PYRO

PYRO reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. n

   nicholas

   Edmonton11 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food we ordered were excellent. Very delicious but a little pricey.
   

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2. C

   Cody

   Edmonton1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the happy hour. Seems to always be quiet during the early hours too. Food and drink always great. Fries are 2nd to none.
   

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3. C

   Christian

   Edmonton1 review

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Not that great. Food has a small portion not very tasty and also service is not that great. Gave us the wrong order and they charged us good thing my wife saw it on the receipt. I don't think we will come back again. Thanks
   

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4. c

   colleen

   Edmonton1 review

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   The atmosphere is great The food was not ok for the price. not very flavourful had the beet salad with steak skewer the skewer was ice cold and I asked for med well The salad was ok Wine was good Service good
   

   PYROResponded 4 days ago

   Thank you for your feedback Colleen. We're glad to hear you enjoyed the atmosphere, wine and service. We're sorry the food didn't meet your expectations, especially the temperature and flavor of the beef skewer. Your comments have been shared with our kitchen team to help us improve. If you would like to reach out to me at saelliott@live.ca, I can ensure your next meal with us will meet expectations. Warm regards, Sarah
   

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5. C

   Christine

   Edmonton2 reviews

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Great drinks. We both had steaks that were done perfect .Beautiful dining area. Can’t wait to go back
   

   PYROResponded 6 days ago

   Thank you so much for the wonderful review, Christine! We're thrilled to hear you enjoyed the food, drinks and especially the steaks. It's great to know you loved the dining area as well. We can't wait to welcome you back for another great experience soon! Warm regards, Sarah
   

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6. N

   Nicole

   Edmonton5 reviews

   5.0

   Dined on April 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was lovely, and the food was delicious. The bartender can make one mean margarita would definitely recommend the passionfruit margarita!
   

   PYROResponded 6 days ago

   Nicole, thank you so much for the review! We're thrilled to hear you enjoyed the food and had a great experience with our team. Our bartender will be especially happy to know that you loved the passionfruit margarita!! We can't wait to welcome you back soon again. Warm regards, Sarah
   

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7. G

   Gerald

   Edmonton1 review

   3.0

   Dined on April 21, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Ambience was less than we expected. Very pub like. We ordered the prime rib, which was very average and over cooked to medium well. $65 for a $14 bottle of wine. The only item that was hot, was the mashed potatoes. Can get this better at other restaurants nearby.
   

   PYROResponded 6 days ago

   Thank you for taking the time to share your feedback, Gerald. We're sorry to hear that your experience did not meet your expectations. We truly value all comments, as they help us to improve. Your concerns regarding the ambience, food quality, and wine pricing have been shared with our team for review. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience. My email is saelliott@loca.ca if you would like to chat further. Regards, Sarah
   

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8. R

   Ralph G.

   Edmonton4 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We have been multiple times for happy hour. This only our second time staying dinner; both were prime rib specials. Price wise it was on average with other places around town. We have yet to order off the full menu. I am starting feel like Norm in TV comedy Cheers. Staff recognize us and great us like old friends. One day, while shopping at L’OCA with granddaughter, one of the staff recognized me outside of Pyro. We stopped and chatted. Pyro is well staffed with everyone seeming to want to help. Started off sharing two plates; Commander’s Shrimp and Mangkok Dumplings. Prawns were off the chart with the strong garlic and spices. Dumplings; not too many places use shiitake mushrooms and truffle flavour. Everyone raved about the flavour. The prime rib was perfectly done to medium rare. Not tough at all. Had to order a wee bit more au jus. Needed some for the Yorkshire. Potatoes and roasted vegetables were as good as expected. Slight caramelization of the veggies stepped up the flavour. Fun touch was being able to choose our own weapon. Manager came around with a box of steak knives of differing sizes and weight. Didn’t have dessert but I have watched them come out of the L’OCA bakery. They looked amazing. Just a fun evening.
   

   PYROResponded on April 26, 2025

   Thank you so much Ralph, for your kind words and for being such a loyal guest to L'OCA! We love hearing that our team makes you feel right at home- that's the exact atmosphere we aim for! We're thrilled you enjoyed the prawns, dumplings and prime rib dinner and we hope next time you save some room for dessert. We truly appreciate your support and can't wait to welcome you back again soon. Warm regards, Sarah
   

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9. C

   Charlotte

   Edmonton7 reviews

   3.0

   Dined on April 18, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Heard good things about Pyro, but was very disappointed in our meal. We had the Easter special and were not happy. The prime rib was delicious but cold mashed potatoes c old and I am not sure what the veggies were There was no au jus for the Yorkshire. The desserts however were delicious. Our server was lovely and attentive.
   

   PYROResponded on April 26, 2025

   Thank you Charlotte, for sharing your feedback. We're glad to hear you enjoyed the prime rib, desserts and the service provided by your server. We're sorry to hear that the mashed potatoes weren't served hot and the au jus was lacking. That is not the experience we aim to provide out guests. We truly appreciate you bringing this to our attention and we will use your comments to improve. We hope to have the opportunity to serve you again and deliver a perfect meal. Warm regards, Sarah
   

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10. OT

    OpenTable Diner

    Edmonton1 review

    1.0

    Dined on April 18, 2025

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 2

    When first seating, the floor around the table had crayons on the floor. this was clean up shortly after it was pointed out to staff. When the order was delivered, it was cooked improperly. Meat well and medium was requested. the food was medium rare. There was no au jus either. One was taken back and brought out well done and with a large quantity of au jus in the plate not in a side bowl. The garlic potatoes did not seem to have any garlic. The Manager did compliment the complete dinner afterward.
    

    PYROResponded on April 26, 2025

    Thank you for taking the time to share your experience. We're sorry to hear that your visit didn't meet expectations, from the initial cleanliness to the issues with your meal. This is not the standard we strive for and we appreciate you bringing thus to our attention so we can address it with our team. We're glad our manager was able to offer some acknowledgement and we truly hope we have the opportunity to provide you with the excellent experience you deserve. Regards, Sarah
    

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