are far superior for the same price. The waiters did not come around often enough and some of the meat (not all) were not fresh. Also the bar where they offer salads and such was very skimpy not nearly as many options as the other places. I would say skip this place and choose somewhere else.
   

   Picanha Brazilian Steakhouse - Center CityResponded on October 28, 2024

   Betty, thank you for taking the time to share your feedback with us. We sincerely apologize for not meeting your expectations during your visit to Picanha Steakhouse. Your experience is important to us, and we appreciate your insights. We strive to offer a wide selection of fresh, high-quality meats, and we regret that some of the dishes did not meet our usual standards on the day of your visit. Regarding the service, we aim to provide attentive and friendly support, and we apologize if our waitstaff did not visit your table as frequently as needed. We genuinely appreciate your feedback and hope you might consider giving us another chance in the future. We are committed to improving and ensuring that all our guests leave with a positive experience.
   

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5. L

   Lena

   Philadelphia

   1 review

   5.0

   1 review

   Dined on September 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I came here for my birthday and had a wonderful time. The food was great and the atmosphere was great too.
   

   Picanha Brazilian Steakhouse - Center CityResponded on September 23, 2024

   Lena, thank you for celebrating your birthday with us at Picanha Steakhouse! We’re delighted to hear that you had a wonderful time and enjoyed both the food and atmosphere. Your special day is important to us, and we hope to welcome you back for many more celebrations in the future!
   

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6. N

   Noshai

   Philadelphia

   1 review

   5.0

   1 review

   Dined on September 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible food, delicious cocktails, attentive staff. I couldn’t ask for anything more!
   

   Picanha Brazilian Steakhouse - Center CityResponded on September 23, 2024

   Thank you for sharing your experience! We're delighted to hear that you enjoyed your dinner during Restaurant Week. It’s our goal to provide great food and exceptional service, so your kind words mean a lot to us. We can't wait to welcome you back for another memorable meal at Picanha Steakhouse!
   

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7. D

   Devona

   Baltimore

   4 reviews

   5.0

   4 reviews

   Dined on September 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Great food and service. We were sat next to a wall that was taped up with paper. Hopefully not will be fixed soon.
   

   Picanha Brazilian Steakhouse - Center CityResponded on September 23, 2024

   Thank you for your feedback! We're delighted to hear that you enjoyed our food and service. We appreciate your patience regarding the wall issue, and we want to assure you that it’s on our radar for repair. We’re committed to providing a great dining experience and hope to welcome you back soon for another wonderful meal at Picanha Steakhouse!
   

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8. L

   Lamar

   Philadelphia

   3 reviews

   4.0

   3 reviews

   Dined on September 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The food and service were pretty good. We enjoyed the restaurant experience and would recommend it to others.
   

   Picanha Brazilian Steakhouse - Center CityResponded on September 23, 2024

   Thank you for your thoughtful review! We're delighted to hear that you enjoyed the food and service at Picanha Steakhouse. It means a lot to us that you would recommend us to others. We look forward to welcoming you back for another great experience!
   

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9. r

   roland

   Philadelphia

   4 reviews

   4.0

   4 reviews

   Dined on September 21, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   went for restaurant week and i have a great dinner, great service, great food, you definitely have to go.
   

   Picanha Brazilian Steakhouse - Center CityResponded on September 23, 2024

   Thank you for sharing your experience! We're delighted to hear that you enjoyed your dinner during Restaurant Week. It’s our goal to provide great food and exceptional service, so your kind words mean a lot to us. We can't wait to welcome you back for another memorable meal at Picanha Steakhouse!
   

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10. J

    Josh

    Philadelphia

    1 review

    3.0

    1 review

    Dined on September 21, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 1

    Took a very long time to get seated even tho I had a reservation. Very noisy place, not at all a romantic scene. The ambiance was not what I expected. Food did not come around often enough for my liking. Also, my reservation was at 9:30pm don’t come that late if you want fresh sides. I didn’t see them change out any or add any new food to the hot bar and salad bar
    

    Picanha Brazilian Steakhouse - Center CityResponded on September 23, 2024

    Josh, thank you for sharing your feedback with us. We sincerely apologize for the delays you experienced during your visit, especially with your reservation. We strive to create a welcoming atmosphere, and we’re sorry to hear that the noise level and ambiance did not meet your expectations for a romantic evening. Your comments about the food service and freshness are valuable to us, and we will address these issues with our team to ensure improvements are made. We appreciate your insights and hope to have the opportunity to serve you again, aiming for a better experience next time. Thank you for choosing Picanha Steakhouse.
    

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