Piccolino - Mayfair Heddon Street

Review summary

1. J

   Jean

   London

   2 reviews

   2.0

   2 reviews

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Long wait to get the food, pasta very watery, staff friendly but distracted
   

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2. J

   Jayden

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   The service was amazing definitely the best part about the night. Food was great too.
   

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3. P

   Parham

   London

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   Service was fantastic and the staff were great. The quality of the Sunday roast was not good. The trimmings and vegetables were great. But the quality of the beef and lamb was not good. It was extremely chewy and gristly. Such a shame, as it could have been much better. The vegetables and sides is what saved the experience.
   

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4. R

   Robert

   Buckinghamshire

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good menu which has improved over the years. Lots of choice all in outstanding surroundings. Excellent service made a lot better because there were plenty of attentive waiters & waitresses on hand keen to please. We will be back.
   

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5. C

   Craig

   London

   1 review

   4.0

   1 review

   Dined on January 11, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was fantastic but the wait for drinks was far too long and the waitress coming over asking about her tip before we had chance to give her one was a little uncomfortable.
   

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6. H

   Helen

   London

   17 reviews

   5.0

   17 reviews

   Dined on December 31, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a wonderful visit on NYE 2024 food was incredible and atmosphere brilliant thank you
   

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7. AM

   AlbertoM

   New York City

   3 reviews

   2.0

   3 reviews

   Dined on December 30, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Tipico ristorante turistico…non proprio cucina italiana
   

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8. R

   Rebecca

   VIP

   Houston

   14 reviews

   1.0

   14 reviews

   Dined on December 30, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Except for the woman at the front of the house the staff was rude and unhelpful. They were out of most of the main dishes, including bread. Our waitress said it was because of Christmas (we were there 5 days later). I ordered a bottle of wine and the waitress told me “it was very expensive”, insinuating it was out of my price range (the bottle was approximately $115 USD). This was highly offensive to me. Not worth the time or money. All of the dishes were average at best.
   

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9. P

   Peter

   Dallas

   3 reviews

   1.0

   3 reviews

   Dined on December 30, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   It was our last night in London so perhaps our hopes were too high but the experience really left a lot to be desired. The first bottle of wine we ordered was out of stock. The second took more than 10 minutes to locate. My wife’s fish was so overcooked it was inedible. My pasta had two small (1”) strands of another type of pasta in the bowl - not alarming but it spoke to the attention to detail that was being delivered. My teenage son said that he would be pleased if he could make an entree like he receives…but that he was pretty sure he could (and he is not an aspiring chef). Our salt shaker (which was needed) was empty and the second shaker we used ran out of salt as well. We shared our concern with our server but my wife’s (uneaten) entree was not removed from the bill so I spoke with the manager who did remove it along with the service charge which I appreciated…but it wasn’t our server’s fault. The restaurant is located in such a beautiful area and while very crowded within, it really is a nice internal setting as well. Overall, it was just far too expensive for what we got. You can find better in this amazing city.
   

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10. h

    hamid

    VIP

    London

    10 reviews

    1.0

    10 reviews

    Dined on December 30, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2

    Service was sketchy , slow at best . Food was verging on inedible, moreover, the risotto was returned . Our early new years lunch was almost ruined . We usually never leave without pudding . The manager was least bothered . Disappointing at best ! More details can be provided .
    

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