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Rainforest Cafe- Niagara Falls, Niagara Falls, ON

Rainforest Cafe- Niagara Falls

3.1
3.1
197 Reviews
CAN$31 to CAN$50
American

Make a reservation

2 people
7:00 PM
Booked 31 times today
  • Kid-friendly
  • Lively
  • Good for special occasions
The Rainforest Cafe located in Niagara Falls Ontario Canada, opened in May 2001 and offers a diverse menu that will please all members of your family or group. The combination of great food and a one of a kind décor featuring animatronic animals, indoor thunderstorm, sounds of the jungle and more all add to this unique dining experience.

Located on the Falls Avenue Entertainment Complex the Rainforest Cafe keeps you connected to the best that Niagara Falls has to offer including: 4-Diamond fallsview accommodations, the 3 acre Fallsview Indoor Waterpark, the only Hershey Store of its kind and Casino Niagara! Other dining options are also available including Hard Rock Cafe, Perkins, Fallsview Restaurant and the Fallsview Rainbow Room Restaurant. All of this is available to guests with the added bonus of being directly across from the Falls.

Additional information

  • Dining style
    Casual Dining
  • Price
    CAN$31 to CAN$50
  • Cuisines
    American
  • Hours of operation
    Mon–Thu 12:00 pm–9:00 pm Fri 12:00 pm–10:00 pm Sat 11:00 am–11:00 pm Sun 11:00 am–9:00 pm
  • Phone number
    (905) 374-5210
  • Payment options
    AMEX, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive chef
    Pawan Lulla
  • Neighborhood
    Niagara Falls
  • Parking details
    Public Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Vegan, View, Wheelchair Access, Wine

What 197 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.1
3.1 based on recent ratings
  • 2.9Food
  • 3.4Service
  • 3.9Ambience
  • 2.4Value

NoiseModerate

Loved For

  • Toronto / Ontario

    Kid-friendly

  • Niagara

    Kid-friendly

Review summary

AI-generated from verified diner reviews
Rainforest Cafe in Niagara Falls offers a lively, jungle-themed atmosphere that's perfect for families. Kids enjoy the animatronics and aquariums, while adults appreciate the "great service" from attentive staff. Though prices are high and food quality varies, the unique experience and decor make it a memorable visit.

197 Reviews
  1. Alvin

    Toronto

    1 review

    2.0

    1 review

    Dined on November 10, 2024

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 3
    expensive and food is bland , dark area and hardly see the food to eat. service is okay they’re friendly and fast .

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  2. Tracy

    New York City

    2 reviews

    vip
    1.0

    2 reviews

    Dined on November 10, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 4
    The waitress forgot part of the order, she apologized and mistakes happen. But then it took the kitchen almost an hour to make one meal, a steak. Two different managers came over and said they would speak with the kitchen. They never came back and the food never came out. Almost an hour and 15 mins later then food came out. Everyone was done. The waitress never came back to bring the kids their ice cream or to refill the drinks or give water. So many other restaurants to go to definitely not worth it

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  3. Margaux

    Toronto

    2 reviews

    2.0

    2 reviews

    Dined on November 9, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 4
    The restaurant is not well equipped to deal with allergies. My husband is allergic to shellfish. We advised the server. It took several back and forth discussions between our table and the kitchen, and my suggesting that we settle up the drinks and find another restaurant for dinner before a meal was suggested that could accommodate my husband’s allergy. We knew that there was shrimp on the menu, but most chain restaurants are extremely careful about accommodating allergies. We were shocked by how unwilling they were to accommodate his allergy. While his allergy ultimately was accommodated, it was an uncomfortable experience trying to persuade the restaurant to accommodate us. We won’t be back as a result. I hope that the restaurant will take this as constructive feedback and ensure that there are allergy-friendly food options in the future. My son and niece loved the decor, but you do pay a premium for it. Dinner came to $230 for 2 adults and 2 kindergarten aged kids. They charge $4 for kids drinks without free refills on top of the charge for the kid’s meal, which seems a bit excessive. Food quality is average.

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  4. Ryan

    Toronto

    1 review

    vip
    1.0

    1 review

    Dined on November 3, 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3
    Despite having a reservation for 9:00P in a mostly empty restaurant we waited for 20-30 minutes for out tables. Drinks and food took 1-2 hours to be served. Some people in our group never received their food at all. Servers forgot many drinks and when asked we were told the bar closed at 10:00 so we weren’t getting our drinks. Two servers helped our group. One was trying her best and was friendly and polite, the other was rude and abrasive as was the support staff. Some of the kids in our group were brought the wrong drinks and food and were told “well that’s what you’ve got” when they asked for a replacement. Quite honestly just some of the worst service I’ve ever encountered.

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  5. Melyssa

    Toronto

    1 review

    2.0

    1 review

    Dined on October 31, 2024

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 3
    C’est rendu excessivement cher pour la quantité…. Très décevant…

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  6. Linh

    Toronto

    1 review

    3.0

    1 review

    Dined on October 26, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4
    Service was really slow took 30 minutes to get our meals

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  7. Kelly

    Toronto

    1 review

    3.0

    1 review

    Dined on October 25, 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 3
    Very tired and chaotic restaurant. Bathrooms really dirty with dirty mops and brooms just piled up in the corner. The restaurant was SO dark, many tables taking out cell phone flashlight to read the menu. The food was basic quality. My son wouldn’t touch his favourite, kernel corn, due to the taste. And of course the tourist prices weren’t great but to be expected.

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  8. Timothy

    Toronto

    1 review

    4.0

    1 review

    Dined on October 19, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    I had a very enjoyable experience at the Rainforest Cafe. Our server was very compassionate and understanding. The staff made the experience very enjoyable. Tesla the eel was a plus when it came to leaving the restaurant at the end.

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  9. Tracy

    Toronto

    1 review

    3.0

    1 review

    Dined on October 15, 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 5
    You go for the experience. The food is way too expensive for what you get. And to be honest it isn’t the greatest. I also wish we were able to get a better seat infront of an animal so that my daughter could really experience it.

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  10. Darrl

    Detroit

    1 review

    3.0

    1 review

    Dined on October 12, 2024

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 5
    Kitchen lost the tickets, therefore service took way longer. Server said she would talk to manager to provide some sort of service recovery but then said the manager wouldn’t.

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FAQs

Rainforest Cafe- Niagara Falls is rated 3.1 stars by 197 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 31 times today
Google Map for Rainforest Cafe- Niagara Falls

4915 Clifton Hill, Niagara Falls, ON L2G 3N5

Additional information

  • Neighborhood
    Niagara Falls
  • Hours of operation
    Mon–Thu 12:00 pm–9:00 pm Fri 12:00 pm–10:00 pm Sat 11:00 am–11:00 pm Sun 11:00 am–9:00 pm
  • Price
    CAN$31 to CAN$50
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment options
    AMEX, Mastercard, Visa
  • Executive chef
    Pawan Lulla
  • Additional
    Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Vegan, View, Wheelchair Access, Wine
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