Pier House OB

Review summary

1. C

   Chris

   Charleston

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent! The service was excellent! We will be back for more.
   

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2. s

   susanna

   Nashville

   3 reviews

   5.0

   3 reviews

   Dined on November 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always come back here! So delicious and great option for celiacs/gluten free!
   

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3. L

   Lynn

   Charleston

   3 reviews

   5.0

   3 reviews

   Dined on October 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had seafood pasta, and it was delicious, my friend had a burger and was very pleased with it. The service was great, would definitely go back!
   

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4. G

   Gretchen

   Mississippi

   2 reviews

   5.0

   2 reviews

   Dined on October 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and drinks were delicious! The staff was very friendly, attentive, and quick. We ordered a few fried items, and they were battered and fried to perfection. The quality and grade of the burger meat exceeded our expectations. The grilled fish and shrimp were seasoned and cooked to perfection. I would highly recommend this restaurant. Also, check out the happy hour!
   

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5. L

   Lisa

   Denver

   1 review

   5.0

   1 review

   Dined on October 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was exceptional! There were 7 of us at the table and everyone raved about their food. I had the redfish. It was cooked to perfection. The new owner came to the table to check on us which was a nice touch. We will definitely be back!
   

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6. R

   Reid and Misty

   Atlanta Metro

   2 reviews

   2.0

   2 reviews

   Dined on October 12, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   The fish was delicious and our server was really sweet. However, the steak was not good, salads never came out with meals, alfredo was sour and pork chop overcooked.
   

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7. T

   Terry

   San Antonio

   7 reviews

   vip
   5.0

   7 reviews

   Dined on October 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The grouper and the watermelon margaritas were delicious! Our waitress was very attentive and the prices were reasonable. We will definitely be going back. This will be one of the go to places we bring our family and friends when they come to visit us in Gulf Shores.
   

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8. D

   Darrick

   Memphis/West TN

   6 reviews

   2.0

   6 reviews

   Dined on October 9, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 1

   First I write this review with a bit of discord within myself! I feel for the restaurant and only want to express what my dining experience was like. The restaurant was overwhelmed on this night! There was a table of 15-20ppl that they seemed ill prepared for. I arrived early and was seated with only 1 menu for 2ppl to share I guess. We ordered and we didn’t get our food for 1 hour and 9 minutes. We ordered fish and pasta an order of 6 raw oysters. A soda pop and a mojito (didn’t have all the ingredients) Now to what happened while we were there. Unfortunately the food arrived dry and old (fish), the pasta was very bland with no taste. Again after 1hr and 9m It was cold and bland. I didn’t complain. I felt compassion for them. I simply requested something else from the menu! I then ordered a burger. The burger and fries were phenomenal. The server was very nice and apologized. As I explained, I didn’t want any discounts, free food or otherwise! I just simply expected more. I left a 24% cash gratuity on my check as well. I just think some more training would go a long way. They also seemed to be understaffed on this evening! If giving transparency we could have made a choice to stay or try another night. But as far as this visit I was very disappointed. I wish this establishment success going forward.
   

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9. J

   Jayne

   Indiana

   25 reviews

   5.0

   25 reviews

   Dined on October 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Shrimp and grits were fabulous.! GREAT !!! Would definitely go back. Only downside was we were celebrating a birthday didnt get the usual complimentary birthday desert.
   

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10. J

    Jamie

    Alabama

    8 reviews

    5.0

    8 reviews

    Dined on October 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was fantastic! Definitely upscale dining quality food. I had blackened trout on special. The season was more mild than expected and I really liked it. My husband had the red snapper and said it was cooked perfect. We got our meals in under 20 minutes after ordering. I thought that was reasonable. I saw a few bad reviews because of how long it took to get food. It’s not a fast food joint. We would definitely go back.
    

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