Red Lobster - Augusta - Washington Rd.

Red Lobster - Augusta - Washington Rd. reviews from people who’ve dined at this restaurant. Based on recent rating.

1. T

   Terrell

   Atlanta1 review

   1.0

   Dined on February 28, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   This Red Lobster used to be good, & the amount of people there on a Friday & Saturday night reflected Red Lobster's dedication to quality. On 3/1, my family went to this location for my wife's birthday dinner. The parking lot was empty, & the restaurant had maybe 15 tables with patrons. We sat down and were greeted quickly. Our drink order came quickly, but that is where the expediency stopped. We ordered (2) "Shrimp Your Way" dinners & (2) hamburgers w/ fries. It took 1hr & 15 minutes to get our food. When the food came out, the buns were burned, & it looked like someone angrily threw the hamburger on the plate, as the bun was squished & had holes from someone's fingers. The server was nice & apologized for the long wait & the condition of the food. They toasted new buns and brought them to the table for us to transfer the meat to the new buns. Once the kids had their burgers (no fries yet), it took another 10 minutes for our shrimp dinners to get to the table & the kid's fries. The shrimp was slightly warm & the fries were cold. The taste of the food was below mediocre. We could have gone to Harbon Inn Seafood & received better food. The server did a fine job, but continually complained about the GM on duty, and said that the GM would come to our table to talk to us. At this point, I didn't ask for a manager, but they were coming over to talk, which shows they knew there was a problem. The manager came over and said she would give us a discount for the long wait. She was sorry about the wait, & complained about the really busy night. Again, there were maybe 15 tables occupied. We received the bill, and there was a discount labeled "10% veteran discount". I didn't argue. I just paid the bill, left 20% tip, & left the restaurant. Seriously...10%?!? Needless to say, we will never go back to this location.
   

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2. A

   Alicia

   Charleston2 reviews

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a reservation time scheduled for 7:15, but we still ended up waiting 15 minutes to be seated. The staff, however, was very nice and did the best they could to accommodate everyone. The service our waiter provided was top-notch, and the food was great!
   

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3. t

   tiffany

   Alabama1 review

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I really enjoy myself it was quite busy but the server was doing the best he could we enjoyed that atmosphere and everything it was great.
   

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4. C

   Cass

   Atlanta1 review

   3.0

   Dined on August 12, 2023

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Server was attentive. Biscuits were hot on arrival to the table. Main course could have been warmer. Ordered the Mango martini which was tasty and strong. Overall good experience.
   

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5. DB

   DollyB VIP

   Washington DC18 reviews

   4.0

   Dined on April 25, 2023

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 2

   The food was disappointing. I got the lobster pizza. Pizza crust was not cooked. Lobster raw!! Absolutely awful!!!
   

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6. F

   Foodieview

   Key West48 reviews

   3.0

   Dined on January 28, 2023

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 1

   The stuffed mushrooms were delicious, but we had no plates. We waited a long time for my salad that finally came out in a to go box since the restaurant was out of dishes. My drink arrived in a regular water glass. The entrees arrived and were delicious. The noise from the nearby table was disturbing. It took much too long for this meal.
   

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7. WL

   WLT1327

   Coastal Georgia46 reviews

   3.0

   Dined on January 4, 2023

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 3

   There was lots and lots of people inside the Lobby when we arrived but thankfully they were all there for a Time Share Presentation. The Hostess didn’t seem to know what she was doing. She walked to the kitchen twice before she could seat our party. Our Server was very nice and accommodating. Food was mediocre. RL was out of burgers so one of our kids wasn’t happy. When you have minimal non seafood items it makes it tough for families. I tried to order the lunch portion of Flounder cause of my dietary restrictions and wasn’t allowed to. That was also very disappointing. Steak had good flavor and was cooked properly. Baked potatoes were too salty. I probably wouldn’t recommend this location due to the prices being sky high and limited choices for my non seafood family.
   

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8. GP

   GhislainP

   Atlanta34 reviews

   4.0

   Dined on March 4, 2022

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We had a very good meal as usual, very good service.
   

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9. OT

   OpenTable Diner

   Atlanta1 review

   5.0

   Dined on January 29, 2022

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful great food freindly hostess
   

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10. c

    catnapper

    Atlanta15 reviews

    4.0

    Dined on April 30, 2021

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3

    I was shocked by the drastic increase in Red Lobster’s prices. Blame it on whatever you choose, but I had to settle for a dish based on its price rather than what I really wanted.
    

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