Punch Bowl

Punch Bowl reviews from people who’ve dined at this restaurant. Based on recent rating.

1. J

   Jean

   Greater Boston1 review

   4.0

   Dined on May 13, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The Punch Bowl has a quiet ambiance with lovely staff. It was a nice place to have dinner with friends.
   

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2. J

   Jennifer VIP

   Philadelphia7 reviews

   2.0

   Dined on May 10, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   Restaurant on the first floor of the Hilton Gardens. A somewhat random location. Service was slow and inattentive. Drinks were fair at best. My drink was horrible - very artificial tasting. Limited menu. We ended up getting pizza and sandwiches which were good enough. We will not be going back.
   

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3. M

   Mary Jane

   Greater Boston14 reviews

   3.0

   Dined on April 5, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   The service and ambience were nice. The food was not outstanding. The entrees did not seem fresh.
   

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4. K

   Kathryn VIP

   Greater Boston19 reviews

   2.0

   Dined on March 22, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Attractive design. But the food was very uneven. Mezze starter had a hunch of salt poured on top of very salty things, so salt was overwhelming. Roasted chicken was really good! Desserts - creme brullee was solid, but sundae was just a bowl of whipped cream with tiny drizzle of chocolate sauce and dollop of ice cream (seems like a hard dessert to not be able to do). Service was rough - waitress was inexperienced I assume, not rude. Tried ordering a three different beers from the menu, and after each one she would say "we don't have that one" like we should have known. We had to flag her down to order, though place was pretty empty. Seems like with a few easy changes this could be much better.
   

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5. R

   Rebecca VIP

   New York City8 reviews

   3.0

   Dined on January 18, 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   I was a bit disappointed, had been previously and had a great time, but this time the food was meh, service slow and immaculate, ambiance too bright and loud..
   

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6. T

   Todd

   Greater Boston3 reviews

   5.0

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   I'm always surprised that Punch Bowl isn't more crowded. The food is excellent, the ambience is lovely, and it's quiet. The service is less than top notch, but always friendly. I definitely recommend it.
   

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7. M

   Michaela

   Orlando5 reviews

   4.0

   Dined on November 27, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Delicious salad, dessert, and wine in a relaxed, low key space. Very pleasant waitress. Walking distance from work. I’m happy!
   

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8. T

   Thomas VIP

   Greater Boston37 reviews

   3.0

   Dined on November 20, 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   Wait staff mostly MIA. Like most restaurants, inconsistency is their hobgobblin
   

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9. K

   Karen VIP

   Greater Boston58 reviews

   5.0

   Dined on September 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for excellent food and quiet conversation. The menu is interesting enough to have fun things to try, and also has the basics to meet all the cravings of a visitor or local looking for classic New England fare. The cocktails have been well- made and creative, over several visits, as well. (My Beantown Margarita recently was fantastic!) Service is attentive but not intrusive or hurried. Highly recommend this place, especially for a quieter gathering.
   

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10. J

    Jessica

    Greater Boston1 review

    1.0

    Dined on September 18, 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2

    We booked a business breakfast with the restaurant over a month in advance. I contacted the restaurant more than 4 times before the event to modify the reservation either online or over the phone. Every time I spoke to them on the phone or changed the reservation, I received an email confirmation of my reservation. The day of our business breakfast, they said they had NO KNOWLEDGE OF THE EVENT!!!! Unacceptable and unbelievable- how is that possible?!? I spoke to several different people and they were all able to pull up the reservation. The restaurant made our business look unprofessional and they made us late. There is nothing else I could have done to secure/confirm our reservation. I tried calling the day of the event over 5 times and no one picked up.... I have NEVER HAD SUCH AN UNRELIABLE EXPERIENCE!!! They didn't even comp us a meal or anything to make up for it. I'm appalled. SUCH TERRIBLE CUSTOMER SERVICE.
    

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