Punch Room London

Punch Room London reviews from people who’ve dined at this restaurant. Based on recent rating.

1. V

   Vicky

   London10 reviews

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous cocktails, friendly but professional service with knowledgeable mixologists, sophisticated but comfortable venue, definitely recommend.
   

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2. Y

   Yishan

   London1 review

   5.0

   Dined on March 13, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Love the room. Fantastic service and so friendly staffs.
   

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3. C

   Craig

   London3 reviews

   3.0

   Dined on February 5, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 2

   This feels like it could be great but misses the mark. The starter snacks were bland, needed seasoning. The pie was fine but not rich. The mash and greens were cold. The dessert lacked punch. Everything was there but missed in execution. Also the pounding bass from the overly loud music downstairs through the floor was strange for 7pm on a Wednesday.
   

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4. s

   shaun

   Surrey53 reviews

   4.0

   Dined on January 25, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Great venue if you're looking for that secluded gentleman's club vibe (but without the extortionate membership fees and snobbery). Excellent knowledge and service from the waiter Alkee (apologies if that's spelt incorrectly). Nice variety of new punch cocktails to try. Had a wonderful evening.
   

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5. N

   Nick

   Edinburgh1 review

   5.0

   Dined on January 9, 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Great drinks/cocktail menu, lovely setting and decor, terrific vibe and excellent service
   

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6. D

   Dritan

   London1 review

   5.0

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were hreeted and escorted at the punch room by a receptionist and again greeted at the punch room by a female bartender, she was very polite and made sure we felt good. She suggested us some cocktails and also prepared them, and they were delicious. Overall a very pleasant and enjoyable experience. Ambiance 9 Drinks. 11 Service. 20 Girl at the bar who prepared the cocktails and served us. 100
   

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7. J

   Jessica

   Salt Lake City8 reviews

   1.0

   Dined on September 26, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Very disappointing experience. We arrived slightly early for our booking and discovered a private event was going on in the bar and we were told we couldn’t come in. Assuming it must be finishing before our booking (30 mins later) I asked if we could be accommodated before that for a drink elsewhere. Staff shrugged their shoulders and said they didn’t know. After asking at the front desk and trying to find something we were eventually able to sit in the restaurant bar where you wait to be seated. We were promised the first round of drinks free but when we came to pay they claimed to know nothing about this. In the restaurant bar it took over 20 mins to get a menu, bar snacks we ordered had to be chased and took over 45 mins to arrive. Also note - I booked a week in advance and I confirmed my booking the day before we came. Nobody tried to call me from the bar to let me know they could not honour our booking. Having travelled over an hour to the location this was extremely disappointing. Having eaten at the restaurant numerous times and recommended the hotel and restaurant to visitors to London I don’t think I will ever go back after this disappointing experience.
   

   Punch Room LondonResponded on October 28, 2024

   Dear Jessica, Thank you for taking the time to share your experience. We sincerely apologise for the disappointing visit and the service issues you encountered; this is certainly not the standard we strive to deliver, nor is it the level of service we are known for. We understand how frustrating it must have been to arrive expecting a seamless evening, only to face delays and miscommunication. Your comments have been shared with our team to ensure we address these lapses and improve our guest experience. Please know that we would love the opportunity to welcome you back, so you can enjoy the exceptional service and ambiance that we are proud to offer. At your convenience, could you kindly reach out to us, as we would be grateful for the chance to make things right. Warm regards, Punch Room
   

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8. C

   Cindy VIP

   New York City6 reviews

   5.0

   Dined on September 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Creative and fabulous drinks with top notch service from the friendly bartenders! The fireplace in the main room was also very cozy.
   

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9. OT

   OpenTable Diner VIP

   Los Angeles4 reviews

   5.0

   Dined on April 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent cocktails Excellent service Excellent atmosphere
   

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