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Public Service, New Orleans, LA

Public Service

3.6
3.6
539 Reviews
$30 and under
American
Public Service, 311 Baronne Street, New Orleans, LA 70112

Make a reservation

2 people
SunMonTueWedThuFriSat
7:00 PM
Booked 3 times today
Experiences are available.

About this restaurant

  • Good for groups
  • Great for creative cocktails
  • Lively
A dynamic community gathering place, Public Service is a casual-yet-sophisticated restaurant with a menu honoring the Gulf Coast’s hard-working fishermen and farmers. Our chefs prepare contemporary cuisine in an open-display kitchen highlighted by an open-flame rotisserie.

Join us for a relaxing meal with family or friends, a quick bite in our bar or pull up a stool at the open kitchen to experience a meal guided by our chefs. At Public Service, the recipe is simple: combine confident Southern hospitality with a menu that allows the ingredients to speak for themselves.

Click on our virtual tour to step inside Public Service! https://visitingmedia.com/tt8/?ttid=nopsi-hotel-icms#/3d-model/0/1?b11t0=1&a10ph=1&i2d0a=1&j2ck2=1

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    American, Farm-to-table, Seafood
  • Hours of operation
    Daily 6:30 am–10:00 pm
  • Phone number
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Public Service Restaurant and NOPSI Hotel can cater any event, big or small. Please contact our Director of Sales Nicole Maxwell at nmaxwell@nopsihotel.com so we may assist you.
  • Neighborhood
    French Quarter
  • Cross street
    Gravier Street
  • Parking details
    Valet parking available at NOPSI Hotel. $8 for up to two hours for guests dining at Public Service Restaurant; subject to NOPSI Hotel valet pricing after two hours. <br /><br />Paid parking lots available nearby <br /><br />Street parking
  • Public transit
    Streetcar stop 3 blocks away
  • Additional
    Banquet, Bar/Lounge, Beer, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

Experiences

  • Jazz Brunch at Public Service Restaurant

    Multiple dates available
    Indulge in the NOPSI Hotel's jazz-infused brunch, Saturdays and Sundays from 10 am to 2 pm. Nestled in the heart of New Orleans, the historic Public Service restaurant invites you to savor the charm of the 1920s in a setting that once housed the iconic New Orleans Public Service Inc. utility company. Immerse yourself in the soulful rhythms of traditional jazz creating an atmosphere reminiscent of the city's vibrant musical heritage. As you relish the melodies, feast your senses on a delectable brunch spread featuring classic New Orleans favorites. Our carefully curated menu pays homage to the rich culinary tapestry of the Big Easy, where the spirit of New Orleans comes alive in every tune and every taste.
    Jazz Brunch at Public Service Restaurant Photo

Offers

  • Wine Down Wednesdays at Public Service

    Multiple dates available
    Wed - 5:00 PM - 9:30 PM
    Dive into New Orleans' vibrant nightlife at the NOPSI Hotel's Public Service restaurant and bar for Wine-Down Wednesdays! Join us for a soulful soirée filled with rhythm and half-price wine specials. Local musician Matt Lemmler and his trio play a captivating blend of original songs, New Orleans standards, jazz melodies, and spirited covers. Whether you're sipping a drink at the bar or all-in for dinner in the restaurant, you'll get a taste of New Orleans' authentic charm. Revel in the elegance of NOPSI Hotel and let the lively atmosphere carry you away. Come for a drink, stay for a meal, or simply soak in the lively tunes; Wine-Down Wednesday at Public Service is your passport to a joyous night in the heart of NOLA! No purchase required.
    Wine Down Wednesdays at Public Service Photo

What 539 people are saying

Public Service reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.6
3.6 based on recent ratings
  • 3.5Food
  • 3.5Service
  • 3.8Ambience
  • 3.3Value

NoiseModerate

Loved For

  • New Orleans / Louisiana

    Innovative

  • New Orleans / Louisiana

    Lively

  • New Orleans

    Innovative

  • New Orleans

    Lively

Review summary

AI-generated from verified diner reviews
Public Service offers "delicious food" in a "beautiful" setting. Patrons praise its "innovative dishes and warm atmosphere" alongside a "genuinely pleasing" dining experience. Despite some service inconsistencies, customers appreciate "great" live music and a "decent selection of wines." The restaurant's convenient location is highlighted for its accessibility, especially for events.
539 Reviews
  1. ANGELA

    Baton Rouge1 review

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 5
    Overall my stay was amazing. We just waited longer for our food than anticipated and we saw others getting their food before us that were seated after us. However we will still return to your hotel bec it was a great experience

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  2. LaShawnda VIP

    Fort Lauderdale30 reviews

    3.0

    Dined 4 days ago

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 3
    We booked this restaurant for Easter jazz brunch. We were greeted immediately, given an excellent table and our service was prompt, responsive and friendly throughout our experience. The restaurant itself is beautiful, romantic date setting. The main dishes on the brunch menu however were bla . The food was mediocre. Just not what we expected. The pancakes did have a tasty vanilla flavor and the cappuccino was balanced and bold. The menu deserves some jazzing up- especially on Easter.

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  3. Amanda

    San Antonio5 reviews

    1.0

    Dined 4 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    We ordered a pastry board that was listed on the brunch menu to find that several of the pastries had mold on them. The manager apologized and later the executive chef called and left me a voicemail but it was still shocking. I feel sick thinking about it as I ate a muffin before realizing several items had mold on them.

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  4. Faith

    Las Vegas2 reviews

    3.0

    Dined on March 29, 2025

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4
    Promptly free and seated. Met the waitress. Downhill from there. I had a glass of wine. My favorite, however the glass smelled so I couldn’t drink the portion I was given. I don’t think the bartender actually knew how to make a margarita either. I’ve had my fair share and it was by far the worst. Food was wonderful. Crab cakes and 2 dinners of the shrimp and grits. It was delicious. Other than the portion of the serving, which was enough to feed a small army, I had no complaints. For the cost, I expected so much more.

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  5. Tim VIP

    Amarillo15 reviews

    3.0

    Dined on March 7, 2025

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 4
    Had a group of 6 eat on a Thursday night with a reservation at 6:45. The fact that we were the only table in the restaurant all evening tells the story. People are not eating here unless they are staying at the attached hotel. It is a beautiful place... but the food was bland, some hot foods were served cold... cold enough to have come directly from a refrigerator. The young men serving really didn't know how to keep drinks filled or ask us if we need anything, etc., they disappeared unless we flagged them down. It still took 2 hours to complete our meal when we were the only ones there. Right as we were leaving, a couple sat at the bar. Maybe that really is what it would be good for. We spent $260 for 6 people with no alcohol, including 2 sandwiches, a salad, and 3 entrees. No go from this foodie.

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  6. Matt

    New Orleans2 reviews

    5.0

    Dined on March 6, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Service, food, and drinks were all so great! Also they had a live band that was incredible. Great place!

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  7. OpenTable Diner

    New Orleans2 reviews

    3.0

    Dined on March 2, 2025

    1. Overall 3
    2. Food 2
    3. Service 1
    4. Ambience 2
    Service was awful. One of the people at our table didn’t get the drink he ordered or the food and the waitress never even apologized. Was very slow too. Music was entirely too loud. Food was cold.

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  8. Gina

    New Orleans31 reviews

    2.0

    Dined on February 28, 2025

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 4
    I had heard great things about public service & was looking forward to a nice lunch. We had reservations for 12:15 & everthing that that we tried to order was unavailable. It is Mardi Gras season in NOLA & the restaurant business is very busy this time of year how does a restaurant run out of food!?

    1 person found this helpful

  9. Sivan

    Toronto3 reviews

    5.0

    Dined on February 14, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent food and service. Thank you! Adding more

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  10. Philip VIP

    Chicago34 reviews

    5.0

    Dined on January 21, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We stayed at Nopsi Hotel during the snow storm. Everyone at public service bar and restaurant were just so hospitable and kind. There were very few places to eat within downtown New Orleans and they were amazing in providing food for so many people. We really appreciate their work.

    Is this helpful?

FAQs

Public Service offers takeout which you can order by calling the restaurant at (504) 962-6527.

Public Service is rated 3.6 stars by 539 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. United States
  3. New Orleans / Louisiana
  4. New Orleans
  5. French Quarter

Make a reservation


Booked 3 times today
Experiences are available.
Google Map for Public Service

Public Service, 311 Baronne Street, New Orleans, LA 70112

Dining areas

Additional information

  • Cross street
    Gravier Street
  • Neighborhood
    French Quarter
  • Hours of operation
    Daily 6:30 am–10:00 pm
  • Price
    $30 and under
  • Cuisines
    American, Farm-to-table, Seafood
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Valet parking available at NOPSI Hotel. $8 for up to two hours for guests dining at Public Service Restaurant; subject to NOPSI Hotel valet pricing after two hours. <br /><br />Paid parking lots available nearby <br /><br />Street parking
  • Public transit
    Streetcar stop 3 blocks away
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
  • Catering
    Public Service Restaurant and NOPSI Hotel can cater any event, big or small. Please contact our Director of Sales Nicole Maxwell at nmaxwell@nopsihotel.com so we may assist you.
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