Pitch Pizzeria - Thomas

Review summary

1. OT

   OpenTable Diner

   Charleston1 review

   5.0

   Dined on March 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service! Good place for kids too!
   

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2. C

   Carol VIP

   Hawaii27 reviews

   5.0

   Dined on February 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great neighborhood restaurant with huge patio area. M-F happy hour has some great drink and food specials. Staff is great.
   

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3. K

   Katelyn VIP

   Tulsa2 reviews

   3.0

   Dined on February 1, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   I want to start off by saying, Pitch is not usually a bad experience so this was kind of out of the ordinary. The restaurant was clearly dealing with a large party on the patio that slowed things down but I would think you’re supposed to be better prepared for that and not give others a bad experience. Our service seemed to think it was no big deal. We brought a guest from out of town to our favorite spot and it took 30-45 minutes to get 3 drinks, it was almost an hour of being there before our order was taken for food, and the food took almost an hour itself. It would’ve been better if the restaurant took some responsibility but there weren’t many apologies. I’ve been in the restaurant industry myself and when you make others endure a bad experience, you try to make up for it if you want people to return.
   

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4. M

   Matt

   Phoenix1 review

   5.0

   Dined on January 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service, and delicious food. The bolognese fries were fantastic!
   

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5. M

   Mary Grace

   Phoenix1 review

   4.0

   Dined on December 15, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   My food was excellent but I was surprised by how expensive it was.
   

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6. M

   MJ

   Phoenix2 reviews

   5.0

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We had a great time at Pitch the outdoor seating was perfect and the food was prime quality with a twist of creativity. Loved everything about dinning at Pitch.
   

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7. J

   John VIP

   Phoenix45 reviews

   4.0

   Dined on September 14, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   we keep coming back and never disappointed. we liked a few new items on the menu since our last visit. Just a very nice place to have a great meal and relax
   

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8. TB

   TBirdee22 VIP

   San Francisco5 reviews

   1.0

   Dined on May 17, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Server was more attentive to tables around us, seated after us. We had to flag her down to ask about when out entrees were coming out, refill on water and for the check. She never came came to check on the food and I had the wrong side with my sandwich.
   

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9. j

   jenniferg

   New York City1 review

   1.0

   Dined on March 23, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We had a group of 5 on a busy Friday. Our party arrived in 2 groups starting at 5:30pm. Drinks arrived without issue and when the 2nd group arrived they got more drinks and ordered apps again without issue. When apps arrived we ordered another round and dinner at which time we noticed our server seemed a bit annoyed so we tried to cheer her up by telling her we appreciated her hustle. We realized dinner was taking forever and we had to get to an event so we told her we would need to simply box it up and go. She returned to our table and said the internet went out and our order was lost. So, we paid the expensive drinks bill and left, starving and tipsy 2 hours after we first sat down. Restaurant should have done something for us, even a small adjustment or sincere apology would have been appreciated. I won’t return. And, this is the first time I’ve ever bothered to leave a negative review of any kind because it is understandable things happen and I usually believe it’s not productive to criticize- I dine out several times weekly.
   

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10. OT

    OpenTable Diner

    San Francisco2 reviews

    5.0

    Dined on February 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent service & food.
    

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