Quality Italian - New York

Quality Italian - New York reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Andrea

   West Palm Beach7 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love this place. It’s a must every time we visit New York. The Chicken parm pizza is another level.
   

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2. R

   Robert

   Washington DC1 review

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Several of the entrees were uneatable and one was sent back. The noise level was intolerable. It was impossible to talk. The decor is very shabby and dirty looking and needs upgrading. We will never go back. Avoid at all cost. Absolutely none of the good qualities listed on subsequent pages of this review apply to this restaurant. NYC has many nice restaurants but this isn’t one of them
   

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3. E

   Esther

   San Francisco2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food was absolutely delicious. Efficient service and staff.
   

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4. Z

   Zach

   Charleston1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing! So glad me and my wife went here. The food was fantastic and the service was amazing. Loved it would go back every time I visit NY.
   

   Quality Italian - New YorkResponded 3 days ago

   Hello Zach, Thank you so much for your review. We are glad that our dishes and service made such an amazing experience for you. We will share your words with our staff. We look forward to welcoming you back soon!
   

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5. r

   robert VIP

   New York City33 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always a good meal. Even the salads are made well.
   

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6. S

   Susan VIP

   New York City24 reviews

   5.0

   Dined on April 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal. Surprised it was as empty as it was, but thoroughly enjoyed our celebration lunch.
   

   Quality Italian - New YorkResponded 7 days ago

   Hello Susan, Thank you for celebrating with us! We're glad you enjoyed the meal and appreciated the quiet atmosphere. Hope to see you again soon!
   

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7. n

   nicholas

   Orange County3 reviews

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food great service. One kiss which had no real affect was they did the truffle butter spin behind us. This would have been great in front of table. But this is coming from someone in restaurants for 16 years. No one else in my party noticed.
   

   Quality Italian - New YorkResponded 7 days ago

   Hello Nicholas, Thank you so much for your generous words about our food and service; we genuinely appreciate your support! We're also grateful for your thoughtful feedback on the presentation of the truffle butter. Your insights are incredibly valuable to us, and we will definitely take them into account as we look to improve our tableside presentations in the future. We hope to welcome you back again soon!
   

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8. A

   Andrew VIP

   Des Moines5 reviews

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding Italian Restaurant. Service, food and cocktails were all outstanding!
   

   Quality Italian - New YorkResponded 7 days ago

   Hello Andrew, Thank you so much for the wonderful review! We're thrilled you enjoyed the service, food, and cocktails. We look forward to welcoming you back soon!
   

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9. A

   Amber N. VIP

   New York City40 reviews

   4.0

   Dined on April 27, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Overall, I'm a big fan of the Quality family of restaurants. Italian had been on my list for a while, but I hadn't yet had an opportunity or reason to get there until now. It met my expectations with one unpleasant surprise/disappointment. We had a small group for a birthday celebration. Service was friendly and overall fine. The cocktail menu/bar felt limited, but the menu margarita was decent. We enjoyed our meals. Chicken parm was good, but definitely not the best I've had in the city (or at all), so I'll probably choose something else next time, now that I've had it. The presentation of it is a nice touch with all the accompaniments on the bottom of the pizza stand (arugula salad, hot honey, and more). Corn creme brulee= always a hit, but maybe not as good as Quality Meats. Bread=definitely just as delicious. The prosciutto was great. Spinach overcooked and mediocre at best, which was disappointing because it's one of only two veggie options and I don't eat brussels sprouts (although others enjoyed them). The sticky toffee pudding was phenomenal, as always, but seemed even better than Quality Meats. The most disappointing part of the experience was the birthday celebration. We ordered five desserts and received what I thought was a birthday dessert that we did NOT order. It was a nice surprise and opportunity to try something else on the menu. What was not nice was that it ended up on our bill. We all tried it with mixed reviews (personally, I didn't like it), but I was super sour on the experience after realizing I felt scammed into paying for an extra dessert we didn't order. They could've easily put a candle and happy birthday chocolate on one of the five desserts we'd already ordered and actually wanted. It just seemed rude for a place that is so overpriced already (it's really good, but $90 for chicken parm is a bit wild) and making plenty of cash at every table to feel the need to squeeze an extra $12 onto our bill. Just rubbed me the wrong way.
   

   Quality Italian - New YorkResponded 6 days ago

   Hello Amber, Thank you for your valuable feedback. We are delighted to hear that you enjoyed many aspects of your visit! Please accept our sincere apologies for the mix-up with the birthday dessert. We completely understand how that could be frustrating. Your concerns are important to us, and we appreciate you highlighting this issue. A member of our team will reach out to you shortly to ensure we address your experience appropriately.
   

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10. R

    Rosanne VIP

    New York City36 reviews

    5.0

    Dined on April 27, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Good location for after the theatre. Excellent service and delicious pasta.
    

    Quality Italian - New YorkResponded on April 28, 2025

    Hi Rosanne, thank you for your wonderful review! We're delighted you enjoyed the Paccheri Amatriciana, the Mafaldine, and the service. We're glad our location was convenient after the theatre. We hope to see you again soon!
    

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