POMO Pizzeria Napoletana - Biltmore

Review summary

1. M

   Mark VIP

   Phoenix13 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Sharon was the best!! We go there most often in the afternoon for some appetizers maybe split a pizza and wine (of course) Went for dinner last night with Freind and it was outstanding!!! Whatever you do ,Do not miss the Semiifrado for dessert I’ve had this all over the count and Pom’s is the best. Past dishes were all 5 star. Highly recommended
   

   POMO Pizzeria Napoletana - BiltmoreResponded 5 days ago

   Thank you, Mark! We’re thrilled to hear that Sharon and our team made your visit so special. It’s great to know you enjoy our appetizers, pizza, and of course, the wine! We’re especially happy that our semifreddo stood out as the best you’ve had—what a compliment! We truly appreciate your support and can’t wait to welcome you back to Pomo Pizzeria Biltmore soon. The Pomo Pizzeria Biltmore Team
   

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2. G

   Gordon VIP

   Phoenix82 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Delicious pizza- Friendly Service- another favorite pizza place
   

   POMO Pizzeria Napoletana - BiltmoreResponded 6 days ago

   Thank you, Gordon! We’re so glad you enjoyed the pizza and friendly service. It’s an honor to be one of your favorite pizza spots! We look forward to welcoming you back to Pomo Pizzeria Biltmore soon. The Pomo Pizzeria Biltmore Team
   

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3. T

   Tom

   Salt Lake City4 reviews

   5.0

   Dined on March 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Three of us dined at POMO to review a meeting plan for the next day. Our server was Mariah. What a great time we had being served by her. She has a quick wit, made great appetizer, pizza and beverage recommendations. If you go there, be sure to request to be seated in her section. Cheers!
   

   POMO Pizzeria Napoletana - BiltmoreResponded 6 days ago

   Thank you, Tom! We’re so glad you and your group had a great time at Pomo Pizzeria Biltmore, and we love hearing that Mariah made your experience even better! She truly is fantastic, and we’ll be sure to pass along your kind words. We appreciate your support and look forward to welcoming you back soon. Cheers! The Pomo Pizzeria Biltmore Team
   

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4. R

   Raquel

   Charleston10 reviews

   3.0

   Dined on March 1, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   This would have been a great experience except for the fact that there was one server trying to cover both indoor and outdoor areas at 4 in the afternoon on a Saturday. There was a wine tasting/training going on with other staff members. Having been in retail management I was blown away that they did not schedule appropriately, or recognize the fact that the dining experience of patrons was compromised. Appetizer dishes were not cleared. Empty cocktail glasses not cleared. Our main entree was delayed, then came out at exteremly staggered intervals. Our server was apologetic but it was not an enjoyable experience. Don’t know if I’ll be back.
   

   POMO Pizzeria Napoletana - BiltmoreResponded on March 2, 2025

   Thank you for your feedback, Raquel. We’re truly sorry that your experience was impacted by understaffing and service delays. That’s not the experience we want for our guests, and we appreciate you bringing it to our attention. We’ll be addressing this with our team to ensure better scheduling and service moving forward. If you’d like to discuss your visit further, please reach out to our manager, Elena, through our website or by phone. We’d love the chance to make things right. The Pomo Pizzeria Biltmore Team
   

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5. R

   Robin

   Phoenix23 reviews

   5.0

   Dined on February 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Haven’t been back in awhile … glad I took guests for lunch here. I was amazed at the fresh delicious Quadra Formaggio with mushrooms and sausage as extra toppings.The chewy crust was memorable. Great attentive service. My cappuccino in a small cup,kept the foam intact & thus was excellent.
   

   POMO Pizzeria Napoletana - BiltmoreResponded on February 28, 2025

   Thank you, Robin! We’re so glad you decided to return and that you and your guests had a fantastic lunch. The Quattro Formaggi with mushrooms and sausage sounds like a delicious choice, and we’re happy to hear you enjoyed the crust and cappuccino as well. We appreciate your kind words about our service and look forward to welcoming you back again soon! The Pomo Pizzeria Biltmore Team
   

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6. S

   Savitha

   Phoenix1 review

   4.0

   Dined on February 16, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Best pizza in AZ. Felt like the staff was a bit overwhelmed. We tried their Tiramisu, which was awesome. Would like a few more meatless options. But overall we love the place.
   

   POMO Pizzeria Napoletana - BiltmoreResponded on February 17, 2025

   Thank you, Savitha! We're thrilled to hear you love our pizza and that you enjoyed the tiramisu. We appreciate your feedback about the staff and meatless options—we’ll take it into consideration. We’re grateful for your support and look forward to welcoming you back to Pomo Pizzeria Biltmore soon! The Pomo Pizzeria Biltmore Team
   

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7. N

   Natalie

   Phoenix2 reviews

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely date night on Valentine's Day! The live saxophone was a great touch and really enhanced the experience and vibe. The apps and pizzas we ate were delicious, and the service was nice and friendly (although a bit slow on the patio, but it was also V day). Definitely will be back!
   

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   POMO Pizzeria Napoletana - BiltmoreResponded on February 21, 2025

   Thank you, Natalie! We’re so glad you chose to spend your Valentine’s Day with us and that you enjoyed the live saxophone, delicious food, and friendly service. We appreciate your patience with the pace on such a busy night and look forward to welcoming you back for another great experience soon! The Pomo Pizzeria Biltmore Team
   

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8. A

   Amelia

   Unspecified1 review

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   I had a last minute reservation for Valentine’s Day. It was great, the service was amazing, and the food was delicious. The atmosphere was nice with live music.
   

   POMO Pizzeria Napoletana - BiltmoreResponded on February 16, 2025

   Thank you, Amelia! We’re so glad we could accommodate your last-minute Valentine’s Day reservation and that you enjoyed the service, food, and live music. We appreciate your kind words and look forward to welcoming you back for another great experience at Pomo Pizzeria Biltmore! The Pomo Pizzeria Biltmore Team
   

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9. T

   Tracy VIP

   Louisville9 reviews

   5.0

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We usually go to the Gainey Ranch location, but thought we might change it up. The pizza tasted the same. Sitting outside on the patio with the firepit was cool. The atmosphere in the restaurant was cozy and intimate. Would like to go back to sit inside next time. Great date night spot. The only thing missing was Luna Gelateria due to space limitations of the leasable space. The best part of the evening was our server James who was genuine and friendly and made sure we had great service and enjoyed our meal.
   

   POMO Pizzeria Napoletana - BiltmoreResponded on January 29, 2025

   Thank you, Tracy! We’re so glad you decided to change it up and visit our Biltmore location. It’s great to hear that the pizza was just as delicious and that you enjoyed the cozy patio and fire pit. We’ll be sure to pass along your kind words to James—he’ll be thrilled to know he made your evening special. We look forward to welcoming you back for an indoor dining experience next time! The Pomo Pizzeria Biltmore Team
   

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10. R

    Rhonda VIP

    Phoenix36 reviews

    5.0

    Dined on January 23, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Delicious Pizza, our service was excellent. This was my first visit, I was thoroughly impressed. Thank you for a lovely lunch experience with my friends.
    

    POMO Pizzeria Napoletana - BiltmoreResponded on January 25, 2025

    Dear Rhonda, Thank you for your lovely review! We’re delighted to hear that you enjoyed the pizza and had excellent service during your first visit. It’s wonderful to know that your lunch with friends was such a positive experience. We can’t wait to welcome you back to Pomo Pizzeria Biltmore soon! Warm regards, The Pomo Pizzeria Biltmore Team
    

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