Piccolino - Chichester

Piccolino - Chichester reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. G

   Ginnie

   West Sussex1 review

   1.0

   Dined on April 26, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   Very disappointing - food was warm not hot - small portions and could not taste the wagu beef in the lasagne. Peppercorns medallions were so peppery it was difficult to eat - had this in London restaurant and was so much better. They did take one lasagne off the bill and bring some more sides as these were extremely small. Would not go back to Chichester branch
   

   Piccolino - ChichesterResponded 4 days ago

   Dear Ginnie, Thank you for sharing your honest feedback. We sincerely apologise that your experience did not meet your expectations, especially regarding the food quality and portion sizes. Your comments are valuable and will be shared with our team to improve. We regret that we couldn't provide the dining experience you deserved, and we appreciate you bringing these issues to our attention. We hope you might consider giving us another chance in the future. Best regards, Piccolino Team
   

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2. S

   Stella VIP

   London2 reviews

   5.0

   Dined on April 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service Food & Decor all fabulous, Food was delicious. Would definitely go again.
   

   Piccolino - ChichesterResponded on April 22, 2025

   Dear Stella, Thank you for your wonderful review! We're delighted to hear that you had such a fantastic experience during your visit. It's great to know you found the food, service, and decor fabulous. Your kind words truly motivate our team! We look forward to welcoming you back again soon! Best Regards, Piccolino Team
   

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3. k

   kate VIP

   Las Vegas9 reviews

   4.0

   Dined on April 19, 2025

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 5

   Lovely place to go, staff really good and the overall experience is enjoyable. The food on this occasion was not the best. I had the truffle lasagne and it was a bit dry, lots of pasta which was a little overcooked. it was extremely busy as Easter Saturday so it may have just been this. I would still recommend going though as we have had fantastic meals before.
   

   Piccolino - ChichesterResponded on April 20, 2025

   Thank you for sharing your experience, Kate! We're glad to hear that you enjoyed the ambiance and received good service during your visit. We apologize that the lasagne didn't meet your expectations this time, especially given the busy Easter Saturday. Your feedback is valuable, and we will certainly take it into account as we strive to improve our dishes. It's encouraging to know that you've had fantastic meals in the past, and we hope to welcome you back to experience those again soon! Kind Regards Piccolino
   

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4. Y

   Yvonne

   West Sussex1 review

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed our visit. Food was excellent and the staff and service prompt and professional. A very lovely and friendly restaurant. The decor is amazing.
   

   Piccolino - ChichesterResponded on April 20, 2025

   Thank you for your wonderful review, Yvonne! We're thrilled to hear that you had such a positive experience during your visit. It’s fantastic that you enjoyed the food, found the service prompt and professional, and appreciated the decor. We strive to create a welcoming atmosphere and are glad it resonated with you. Your kind words and recommendations mean a lot to us, and we look forward to welcoming you back for another exceptional dining experience soon! Kind Regards Piccolino
   

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5. C

   Craig

   London10 reviews

   5.0

   Dined on April 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Classy place. The table side spaghetti in the cheese wheel was a nice touch.
   

   Piccolino - ChichesterResponded on April 20, 2025

   Thank you for your fantastic review, Craig! We’re so glad to hear that you enjoyed your experience with us. It’s always our goal to provide a classy atmosphere combined with exceptional food and service. We appreciate your support and hope to welcome you back soon for another memorable meal! Kind Regards Piccolino
   

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6. K

   Katie

   West Sussex1 review

   5.0

   Dined on April 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I dined with friends, and wow it was lovely! Our server Lily (I believe her name was) was outstanding she went above and beyond to make sure we had an amazing time with you! She had good knowledge of food and the menu! Very refreshing to see someone seem like they enjoy their job. The food was reasonably priced and outstanding! Cannot wait to return
   

   Piccolino - ChichesterResponded on April 20, 2025

   Thank you for your fantastic review, Katie! We're thrilled to hear that you and your friends had such a lovely dining experience. It's wonderful to know that Lily provided outstanding service and helped make your time memorable. We take pride in our team's knowledge and passion for what they do, and it’s great to see that reflected in your visit. We appreciate your compliments on the food and pricing as well. We look forward to welcoming you back soon for another amazing meal! Kind Regards Piccolino
   

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7. C

   Caroline

   West Sussex1 review

   5.0

   Dined on April 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time for all 6 of us at this beautiful restaurant. We all absolutely loved it! Great food, great atmosphere and great service. They deserve all their 5 star ratings. The menu is also very extensive with a great range of Italian wines. The mocktails were also excellent. Especially the passion fruit one.
   

   Piccolino - ChichesterResponded on April 5, 2025

   Thank you so much for your wonderful review, Caroline! We're thrilled to hear that you and your friends had such a fantastic experience at our restaurant. It’s great to know that you enjoyed the food, atmosphere, and service—we strive to make every visit special. We're also glad you liked our extensive menu and the passion fruit mocktail! We hope to welcome you back soon for another delightful meal. Kind Regards Piccolino Team
   

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8. M

   Michael

   London1 review

   4.0

   Dined on April 4, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was very good just the vegetables seemed like they had been sitting around for a while. The wine and service was excellent.
   

   Piccolino - ChichesterResponded on April 8, 2025

   Dear Michael, Thank you for your feedback! We're glad you enjoyed the food and found the wine and service excellent. We appreciate your input about the vegetables and will certainly look into it. We hope to see you again soon! Best Regards Piccolino Team
   

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9. J

   JAMES ANTHONY

   South Wales2 reviews

   5.0

   Dined on March 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed the night, really helpful team made it a special night.
   

   Piccolino - ChichesterResponded on April 2, 2025

   Thank you, James, for your glowing review! We're thrilled to hear that you had such a memorable experience with us. Our team works hard to create a welcoming atmosphere, and we're glad you found them helpful in making your night special. We look forward to welcoming you back for another delightful evening! Kind Regards Piccolino Team
   

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10. J

    Juliet VIP

    London20 reviews

    1.0

    Dined on March 30, 2025

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 3

    I booked a table for Mothers Day. We were shown to the table and given menus. Thought it odd that there was only a standard menu considering it was MD and there was not a Sunday lunch on the menu, maybe because it was Mother’s Day. The service was shocking My husbands £45.00 bottle of wine was poured and missed the glass. Gin arrived without ice. The first one ordered came with ice as you would expect. Our food order was taken and we were asked about Allergens and we told the waitress about the allergens. Then another waitress came to take drinks order but we’d already ordered with another waitress. We were asked again about allergens even though our order had already been taken. Not a big deal but already been served by at least 3 different waiters. The starters came. My starter Tartare di Tonno was nothing like the photograph in the menu that appeared to have a twirl sticking out of it. My starter came with what resembled a broken Poppadom on the plate. Still, everyone agreed the food had a good flavour. Next the mains. Two of us had Calves Liver that looked like it had been microwaved due to dry splattered gravy around the plate edges. Osso Buco & risotto swimming in liquid. Also looked microwaved. Lasagna looked microwaved. The presentation was appalling. I saw roast dinners coming out. I enquired about the roast and it transpired we had not been given MD menus from the outset or told about Sunday roast. The manager was engrossed with a very loud diner at the next table who seemed intent on letting everyone know he spoke Italian! Extremely invasive and the manager kept sitting with him and hugging his shoulders. I complained about the menu debacle and the service. The manager sent a waitress over to do his dirty work! She said the service was being taken off and offered desert and Limoncello that was declined. So disappointing. Ps what is the untidy opening to what looks like a kitchen for? No cooking going on there! Never again. The Ivy every time for us!
    

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