Ramsay’s Kitchen by Gordon Ramsay - Silver Legacy

Ramsay’s Kitchen by Gordon Ramsay - Silver Legacy reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner

   Tahoe1 review

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was one of the best experiences I have had. If you book here make sure to ask for Brandon as your server. He was attentive and just made it feel like we were at home having a regular dinner.
   

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2. L

   Lori

   Tahoe3 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The whole dinner was Excellent, from the time we sat down, to desert. The staff is so friendly and acts like they want you there and appreciate that you came in. The food is as outstanding as always worth the price. Thank you for turning down the music it was great to be able to talk to my friends.
   

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3. OT

   OpenTable Diner

   San Antonio1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   was an amazing experience. Lisa was a an outstanding waitress. The location of the restaurant being directly across from a bar that played extremely loud music, kind of spoiled the setting for us a little but overall the restaurant itself was amazing.
   

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4. L

   Lisa

   Tahoe2 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Acoustically loud with a packed house. Not too bad. The food was amazing. Service outstanding. Costly, but SO GOOD. Special occasion with an amazing menu. Try all things separately… then together. Flavors were unbelievable. Start to finish. Bravo.
   

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5. J

   Jamie Leigh VIP

   Tahoe4 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food’s excellent, drinks are great. Of course it’s pricey - it’s celebrity chef Gordon Ramsay - but the portions are not skimpy by any means and the quality is what I’d expect from a place like this. Service is very polite but can on occasion be a tad slow; not sure they’re staffed at 100%. But it hasn’t affected the experience so far.
   

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6. OT

   OpenTable Diner

   Palm Springs1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent! The servers were very knowledgeable and attentive. Definitely would recommend it!
   

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7. L

   Lindsey

   Tahoe1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   While it was expensive, you are paying for the name as well as the food. Having said that, the food was delicious, one of the best steaks we’ve ever had. Beef Wellington was delicious as well. Service was excellent and our waiter was friendly, helpful, and not overbearing. We also got a free dessert for a birthday we were celebrating which was a nice surprise. Very enjoyable time!
   

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8. OT

   OpenTable Diner VIP

   Tahoe8 reviews

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food was very good, but service was very disappointing. This was a 2 person business meal on a quiet, slow Tuesday night. However, the service was slow, and the two entrees were brought out 10 min apart which made the dining experience very awkward. I expected an elevated level of professional service for the price point, and my recent top-class Hell’s Kitchen experience. I will avoid this restaurant for future occasions.
   

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9. J

   Joseph

   Tahoe4 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was good service was great pricey but worth it on par with any other expensive restaurant I like the layout a lot better than Hell’s Kitchen Lake Tahoe doesn’t feel crammed in great experience
   

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10. OT

    OpenTable Diner VIP

    Tahoe5 reviews

    2.0

    Dined 7 days ago

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 5

    I make it a point to visit as many Gordon Ramsay restaurants as possible. Whenever I’m in a city with one, I make it a priority to dine there. As a huge fan of Hell’s Kitchen, I’ve come to expect exceptional service, which often compensates for any minor issues that may arise. Unfortunately, this particular experience fell short in that regard. We started with the crab cake, which was absolutely delicious—I thoroughly enjoyed it. For our entrées, we ordered the lobster, the 16 oz bone-in New York strip, and the potato purée, which was the only dish I hadn’t tried before. However, the service did not meet expectations. Our table was not cleared between courses as is standard, while the guests dining next to us received attentive service, including frequent check-ins. When our entrées arrived, the potato purée was missing. About a quarter of the way into our meal, our server stopped by and mistakenly asked if we were missing the brussels sprouts. We corrected him, confirming that it was the potato we had ordered and that we would still like to receive it. A few minutes later, he passed by again and reassured us that “the chef is working on it right now.” However, as we were nearing the end of our meal, he returned and asked, “The kitchen never sent it?” At that point, it no longer made sense to eat the potatoes without the rest of our meal, so we asked him to cancel the order. He simply responded, “Okay.” Typically, at a Gordon Ramsay restaurant, when a mistake like this occurs, a manager or another staff member acknowledges it. That never happened. By then, we had lost interest in ordering anything else. While I love the sticky toffee pudding, we chose to take our business elsewhere for dessert. What was most disappointing was the inconsistency in service. It was clear that other tables were receiving a much higher level of attentiveness. We were polite, patient, and still left a $40 tip because we understand the importance of tipping. This was not a great exp.
    

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    Ramsay’s Kitchen by Gordon Ramsay - Silver LegacyResponded 5 days ago

    Thank you for taking the time to share your detailed feedback about your recent visit to our restaurant. We sincerely apologize that your experience did not meet the high standards we strive to maintain. Your concerns regarding the service inconsistencies and the missing potato purée are noted and will be addressed with our team. We value your loyalty as a Gordon Ramsay restaurant patron and sincerely hope for another chance to earn your highest star rating.
    

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