Poe's Tavern - Savannah

Review summary

1. M

   Mary

   Toronto

   15 reviews

   vip
   4.0

   15 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Our server Ryder was friendly and efficient. Very busy with an excited sports fan vibe. Many kids which contributed to the noise level.
   

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2. C

   Carrie

   Charleston

   2 reviews

   2.0

   2 reviews

   Dined on November 1, 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 2

   Poor service actually bad service. Food was great as always. Our server only came to our table 3 times. We had to ask another server for drinks, we had to go to the bar to get our check. Another server was sitting down and she said “ I’m sorry your service was bad, he’s new”. Keep in mind, they were not that busy. Needless to say, we won’t be returning and don’t recommend.
   

   Poe's Tavern - SavannahResponded on November 6, 2024

   Hi Carrie, Thank you for taking the time to share your experience. We're really sorry to hear that the service didn’t meet the high standards we strive for, especially when it comes to attentiveness and communication. While we're glad to hear you enjoyed the food, the level of service you received is certainly not acceptable, and we will be addressing this with our team to ensure it doesn't happen again. We appreciate your honest feedback, and while we're disappointed to lose your business, we hope you'll reconsider us in the future. Your experience is important to us, and we truly value the opportunity to improve.
   

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3. B

   Bill

   Chicago

   6 reviews

   vip
   5.0

   6 reviews

   Dined on October 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome! Great service, excellent burgers, cool location…
   

   Poe's Tavern - SavannahResponded on October 29, 2024

   Thank you Bill! We appreciate it. :)
   

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4. M

   Maura

   Richmond

   1 review

   4.0

   1 review

   Dined on September 28, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great tavern experience. Service was excellent. Burger and salads were very good.
   

   Poe's Tavern - SavannahResponded on October 7, 2024

   Thank you, Maura. We appreciate your feedback.
   

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5. K

   Kenny

   Jacksonville

   1 review

   5.0

   1 review

   Dined on September 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything is always great no matter what we get each time!
   

   Poe's Tavern - SavannahResponded on September 11, 2024

   Thank you Kenny! We are happy to hear that and look forward to seeing you again. :)
   

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6. J

   Jennifer

   Coastal Georgia

   4 reviews

   5.0

   4 reviews

   Dined on August 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere. Great service. And great food!! We will be back
   

   Poe's Tavern - SavannahResponded on August 5, 2024

   Thank you! We are so happy to hear you enjoyed everything and look forward to seeing you again. :)
   

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7. OT

   OpenTable Diner

   Charleston

   1 review

   5.0

   1 review

   Dined on July 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   First time here, got Beef the sleeper burger and was one of the best burgers I’ve had. Fries were awesome as well. Only thing that would have improved our visit was the temperature, front doors and patio doors were open which made it hot inside. But the burger made me want to come back over and over again.
   

   Poe's Tavern - SavannahResponded on July 29, 2024

   Thank you for your feedback and for letting us know about the doors, as we do try to keep them closed on the hotter days. We appreciate your review and look forward to serving you again!
   

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8. OT

   OpenTable Diner

   Pittsburgh

   29 reviews

   vip
   4.0

   29 reviews

   Dined on July 18, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great burgers and tacos. Service is wonderful and the place is extremely clean and pleasant.
   

   Poe's Tavern - SavannahResponded on July 22, 2024

   Thank you! We are happy to hear you enjoyed your experience and we hope to see you again. :)
   

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9. OT

   OpenTable Diner

   New Mexico

   2 reviews

   3.0

   2 reviews

   Dined on July 7, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   I recently visited your restaurant with my fiancé and had an overall positive experience. I ordered the shrimp tacos and they were delicious! The flavor was amazing, and the portion size was perfect. However, my fiancé ordered the burger, and unfortunately, it arrived soggy. This really impacted our dining experience and made it hard for us to enjoy the overall experience
   

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   Poe's Tavern - SavannahResponded on July 11, 2024

   Hi there, We appreciate your feedback, as it will help us improve in the future. We always encourage you letting a manager know if anything is wrong so we can fix this issue right away. Thank you again for letting us know and we hope to see you again to make it up to you!
   

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10. OT

    OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on July 2, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lots of burger choices and very tasty! We sat outside and enjoyed the ambiance. Excellent value was a plus!
    

    Poe's Tavern - SavannahResponded on July 8, 2024

    Thank you for your awesome review !
    

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