Reviews can only be made by diners who have eaten at this restaurant
- 4.6Food
- 4.5Service
- 4.6Ambience
- 4.4Value
Noise • Moderate
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I got the 10 inch sausage and pepperoni pizza which was mediocre, for $20+\nService was not good. SO many servers running around in chaos. It was the biggest cluster f#*% I have ever seen at a restaurant. The man seating people kept running around looking frazzled. We ordered the house Cabernet Sauvignon. Our server told us there wasn’t such a wine. 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This just seemed very out of place for the price point of the restaurant. When you spend the kind of money this place is charging, it’s nice to have a relaxing meal where you don’t need to scream across the table to be heard. We aren’t at the local pub having burgers and beer.\nThe food was NOT good, we got calamari that tasted as though it had freezer burn and was tough. My husband got a $50+ steak that tasted nowhere close to what you’d get at an excellent steakhouse for the same price. I got the 10 inch sausage and pepperoni pizza which was mediocre, for $20+\nService was not good. SO many servers running around in chaos. It was the biggest cluster f#*% I have ever seen at a restaurant. The man seating people kept running around looking frazzled. We ordered the house Cabernet Sauvignon. Our server told us there wasn’t such a wine. It was either a Cabernet or Sauvignon. 😂🤦🏻♀️","rating":{"food":1,"service":1,"ambience":1,"value":1,"noise":"ENERGETIC","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":10,"nickname":"Kari","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"K","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-04T03:56:53Z","dinedDateTime":"2025-05-03T18:45:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1332496-13516-150043800395","text":"The food is consistent and always very good. We love coming here.","rating":{"food":5,"service":3,"ambience":3,"value":5,"noise":"MODERATE","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":15,"nickname":"Kristen","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"K","isVip":true,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-02T09:01:51Z","dinedDateTime":"2025-05-01T18:45:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1332496-13422-190025644509","text":"Espresso Martini and the entree \"Pollo Portofino\" always delicious. Saturday nite favorite dining establishment.","rating":{"food":5,"service":5,"ambience":5,"value":4,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":841,"nickname":"Marilyn","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"M","isVip":true,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-27T19:19:18Z","dinedDateTime":"2025-04-26T16:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1332496-13316-190048810909","text":"No specials menu last night…first time they didnt have one! We love the food, their soups are excellent, great service, very friendly and positive. I would like to see Lasagna and fish and chips added to the regular menu. They have been on special menu’s before and were outstanding.\n\nWe try to get there weekly now.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":59,"nickname":"Mark","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"M","isVip":true,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/66877031.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-26T21:33:16Z","dinedDateTime":"2025-04-25T18:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1332496-13071-180018763578","text":"Everything was great except the music was way to loud for a small space","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"ENERGETIC","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":30,"nickname":"Janine","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"J","isVip":true,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-25T12:36:32Z","dinedDateTime":"2025-04-24T18:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1332496-13348-190025644509","text":"Rack of Lamb was excellent. Loved the $10.00 martini Thursday night with music. We celebrated my husband's birthday with a little dancing.","rating":{"food":5,"service":5,"ambience":5,"value":4,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":841,"nickname":"Marilyn","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"M","isVip":true,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-25T17:40:29Z","dinedDateTime":"2025-04-24T17:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1332496-13282-100177872860","text":"My family enjoyed an amazing Easter Brunch. The food was outstanding, the overall variety on the menu was perfect and the attentive service was excellent. The cost was very reasonable compared with other Easter brunches in the area; especially considering the menu and quality of the food. Everything was well prepared and delicious! We are happy to have found a great new place to dine!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Cherie","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"C","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-21T02:14:29Z","dinedDateTime":"2025-04-20T13:15:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1332496-13290-190132608219","text":"We were really excited to come to Portofino's for Easter brunch. We made reservations and only had to wait less than 10 minutes so that was good. They took us in the other room (not main dining). Are table was right next to a door that people kept leaving from and it was a cold rainy day today. I went to ask the hostess to please seat us somewhere else, we would wait, we just didn't want to be right next to the door, she replied that is the only table we have. Again, we would of waited. The buffet was in the other room, so you had to squeeze by and excuse yourself to get to the buffet from the people coming in and out from the main door. The buffett was not what I expected. Sausage and peppers were very good. They ran out of prime rib and had to wait about 15 minutes to get any. Desserts were not plentiful. Very few. Our waiter never came to check on us, and they automatically put in the gratuity. If you want to add gratuity for two people, please have your staff actually wait on us.","rating":{"food":3,"service":1,"ambience":1,"value":1,"noise":"MODERATE","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":5,"nickname":"Jean","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-20T23:01:32Z","dinedDateTime":"2025-04-20T12:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1332496-12893-190025644509","text":"Salad w/chicken and pizza excellent. Always enjoyable dining at the bar on a busy Saturday night.","rating":{"food":5,"service":5,"ambience":5,"value":4,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":841,"nickname":"Marilyn","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"M","isVip":true,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-06T20:51:34Z","dinedDateTime":"2025-04-05T17:15:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1332496-12689-190048810909","text":"One of our favorite places to eat. Great food, extremely pleasant staff, nice environment. Everything we have tried on the menu has been cooked to perfect and served excellent. Wish they had their Lasagna on the menu. When its a special, its excellent! My compliments to everyone there, especially the chefs and the servers!!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":59,"nickname":"Mark","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"M","isVip":true,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/66877031.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-29T06:18:26Z","dinedDateTime":"2025-03-28T18:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"}],"totalPages":16,"page":1,"totalCount":158,"__typename":"ReviewSearchResults"},"reviewHelpfulnessVotes":[],"sortBy":"newestReview","isLoading":false,"prioritiseUserLanguage":false,"searchTerm":"","error":false},"availabilityToken":null,"noAvailabilityList":null,"multiDayAvailabilityModalOpen":false,"showDiningReward":false,"initialDTPDate":null,"initialDTPTime":null,"initialDTPPartySize":null,"fetchAvailabilityOnLoad":false,"findATableLoadingStateOverride":true,"pointRedemptionRewards":null,"privateDining":{},"activeTab":"overview","disableFPC":true,"restaurantHighlights":{"staff":null,"missionStatement":null},"pageAnchor":null},"wallet":{"isPaymentLoading":false,"singleUseCard":null,"savedCards":[],"selectedPaymentCardId":null,"showAddPaymentsMethodModal":false,"showConfirmDeleteModal":false,"cardIdForDeletion":null,"paymentCardTokenToSaveAfterLogin":null,"errorCode":null,"showPaymentMethodSavedToast":null,"showPaymentMethodRemovedToast":null,"networkError":null,"partialErrors":[]}},"__OT_NEW_SESSION_START__":false,"__EXCLUDE_ONETRUST__":false,"__EXCLUDE_GA__":false,"__INCLUDE_RECAPTCHA__":false,"__OT_RUM_CONTEXT__":{"deviceType":"desktop","primaryCountry":"ae"},"__OT_GA_DATA__":{"cd2":72,"cd12":"en","cd6":1332496,"cd28":1332496,"cd13":"Full Web","cd17":"Full Web","cd11":"restprofilepage","cd66":"restaurants","cd63":"restaurant-profile","cd67":"network","cd10":"anonymous","cd7":"Logged Out","cd4":15,"cd76":15,"cd3":3,"cd19":3,"cd78":27325,"cd5":27325,"cd31":"false","cd85":1,"cd84":"GuestCenter","cd15":"network","cd18":"network"}}}
Portofino's reviews from people who’ve dined at this restaurant. Based on recent rating.
Reviews can only be made by diners who have eaten at this restaurant
Noise • Moderate
West Suburbs
Hot spot
West Suburbs
Neighborhood gem
West Suburbs
Great for outdoor dining
Kari
Chicago10 reviews
Dined 2 days ago
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Kristen VIP
Chicago15 reviews
Dined 4 days ago
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Marilyn VIP
Chicago841 reviews
Dined on April 26, 2025
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Mark VIP
Chicago59 reviews
Dined on April 25, 2025
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Janine VIP
Chicago30 reviews
Dined on April 24, 2025
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Marilyn VIP
Chicago841 reviews
Dined on April 24, 2025
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Cherie
Chicago1 review
Dined on April 20, 2025
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Jean
Chicago5 reviews
Dined on April 20, 2025
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Marilyn VIP
Chicago841 reviews
Dined on April 5, 2025
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Mark VIP
Chicago59 reviews
Dined on March 28, 2025
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Portofino's is rated 4.6 stars by 158 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.
40W188 Campton Crossings Dr, St. Charles, IL 60175-6593