Rebar

Review summary

1. G

   Gina

   Mexico City

   2 reviews

   vip
   1.0

   2 reviews

   Dined on December 1, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Had an awful experience. We went there for dinner and we got to eat half of what we ordered (food was average at best). When we asked our waitress about the rest, she remembered she hadn’t put in the order and after we waited for 45 minutes, we finally gave up after asking for her three times and asked for the check. She then proceeded to proudly announce she had taken the missing items off our check. Offensive to say the least. I understand mistakes happen and some things are beyond control, but her attitude was uncaring and rude, giving excuses that made no sense. I would never, in a hundred years, recommend this place.
   

   RebarResponded on December 2, 2024

   Dear Gina, Thank you for choosing to dine with us at Rebar, and for sharing your experience on OpenTable. I would like to take this opportunity to sincerely apologize for what occurred as we failed to meet your expectations as well as our own standards of service. Our Rebar manager would love an opportunity to speak with you personally regarding your experience with us. Could you please provide us with your contact information so that we can discuss these issues in further detail? We look forward to hearing from you! Sincerely, Randy Reed Director of Food and Beverage
   

   Is this helpful?

   Report
2. A

   Andrea

   Milwaukee

   2 reviews

   5.0

   2 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful atmosphere with awesome views of the city from nearly every table. Our server was attentive and kind. Huge selection of drinks and the sushi was delicious! The truffle tuna starter is a must have!!
   

   RebarResponded on November 25, 2024

   Dear Andrea, Thank you for choosing Rebar, and for sharing your kind feedback on OpenTable. It is with utmost pleasure to thank you for letting us know what a great experience you had with us. We continuously strive to exceed our guests' expectations by providing the best service to make every experience an enjoyable one. We look forward to having you visit back soon. Sincerely, Rebar at Trump International Hotel & Tower Chicago
   

   Is this helpful?

   Report
3. L

   Lisa

   Chicago

   1 review

   1.0

   1 review

   Dined on November 23, 2024

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 4

   Terrible service! The manager was not accommodating and incredibly rude
   

   RebarResponded on November 25, 2024

   Dear Lisa, Thank you for choosing to dine with us at Rebar, and for sharing your experience on OpenTable. I would like to take this opportunity to sincerely apologize for what occurred as we failed to meet your expectations as well as our own standards of service. Our Rebar manager would love an opportunity to speak with you personally regarding your experience with us. Could you please provide us with your contact information so that we can discuss these issues in further detail? We look forward to hearing from you! Sincerely, Randy Reed Director of Food and Beverage
   

   1 person found this helpful

   Report
4. L

   Leo M.

   Orlando

   7 reviews

   vip
   5.0

   7 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   The host, Maurice, is the best guy in the place. He really makes it worth!
   

   RebarResponded on November 25, 2024

   Dear Leo, Thank you for choosing Rebar, and for sharing your kind feedback on OpenTable. It is with utmost pleasure to thank you for letting us know what a great experience you had with us. We continuously strive to exceed our guests' expectations by providing the best service to make every experience an enjoyable one. We look forward to having you visit back soon. Sincerely, Rebar at Trump International Hotel & Tower Chicago
   

   Is this helpful?

   Report
5. S

   Shelly

   Des Moines

   18 reviews

   3.0

   18 reviews

   Dined on October 28, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   This apparently performs quite well as a nightclub because as a restaurant it’s meh. Had to hunt down someone to seat us. Menu offerings are one very spaced page. Blaring electronic music at 5 pm. Sushi was okay but not spectacular. They don’t offer dessert. Highest point was my mixed drink (but that was >$20).
   

   RebarResponded on November 1, 2024

   Dear Shelly, Thank you for choosing to dine with us at Rebar, and for sharing your experience on OpenTable. I would like to take this opportunity to sincerely apologize for what occurred as we failed to meet your expectations as well as our own standards of service. Our Rebar manager would love an opportunity to speak with you personally regarding your experience with us. Could you please provide us with your contact information so that we can discuss these issues in further detail? We look forward to hearing from you! Sincerely, Randy Reed Director of Food and Beverage
   

   Is this helpful?

   Report
6. A

   Amanda

   Berlin

   6 reviews

   vip
   1.0

   6 reviews

   Dined on October 20, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Server was high on something. But I guess that doesn’t matter because of the automatic 20% tip they charge on every single bar tab.
   

   RebarResponded on October 21, 2024

   Dear Amanda, Thank you for choosing to dine with us at Rebar, and for sharing your experience on OpenTable. I would like to take this opportunity to sincerely apologize for what occurred as we failed to meet your expectations as well as our own standards of service. Our Rebar manager would love an opportunity to speak with you personally regarding your experience with us. Could you please provide us with your contact information so that we can discuss these issues in further detail? We look forward to hearing from you! Sincerely, Randy Reed Director of Food and Beverage
   

   Is this helpful?

   Report
7. C

   Cody

   Nashville

   1 review

   4.0

   1 review

   Dined on October 19, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The food and atmosphere were amazing. The service from everyone except our server was amazing. Our server never introduced herself. She seemed totally disinterested. I had to ask the assistant about ordering our meals after we ordered and finished the appetizers. Still, it was an amazing experience. The views alone were worth writing home about. Did I mention amazing sushi? It was absolutely delicious.
   

   RebarResponded on October 21, 2024

   Dear Cody, Thank you for choosing to dine with us at Rebar, and for sharing your experience on OpenTable. I would like to take this opportunity to sincerely apologize for what occurred as we failed to meet your expectations as well as our own standards of service. Our Rebar manager would love an opportunity to speak with you personally regarding your experience with us. Could you please provide us with your contact information so that we can discuss these issues in further detail? We look forward to hearing from you! Sincerely, Randy Reed Director of Food and Beverage
   

   Is this helpful?

   Report
8. G

   Guillermo

   Chicago

   1 review

   5.0

   1 review

   Dined on October 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best service amazing view plain and simple simple amazing!
   

   • 

   RebarResponded on October 15, 2024

   Dear Guillermo, Thank you for choosing Rebar, and for sharing your kind feedback on OpenTable. It is with utmost pleasure to thank you for letting us know what a great experience you had with us. We continuously strive to exceed our guests' expectations by providing the best service to make every experience an enjoyable one. We look forward to having you visit back soon. Sincerely, Rebar at Trump International Hotel & Tower Chicago
   

   Is this helpful?

   Report
9. OT

   OpenTable Diner

   Charlotte

   1 review

   4.0

   1 review

   Dined on October 3, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   All sushi menu, but overall decent. The views were beautiful and our server was awesome!
   

   • 
   • 

   RebarResponded on October 4, 2024

   Dear Guest, Thank you for choosing Rebar, and for sharing your kind feedback on OpenTable. It is with utmost pleasure to thank you for letting us know what a great experience you had with us. We continuously strive to exceed our guests' expectations by providing the best service to make every experience an enjoyable one. We look forward to having you visit back soon. Sincerely, Rebar at Trump International Hotel & Tower Chicago
   

   Is this helpful?

   Report
10. L

    Lauren

    San Francisco

    11 reviews

    vip
    2.0

    11 reviews

    Dined on September 28, 2024

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 2

    Made a reservation as a birthday surprise for my husband. When we got there, no one was at the door to greet, seat us or check us in for the reservation. We had to walk over the bar and the kind man working behind the bar promised to find a seat for us as soon as he could (was there alone and the only one who could take food and drink orders). There were already about 10 tables with guests and some sitting at the bar that this one bartender was trying to serve. The establishment was supposed to be having a happy hour from 5-7. We arrived at 615. No mention of the happy hour drinks were made at all, and it was no where on the drinks menu. Service was understandably a little slow and inattentive, but the bartender was doing his best, being the only one who could take orders. Drinks were good, food was average, we won't be back.
    

    RebarResponded on October 4, 2024

    Dear Lauren, Thank you for choosing to dine with us at Rebar, and for sharing your experience on OpenTable. I would like to take this opportunity to sincerely apologize for what occurred as we failed to meet your expectations as well as our own standards of service. Our Rebar manager would love an opportunity to speak with you personally regarding your experience with us. Could you please provide us with your contact information so that we can discuss these issues in further detail? We look forward to hearing from you! Sincerely, Randy Reed Director of Food and Beverage
    

    Is this helpful?

    Report