Princi Italia - Plano

Princi Italia - Plano reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Dennis

   St. Louis11 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent in all respects. As usual. Service, food, variety, ambiance.
   

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2. M

   Minako VIP

   Los Angeles10 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   very friendly, nice service. Pizza was very good tast.
   

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3. S

   Sandy VIP

   Dallas - Fort Worth30 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   After Easter service with friends we had Easter Brunch at Princi Italia. We enjoyed it so much we decided to celebrate Mother’s Day there as well! Never disappointed with our dining experience at Princi Italia!
   

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4. C

   Cameron VIP

   Dallas - Fort Worth16 reviews

   2.0

   Dined on May 11, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   They must have been over whelmed for Mothers Day. We showed up for 11:15 reservation on time and a set menu. We weren’t served our entries over an hour later. Around us they were serving deserts to tables who had just started their entry. Another table they tried to serve desert and they hadn’t even been served entry. Not a good experience!
   

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5. A

   Amy

   Dallas - Fort Worth1 review

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   While the food was delicious, I was really disappointed with our recent visit. My daughter and her friends went to celebrate her birthday, and when they asked about it, the waitress told them, “We don’t do birthday celebrations here.” However, that clearly wasn’t true — I called and asked specifically about birthdays. It felt like the staff simply didn’t want to deal with a group of teenagers, which is incredibly disheartening. The group was polite, ordered food, and behaved well. There’s no excuse for making them feel dismissed on what should’ve been a special occasion. I hope the management will take this feedback seriously and ensure all guests — no matter their age — are treated with the same courtesy and respect.
   

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6. J

   Janet VIP

   Dallas - Fort Worth40 reviews

   4.0

   Dined on May 4, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Princi has great patio when the weather is nice. Food and drinks always spot on.
   

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7. M

   Michelle VIP

   New York City63 reviews

   4.0

   Dined on April 25, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Restaurant has changed in the past few years. It is still a very nice restaurant but they are cutting corners. Bowl used for soup is smaller, the amount of chicken and potatoes served is less, etc. Our waiter was excellent- helpful but not intrusive. However the kid at the hostess stand was untrained. He could not find our reservation and as we were leaving, we overheard he couldn’t find someone else’s. I wouldn’t call it fine dining anymore but a family restaurant. So overall the dinner was pleasing, just not exceptional like it used to be
   

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8. J

   Jocelyn

   Dallas - Fort Worth3 reviews

   3.0

   Dined on April 24, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   Food was either too salty or too oily or too bland. Server was ok but not great.
   

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9. W

   Wimberly

   Dallas - Fort Worth17 reviews

   5.0

   Dined on April 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   As always, excellent food and nice ambience in a good location.
   

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10. N

    Nancy

    Dallas - Fort Worth7 reviews

    2.0

    Dined on April 20, 2025

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 3

    It was clear the restaurant was overwhelmed by the crowd on Easter Sunday. The service was slow- it took approximately an hour to receive our entrees. We were advised by our waitress about 15 minutes before the entrees arrived that some food items on the fixed-priced menu were no longer available. For example, the potatoes were not available, yet I wasn’t given an option to substitute. Also, two of the dessert items were unavailable. The salmon entree included a crab sauce and spinach leaves. That's it. The lesson our group learned is to schedule an earlier reservation or go elsewhere for brunch.
    

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