Prime Bar at Nisos Prime

Review summary

1. T

   Tyisha

   Chicago

   17 reviews

   4.0

   17 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Ambiance is beautiful. Service was sketchy. Host staff was very accommodating. Will give it a try again
   

   Prime Bar at Nisos PrimeResponded 5 days ago

   Tyisha, thank you for your recent visit. We're delighted you enjoyed the ambiance and appreciated the host staff's accommodating service. While the service fell short on this occasion, we hope you'll give us another opportunity to provide an exceptional experience. Your feedback helps us improve, and we look forward to welcoming you back soon. Cheers!
   

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2. L

   Lakeshia

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on January 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I showed up for my birthday but none of my friends could make it. I ended up being solo. I don't remember the bartender's name but he was so sweet and attentive. Food: I had the braised short ribs on polenta and fingerling potatoes. The short ribs were fork tender and good.
   

   Prime Bar at Nisos PrimeResponded on January 10, 2025

   Thank you, Lakeshia, for choosing us for your birthday celebration. We're delighted you enjoyed the braised short ribs on polenta and fingerling potatoes. Our team strives to provide exceptional service, and we're thrilled the bartender made your dinner a memorable experience. We hope you'll join us again soon for another special occasion. Cheers!
   

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3. J

   J.

   Chicago

   36 reviews

   4.0

   36 reviews

   Dined on December 25, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Nice Christmas Eve dinner. Thaise was a wonderful server.
   

   Prime Bar at Nisos PrimeResponded on December 26, 2024

   J., thank you for joining us on Christmas Eve. We're thrilled to hear that Thaise took wonderful care of you during your visit. It's our pleasure to provide warm hospitality, especially during special occasions like the holidays. We look forward to welcoming you back soon. Cheers!
   

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4. L

   Laura

   VIP

   Chicago

   1 review

   1.0

   1 review

   Dined on November 17, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   Waited 45 minutes for our 8pm reservation. They sent us up to the lounge
   

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5. N

   Nichelle

   Chicago

   8 reviews

   5.0

   8 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The staff was exceptional, amazing service. Will definitely go back! Thanks for making our girls night special.
   

   Prime Bar at Nisos PrimeResponded on November 20, 2024

   Nichelle, thank you for your kind words about our staff and for choosing Prime Bar to celebrate your girl's night out. We are happy to hear that our service made your evening special. We look forward to your next visit!
   

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6. F

   Furqan

   VIP

   Chicago

   1 review

   1.0

   1 review

   Dined on November 6, 2024

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 5

   Great vibes and service, horrible food. Not worth it at all.
   

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7. j

   jeff

   VIP

   Chicago

   3 reviews

   1.0

   3 reviews

   Dined on October 23, 2024

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   I watched the staff allow a person who was homeless or at the least unkempt to sit in the Prime bar. The staff questioned him because he didn't seem to be ok. They then served him water. He then proceeded to rob one of the customers. He had a knife. He attacked staff. I'm never returning.
   

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8. D

   Diana

   VIP

   Chicago

   13 reviews

   4.0

   13 reviews

   Dined on October 12, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   We went to celebrate a family member’s birthday, first time here. Service was excellent in the beginning and at the end, food was delicious, but there was one unfortunate situation where the ball was totally dropped and a large part of our drink orders were lost for 15 minutes right in the middle of dinner. The manager recognized the situation, which was appreciated, but we would rather have a smoother experience when we return, which we will.
   

   Prime Bar at Nisos PrimeResponded on October 18, 2024

   Thank you for your kind words about our delicious food and excellent service, Diana. We're delighted that you chose to celebrate your family member's birthday with us. However, we regret the lapse in service with your drink orders during dinner. Your feedback will help us improve and provide a smoother experience on your next visit. We look forward to welcoming you back to Prime Bar soon.
   

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9. OT

   OpenTable Diner

   Chicago

   1 review

   2.0

   1 review

   Dined on October 11, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   The waiter was very slow and brought the wrong food several times. It was a birthday dinner and it was very awful.
   

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10. m

    margo

    VIP

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on October 11, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Brought my best friend from Arizona here and she loved it! My experience was outstanding. Stefan and the staff are always so hospitable and they provide exceptional service. Filet Mignon and appetizers are always on point . :)
    

    Prime Bar at Nisos PrimeResponded on October 18, 2024

    Hi Margo, thank you for your kind words and patronage. We're delighted to hear that you and your best friend had an outstanding experience with us. Our team takes great pride in providing exceptional service and hospitality, and we're thrilled that Stefan and the rest of our staff lived up to your expectations. We look forward to welcoming you back again soon.
    

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