Quiora

Review summary

1. S

   Susanne

   Vancouver

   17 reviews

   2.0

   17 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Not the level of service we usually expect when eating at the Ritz hotel. Won’t go back.
   

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2. C

   Christopher

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best experience for my Romantic plan. They helped above and beyond.
   

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3. E

   Emmanuel

   San Francisco

   1 review

   5.0

   1 review

   Dined on January 8, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   We came to watch the sunset and we heard they had great food. We were not disappointed, pricey but the food was really really good. If you’re ok with paying the money it’s worth it. Short rib was good and the oxtail pasta was crazy good. Cock tails are solid as well. Wines by the glass are geographically limited but the Tyler Chardonnay and the Chianti were very very tasty. Staff was very nice are server was always there when we needed something. We are thinking of heading back for another sunset with a bigger party before we leave the island. I was thrown off by the grilled Cesar salad. Never had a salad that was grilled before. It was a strange experience and the butt of the salad was still on so I’m not sure if they clean it well. None the less we still ate most of it as we were hungry haha but would probably not order it again
   

   QuioraResponded on January 8, 2025

   Aloha Emmanuel, Your kind words have brought smiles to our faces! We're delighted that you enjoyed our food and service.
   

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4. T

   Ty

   VIP

   Hawaii

   52 reviews

   3.0

   52 reviews

   Dined on January 6, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Numerous railside tables available. Maitre d’ would not sit us at one because we were Open Table reservation diners. Had to argue to finally get seating that was clearly available. Not a great way to start an evening!
   

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5. R

   Reygie

   Las Vegas

   2 reviews

   4.0

   2 reviews

   Dined on January 4, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Read lots of bad reviews but our experience were great. We were taken cared of right away, food was great, view was amazing, and service were excellent.
   

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   QuioraResponded on January 7, 2025

   Aloha Reygie, We can't thank you enough for your generous review! Your kind words inspire us to continue providing exceptional dining experiences.
   

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6. D

   Dr James M

   VIP

   Washington DC

   3 reviews

   5.0

   3 reviews

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We stayed a week and enjoyed the restaurant tremendously. Thank you.
   

   QuioraResponded on January 7, 2025

   Aloha Dr James, Thank you for taking the time to share your experience with us! Your feedback motivates us to keep delivering exceptional service.
   

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7. OT

   OpenTable Diner

   Hawaii

   1 review

   3.0

   1 review

   Dined on January 2, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Seemed to attended mostly by families with kids staying at the Ritz. They did have a kids menu which was appreciated. The rest of the menu was Ala cart. Food was good, fresh, tasty. Wait staff attentive. Open air seating with additional space inside for bad weather option. Walk past the pool area, not noticeable from dining, but you head kids playing. I’d term this as resort dining we were the only Kamaaina there. It cost us $100 per person. Nice view.
   

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8. J

   Jaime

   VIP

   Toronto

   2 reviews

   2.0

   2 reviews

   Dined on January 1, 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   The staff did their best however for a set menu, here were the issues: - out of the 5 choices for main, they didn’t have one. As a set menu for a holiday special, no mains should be out. - I ordered the duck as a secondary choice and it arrived not even warm which was difficult to ingest since there was a lot of fat (which is expected for duck). - my partner ordered the veal chop and it was completely raw in the middle. The staff apologized and did not charge us for my meal however the set menu (in addition to the notes above), were below par for a restaurant in the Ritz.
   

   QuioraResponded on January 2, 2025

   Mahalo Jamie for your feedback and for bringing these concerns to our attention. We deeply apologize for the challenges you experienced with the set menu, including the unavailability of the scallops and preparation issues with your dishes. This is not the standard we strive for, and we appreciate your understanding as our team worked to address the situation. Your comments have been shared with our culinary team to ensure improvements moving forward. We hope that you continue to have a happy new year in 2025!
   

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9. C

   Chris

   Philadelphia

   1 review

   5.0

   1 review

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great view. Great staff. Great food. Great drinks
   

   QuioraResponded on January 2, 2025

   Aloha Chris, Thank you for leaving such a positive review! Your satisfaction is our ultimate goal, and we're thrilled we could exceed your expectations.
   

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10. M

    Mariusz

    Hawaii

    2 reviews

    1.0

    2 reviews

    Dined on December 31, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Tragedia obsługa zakręcona z winem z jedzeniem. Przystawki podane po daniu Głównym .Menadzer nieobecny
    

    QuioraResponded on January 2, 2025

    Thank you for sharing your feedback with us. We sincerely apologize for the service issues you experienced, including the timing of your dishes and the lack of managerial presence during your visit. This is not the level of service we aim to provide, and we deeply regret that we fell short.
    

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