Puesto Concord Veranda

Review summary

1. D

   Dylan VIP

   New York City25 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Monday night meal - love the new menu items
   

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2. K

   Kristi VIP

   Las Vegas1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Puesto is always perfect — just like their margs. #cheers
   

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3. K

   Kimberly VIP

   Seattle11 reviews

   1.0

   Dined on March 31, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Sadly, not a great experience. The food was ok, but the service was terrible. We had to wait to order, wait for food delivery, then wait forever for our check. Plus our waitress didn't even agnowledge the delays and literally tossed our bill on our table as she walked by without saying anything. Will not be going back.
   

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4. S

   Sarah

   New York City1 review

   5.0

   Dined on March 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place was absolutely wonderful! We went like two weeks ago and I'm still thinking about the lobster tacos. Five stars!
   

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5. OT

   OpenTable Diner

   Central Coast1 review

   2.0

   Dined on March 17, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Seemed short staffed. Took forever to get service. sat us outside. Heaters broken. Food is mediocre. Very expensive.
   

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6. M

   Michael VIP

   San Francisco20 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience sitting outside -- the heater was very effective! Great service! Enjoyed the guacamole, margaritas, Cerveza Negra, birria and tacos.
   

   Puesto Concord VerandaResponded on March 27, 2025

   Thank you for the positive review, Michael! We’re so happy to hear you enjoyed everything. We can’t wait to have you back! -Leo J.
   

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7. H

   Heather

   San Francisco4 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, superb cuisine, fun ambiance. But the best was the amazing service.
   

   Puesto Concord VerandaResponded on March 27, 2025

   Thank you, Heather! It’s great to know that you had a fantastic time. We look forward to hosting you again! -Leo J.
   

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8. D

   Doreen VIP

   Orange County5 reviews

   4.0

   Dined on February 27, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Wasn’t crowded at 7:30 pm Wednesday. We were seated right away and our initial waiter was attentive and brought our drinks and appetizers out quickly. He then disappeared and after 20 min, I had to call another wait staff over to take our orders (2 of them were standing near kitchen and not paying attention). We assume our original waiter went off shift…as we didn’t see him again. The waitress did okay, but I expected more attentive service since the restaurant was practically empty. Food was tasty and drinks were good. Atmosphere/decor was nice.
   

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9. L

   Lilah

   San Francisco1 review

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food, great service, and the atmosphere is lively, but not so noisy you can’t hear each other. Loved it.
   

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10. D

    DeAndria

    San Francisco1 review

    2.0

    Dined on February 15, 2025

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 5

    For the price the food is not great. I’m not opposed to paying a high price for great food but this did not meet expectation. The atmosphere is beautiful with spacious seating. The drinks are very light and our staff seemed confused. We ordered things we never received. We had to remind to waiter twice to bring things we ordered. There was three other things they never bought us we just got tired of reminding them. In my experience, it was not worth it.
    

    Puesto Concord VerandaResponded on February 17, 2025

    Thanks for the feedback, DeAndria. We're sorry to hear that your experience at Puesto didn't meet your expectations. We strive to provide a great dining experience, and it's clear we missed the mark during your visit. We appreciate your comments about our food, and service, and we have already used them as a training tool for our team as we continue to develop. We hope to have the opportunity to serve you again in the future and provide a better experience. To this end, I hope you would accept an invitation to set up a reservation with me at your convenience so that the leadership team here at Puesto can ensure a full remedy of your previous visit. I look forward to hearing from you soon. Best wishes, Robert Spencer
    

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