Pigeonhole - Downtown

Review summary

1. j

   janel

   Atlantic Canada

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We really enjoyed our time at Pigeonhole Downtown. The staff were all so helpful and seemed happy to be there tbh. The food was all done nicely, while it’s not reinventing the eating experience, everything was very tasty. We were there for happy hour, which was an absolute deal! Will be back for sure and to try the mains.
   

   Pigeonhole - DowntownResponded 1 day ago

   Hello Janel, we are so pleased to hear that you had a wonderful time! We are really proud of our team here at Pigeonhole Downtown; we are delighted to know that they were helpful & took great care of you. Thank you for taking the time to share this with us. We will look forward to seeing you again soon.
   

   Is this helpful?

   Report
2. R

   Raveena

   Toronto

   4 reviews

   vip
   2.0

   4 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   We came for a team lunch and didn’t love it. Told them I had a gluten allergy so asked for the burger lettuce wrapped since there aren’t many options otherwise, they brought me a burger on a bun and had to send it back. Waited for a bit and my new burger came out, tasted fine. The fries were extremely salty, we had two orders at the table and could barely eat them. The beet salad portion is very tiny and they couldn’t add a protein to it They did comp my meal which was appreciated, but not sure I’d return here as there are better lunch options nearby.
   

   Pigeonhole - DowntownResponded 6 days ago

   Hello Raveena, thank you so much for taking the time to write to us - this feedback is crucial to us improving our hospitality and menu. We are very sorry to hear that you did not enjoy your experience with us. We strive to provide a high level of hospitality here at Pigeonhole Downtown and it is clear that we missed the mark. If you are willing, I would love to connect with you via email to discuss your visit further. My email is jdalton@pigeonholeyyc.ca. I look forward to hearing from you.
   

   Is this helpful?

   Report
3. T

   Tora

   London

   12 reviews

   vip
   4.0

   12 reviews

   Dined on December 7, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had been to the PH on 17th but needed something nearer the theatres downtown. This PH is a real find, the food and service were really good, it was a little noisy, but in a good way. Try it, you will love it.
   

   Pigeonhole - DowntownResponded 3 days ago

   Hi Tora, thank you for writing to us. We are very happy to hear that the food, service & atmosphere was enjoyable! We can't wait to welcome you back to Pigeonhole Downtown soon.
   

   Is this helpful?

   Report
4. OT

   OpenTable Diner

   Vancouver

   17 reviews

   vip
   5.0

   17 reviews

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Bartender was an excellent host. Shared multiple dishes and all were incredibly tasty. Wine was delicious. Great little spot in the heart of downtown!
   

   Pigeonhole - DowntownResponded on November 28, 2024

   Hi there! We are thrilled to hear that our bar team took great care of you and that the food & wine were enjoyable! Thank you so much for sharing your experience with us. We will look forward to welcoming you back to Pigeonhole Downtown very soon.
   

   Is this helpful?

   Report
5. TH

   TammiH

   Edmonton

   7 reviews

   5.0

   7 reviews

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great new location, great service and food........
   

   Pigeonhole - DowntownResponded on November 30, 2024

   Thank you so much! We are happy to hear it. We look forward to hosting you again soon.
   

   Is this helpful?

   Report
6. OT

   OpenTable Diner

   Calgary

   1 review

   4.0

   1 review

   Dined on November 25, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great meal, especially the beet salad and the mushroom appetizer and service was great too.
   

   Pigeonhole - DowntownResponded on November 28, 2024

   Hi there, thank you very much for writing to us. The Beet Salad and Mushroom Croquettes are both stars on our menu. We are thrilled to hear that you enjoyed them & the service. We hope to see you again soon!
   

   Is this helpful?

   Report
7. R

   Rina

   Calgary

   10 reviews

   5.0

   10 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was amazing and the drink list was really unique. We were happily surprised when we saw the portion size of the beef tartare and the pork belly (large plate) and were glad we tried the mushroom croquettes. A little loud even though the restaurant was 1/3 full but we will be back!
   

   Pigeonhole - DowntownResponded on November 28, 2024

   Hi Rina, we are so pleased that you had a great visit with us and enjoyed the Tartare, Croquettes and Pork Belly! We will be sure to share your feedback about the noise level with our team. We appreciate you taking the time to write to us! We will look forward to hosting you again soon.
   

   Is this helpful?

   Report
8. c

   cindy

   Calgary

   8 reviews

   vip
   1.0

   8 reviews

   Dined on November 22, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 4

   Menu choices are extremely limited. Prices are exceptionally high. Wine prices exceed most restaurants. For lunch, this place is not a good choice. It is also very loud, so if you are taking a client, be prepared to not be able to hear. Service was very slow as well. I asked for the Manager to discuss and help provide feedback, I received a piece of paper with his e-mail.
   

   Pigeonhole - DowntownResponded on November 25, 2024

   Hey Cindy! I sincerely apologize that you did not enjoy your experience. We hold ourselves to a high standard here at Pigeonhole and unfortunately we missed the mark for you. I would love to hear your thoughts on the menu and feedback on how we can make it better for the future! Your feedback goes a long way to helping us improve as a brand new restaurant in the downtown core. I believe you can reach out to me directly over OpenTable in response to this, but if you are more comfortable reaching out over email instead my contact is gjaques@pigeonholeyyc.ca.
   

   Is this helpful?

   Report
9. E

   Emily

   Edmonton

   1 review

   5.0

   1 review

   Dined on November 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great, cocktails even better, and the service was the cherry on top. Thank you Monty for an outstanding dinner.
   

   Pigeonhole - DowntownResponded on November 28, 2024

   Hi Emily, we are very happy to hear that all aspects of your visit were top notch! We will be sure to share this with Monty. We will look forward to welcoming you back to Pigeonhole Downtown soon.
   

   Is this helpful?

   Report
10. P

    Pauline

    Calgary

    2 reviews

    vip
    5.0

    2 reviews

    Dined on November 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a lovely lunch! The food was very tasty and the service was friendly and efficient. The room is very cozy which makes it the perfect spot for catching up with friends!
    

    Pigeonhole - DowntownResponded on November 28, 2024

    Hi Pauline, thank you so much for the kind words. We are thrilled to hear that you enjoyed your visit!
    

    Is this helpful?

    Report