Quince Lakehouse

Review summary

1. J

   Juan

   Houston

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   For a New Year's Eve dinner, the food and atmosphere were very bad, very expensive for what they served.
   

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2. Y

   Youna

   Las Vegas

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   BAIT & SWITCH! BEWARE & AVOID! Especially for important occasions. We booked a reservation for Waterside dining, but when we arrived, we were told there were no waterside tables were available. The waterside dining area was only about 1/4 full. Then we found out they were suddenly not serving their full menu, instead they were serving a very limited menu with less than 5 entree options. None of this was stated when booking our reservation on an important night. The GM, Chris, was very rude and did not offer any concessions, in fact he was combative. He has only been the GM for about 3 months which explains the lack or professionalism and reliability as we have been here before with great experiences. We will not be returning. My recommendation: enjoy the water views from Mozart’s next door, then enjoy better service, food, atmosphere, and prices at Salt Traders about 10 minutes away.
   

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3. R

   Reyna

   Austin

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The tuna tacos were amazing! Ordered 2 orders of them! The environment was good vibes with a DJ and being by the lakeside!
   

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4. S

   Sam

   Austin

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Favorite brunch spot in Austin. Good vibes, tasty food and great staff.
   

   Quince LakehouseResponded 3 days ago

   Thank you for your kind review, Sam! We're thrilled to be your favorite brunch spot in Austin. We appreciate your support and can't wait to welcome you back for more good vibes and tasty food!
   

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5. S

   Shannon

   Austin

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ozzy was outstanding. We had a blast. Such a great experience all around. The food was exceptional.
   

   Quince LakehouseResponded 3 days ago

   Thank you for the wonderful review, Shannon! We're so glad you had a great experience, and we'll be sure to pass along your kind words to Ozzy. We hope to see you again soon for more exceptional food and service!
   

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6. A

   Adam

   Austin

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server was proactive, attentive without being overly so, and the view was very enjoyable. Got slightly loud when the doors to the exterior came down, but nothing unusual for a Saturday night. Busy without being too crowded. Staff was pleasant from start to finish.
   

   Quince LakehouseResponded 2 days ago

   Hi Adam! Thank you for sharing your experience with us! We're so glad to hear that Semih provided excellent service and that you enjoyed the view. We appreciate your understanding about the noise levels and are happy it didn’t take away from your experience. We look forward to welcoming you back soon for another great time!
   

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7. M

   Melissa

   VIP

   Seattle

   3 reviews

   1.0

   3 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The service was poor. The menu items did not arrive as described. The ambiance was loud. Very poor experience
   

   Quince LakehouseResponded 3 days ago

   Thank you for your feedback, Melissa. We're sorry to hear that your experience did not meet expectations. We'd like to learn more and address your concerns. Could we reach out to you directly to gather additional details? Your feedback is important to us, and we'd appreciate the opportunity to improve.
   

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8. M

   Mary Anne

   Austin

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Beautiful, lakeside dining with wonderful views, ambience, craft cocktails and delicious seafood-focused fare. Cashmere shawls provided in colder weather! Patient waitstaff who allowed us to take all the time we needed to catch-up after 10 years. 😉Holiday lights 🎄🌟☃️boat parade a plus!
   

   Quince LakehouseResponded 4 days ago

   Hi Mary Anne, Thank you for the wonderful 4-star review! We're so glad you enjoyed the beautiful lakeside setting, craft cocktails, and seafood-focused dishes. It’s great to hear that our waitstaff was patient and attentive, allowing you to catch up after 10 years! We're also thrilled that the holiday lights and boat parade added to your experience. We hope to see you again soon and provide another memorable dining experience.
   

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9. C

   Courtney

   Austin

   3 reviews

   3.0

   3 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   Food was really not great - even my 7 year old couldn’t eat his kids cheeseburger (like how do you mess that up??) but the view is lovely.
   

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10. S

    Stephanie

    VIP

    Greater Boston

    7 reviews

    4.0

    7 reviews

    Dined 7 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5

    A fun lunch with family in from out of town! Good food, good service.
    

    Quince LakehouseResponded 4 days ago

    Thank you for dining with us, Stephanie! We're glad you and your family had a fun lunch and enjoyed the food and service. We hope to see you again soon for another great experience!
    

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