Pinzimini- Westin Rancho Mirage

Review summary

1. OT

   OpenTable Diner

   Orange County4 reviews

   3.0

   Dined on March 2, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Just Ok. Nothing that highlights our meal. The best part of our dining experience was the staff. Nice and pleasant.
   

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2. K

   Kathy VIP

   New York City140 reviews

   5.0

   Dined on February 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Sat at the bar and had exceptional service! Sea bass was excellent!
   

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3. K

   Kim VIP

   Los Angeles6 reviews

   3.0

   Dined on February 22, 2025

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 2

   The menu selections were good and the food was great. My complements to the chef and kitchen staff! The service was highly competent and efficient. I marked down the overall experience due to the ambience. We sat outside and the table next to us was very dirty with food scraps when we got there and still was when we left. That really bugged me as it was on the floor next to us as well. Plus the outside seating area hasn’t been updated since we started going there in the late nkneties
   

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4. K

   Kimf

   Central Coast4 reviews

   3.0

   Dined on February 2, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Wouldn't go back. $41 hangar steak came out with cold mashed potatoes and "glazed" 🙄 brussel sprouts.
   

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5. A

   Alan

   Los Angeles159 reviews

   3.0

   Dined on January 20, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Service was good, and food wasn't bad, but this is unfortunately a typical hotel restaurant, where quality is often lacking. Not only were they out of an advertised special, which was the only reason we came back, but they only had 1 bottle of steak sauce, that just had a few drops in it. The staff is earnest and tries hard, but this place needs better management and guidance!
   

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6. L

   Laura

   Los Angeles5 reviews

   3.0

   Dined on January 1, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   1- The waiter was running like crazy & was understaffed - 4 waiters for the entire restaurant. 2- Whoever was in charge of Pinzmini had a new menu last night - which is a fail on a Holiday !-Kitchen staff didn’t execute and send all items out at once - one appetizer came out 20 min after the rest and one side dish never made it out to our table at all 3- almost every dish had some sort of cheese in it & they did not allow substitutions - another fail - couldn’t even get mashed potatoes w/o cheese
   

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7. OT

   OpenTable Diner

   Los Angeles1 review

   2.0

   Dined on January 1, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Slow service, cold food, overall very disappointing
   

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8. S

   Stacia

   San Diego4 reviews

   5.0

   Dined on January 1, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We love Elizabeth! She is a great server. We had her last New Years Eve and were excited to see her again. She gives amazing service. We highly recommend this resort and it's customer service.
   

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9. P

   Percy VIP

   Portland3 reviews

   3.0

   Dined on December 26, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Lovely evening for Christmas dinner. The buffet was not up to the price charged although the prime rib and lamb chops were outstanding! Service was fare. Management very nice.
   

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10. D

    Denice

    Palm Springs4 reviews

    5.0

    Dined on December 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    All 4 of the people in our party continually raved over our food. The Christmas Day buffet was superb both in taste and presentation. The ambiance was enjoyable and presented the perfect environment for family celebrations. The room volume was such that we were able to hold a conversation without raising our voices. The live entertainment was wonderful and enjoyed by all of us. We are already talking about returning next year.
    

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