Piccolino - Liverpool

Piccolino - Liverpool reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. F

   FERGAL

   Liverpool1 review

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Service was good, food was good, ambience was good. A busy spot close to the lively Matthew street, a bit overpriced.
   

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2. OT

   OpenTable Diner

   Manchester9 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really enjoyed my evening in Piccolino, Liverpool. Staff extremely attentive, great food, beautifully presented & tasty…highly recommended! Thank you
   

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3. g

   gogsbt

   Toronto28 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious and could not fault any of it. We had flat bread and tuna tartare to start, both were very tasty and great portion sizes. For mains we had seafood skewers which were perfectly cooked and again delicious. My wife's main was veggie ragu which was rich and full of flavour. Our server Grace was very nice and professional and helpful. Highly recommended visiting here when visiting Liverpool.
   

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4. P

   Paul

   London1 review

   4.0

   Dined on February 22, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Would not go back we expected better , it wasn’t the best dining experience , selection on the menus wasn’t up to scratch .
   

   Piccolino - LiverpoolResponded on March 7, 2025

   hank you for taking the time to share your feedback. We’re sorry to hear that your experience wasn’t as special as you had hoped and that there was an unfortunate spill during your visit. We completely understand how this could have impacted your evening, and we sincerely apologize for any inconvenience caused. We appreciate your thoughts on service etiquette and tray balance, and we’ll be sure to address this with our team to prevent similar incidents in the future. While we were glad to offer a gesture by removing the Prosecco from your bill, we regret that it didn’t fully make up for the disruption to your evening. Your feedback is valuable, and we hope you’ll give us another opportunity to provide you with a much-improved experience in the future
   

   1 person found this helpful

5. J

   Jeff

   London6 reviews

   4.0

   Dined on February 20, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Really was very good or better. Some of our party thought it outstanding, while others felt that the food, while enjoyable, was not special enough to give 5/5. Nevertheless, nice ambience, wonderful service, and a recommended experience.
   

   Piccolino - LiverpoolResponded on March 7, 2025

   Thank you for your kind words and for taking the time to share your experience! We're delighted to hear that you and your party enjoyed the ambience and wonderful service. It’s great to know that some found the experience outstanding, while others still had a positive time. We always strive to make every visit special, and we appreciate your feedback on the food. Your insights help us continue to refine and elevate our offerings. We truly appreciate your recommendation and hope to welcome you back soon for an even more memorable experience!
   

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6. T

   Thomas

   Liverpool1 review

   1.0

   Dined on February 16, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Brucsetta was tasty but how can you go wrong with bread and tomatoes! Main course of pasta and slow cooked beef shin was only average, would have been much nicer if there was actually some beef shin in it. My wife had pizza which was completely tasteless. Will not be returning
   

   Piccolino - LiverpoolResponded on February 22, 2025

   We're sorry to hear that your experience didn't meet expectations. We appreciate your feedback and will take it into consideration to improve our dishes. We always strive to provide the best flavors and quality, and we regret that we missed the mark this time. We would love the opportunity to make things right.
   

   1 person found this helpful

7. A

   Andrew

   London2 reviews

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food was delicious, service was a bit slow simply because they were so busy, but definitely worth the wait.
   

   Piccolino - LiverpoolResponded on February 22, 2025

   Thank you for your kind review! We're so glad you enjoyed the food and appreciate your patience with the service during a busy time. We always strive to provide the best experience and hope to welcome you back soon!
   

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8. N

   Nomahn

   Manchester1 review

   2.0

   Dined on February 14, 2025

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 1

   The food was amazing. Pollo al Tarfuto is a lovely dish. Let down was that we arrived on time and had to wait 15 min. When seated we were seated directly where the waiters go in and out from the bar area, we got barged and nudged past every 2 mins from staff running around like headless chickens. Whilst the starters were also lovely it took almost half an hour to 40 mins for the mains to follow the starter which was bizarre. Nevertheless the mains were lovely. The decor of the restaurant does not make sense compared to normal piccolino restaurants. It looks like they purchased an old Wetherspoons and re named it. Overall the food was lovely but the staff certainly need to be trained on etiquette on creating a luxurious ambiance while people dine.
   

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   Piccolino - LiverpoolResponded on February 22, 2025

   Thank you for taking the time to share your feedback. We're really happy to hear you enjoyed the food, especially the Pollo al Tarfuto and starters. We sincerely apologize for the delays and disruptions during your visit, especially as it was a very busy Valentine's Day. While we strive to offer an exceptional experience, we understand that the service wasn’t up to par during your meal. Your comments regarding the flow of service and staff etiquette are important to us, and we'll be working on improvements to ensure a more enjoyable atmosphere moving forward. We appreciate your insights and hope you'll give us another chance in the future.
   

   1 person found this helpful

9. P

   Phil

   Manchester1 review

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a restaurant!!!!…….had the best night and always do when we visit. Thank you again!
   

   Piccolino - LiverpoolResponded on February 22, 2025

   Thank you so much for your amazing review! We're thrilled to hear you had the best night and that we consistently deliver a great experience. We can't wait to welcome you back for many more wonderful visits!
   

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10. S

    Steve

    Kent1 review

    5.0

    Dined on February 12, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great restaurant serving a nice mix of all the classics with some unique offerings.
    

    Piccolino - LiverpoolResponded on February 13, 2025

    Great restaurant serving a nice mix of all the classics with some unique offerings.
    

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