Piccolino - Birmingham

Piccolino - Birmingham reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Arnon

   Thailand1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good service with an absolutely gorgeous decoration. Love it!
   

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2. A

   Abdullah VIP

   San Francisco Bay Area35 reviews

   5.0

   Dined on May 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of my favorite restaurants, food, service, and location are the best.
   

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3. D

   Dominique

   Bedfordshire1 review

   2.0

   Dined on May 16, 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   Food was not good. Ragu lacked decent seasoning and although meat was tender it had no depth of flavour. Chocolate fondant was a factory made disgrace .. inedible. Server we had was monosyllabic and lacked any charm or interest in their job.
   

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4. G

   Garry VIP

   Birmingham/West Midlands (county)1 review

   5.0

   Dined on May 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Have dined on many occasions at Piccolinos Birmingham & have never experienced a bad meal. There are good value offers for members of their loyalty scheme. The new refurbished terrace is an excellent space to enjoy dining on the lighter nights of summer.
   

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5. A

   Amish

   Birmingham/West Midlands (county)1 review

   4.0

   Dined on May 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The service was very good coupled with the best seats in the winterised garden setting.
   

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6. A

   Anita

   Birmingham/West Midlands (county)1 review

   3.0

   Dined on April 26, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   Items from menu unavailable, had to ask few times for things an waiter forgot it, very loud, unable to hear what anyone was saying. Food was good quality however I wasn’t able to get anything that I wanted so ended up choosing something I wouldn’t pick otherwise
   

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7. A

   Aaliyah

   London1 review

   5.0

   Dined on April 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From beginning to the end Irene was a great waitress and made our dining experience 10/10. The food was delicious and would 100% go again.
   

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8. M

   Michael

   Warwickshire1 review

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a wonderful experience in piccolino’s. A Sunday afternoon date day to remember xx
   

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   Piccolino - BirminghamResponded on April 25, 2025

   Ciao Michael! Thank you so much for your kind words! We're thrilled to hear you had such a memorable Sunday afternoon with us. It’s always a pleasure to be part of your special moments , we look forward to welcoming you back again soon! Kind regards, Danilo GM
   

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9. D

   Desmond

   Warwickshire1 review

   1.0

   Dined on March 30, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Booked a table for 2pm to celebrate my wife’s birthday & Mother’s Day with my daughter. After presenting ourselves at reception we waited 20 mins before challenging staff as to why we had to wait so long to be shown to our table. We waited a further 10 mins before being shown to our table. Once seated we waited a further 20 mins, during which time we were not even acknowledged by any of the waiting staff. After complaining about yet another delay a member of staff took our order. Only once we placed our order were we told that some items we had ordered were not available, resulting in a further delay in placing our order. When the starters arrived my wife’s was cold and we had to request a replacement. Onto the mains, my daughter did not get everything she had ordered and my wife’s pizza, which was requested without basil, came wit basil on it. After further complaining again, the missing element of my daughter’s mains was brought to our table along with my wife’s replacement pizza, minus basil. However, the replacement pizza came unsliced, leaving my wife to have to do it with a knife & fork. We were offered complimentary cocktails, however when the bill arrived there was a charge for cocktails on it. After another complaint they were removed from the bill. All in all what should have been a celebration of my wife’s birthday and Mother’s Day turned out to be a disastrous and disappointing visit. The staff simply seemed unable to get anything right and we could hear other customers around us complaining about various issues. Spoiled what was otherwise a very good day of celebration.
   

   Piccolino - BirminghamResponded on April 25, 2025

   Hello Desmond, We are truly sorry to hear about your recent experience with us. We always strive to provide high-quality service, and it seems we fell short on this occasion. If you would like to discuss your experience further and help us make any necessary improvements, please feel free to contact us directly at 01216343055. Kind regards, Danilo GM
   

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10. T

    Tim

    Staffordshire4 reviews

    5.0

    Dined on March 29, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Very nice meal and very professional, attentive staff. Doesn’t really have the ambiance of an Italian restaurant that I expected but definitely a buzzing venue in a nice location.
    

    Piccolino - BirminghamResponded on April 25, 2025

    Ciao Tim! Thank you for your wonderful review! We’re so glad to hear you enjoyed your meal and the service. We appreciate your feedback on the ambiance, and we’re always looking for ways to enhance the atmosphere for our guests. We hope to welcome you back soon! Kind regards, Danilo GM
    

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