Red Lobster - Greenfield

Red Lobster - Greenfield reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jim VIP

   Wisconsin6 reviews

   1.0

   Dined on March 22, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Why utilize OpenTable to book reservations if you don't use a computer or go by any type of reservation system? Had a 6:30p "reservation", showed up at 6:15. Didn't use a computer to check us in. Didn't verify name or OpenTable reservation. Saw 10+ open tables but the kitchen was "behind" and they couldn't seat anyone for 1-2 hours. What else needs to be said? Went to the bar, waited 9 min to be acknowledged. Ordered drinks and waited 30 min - now 7pm and left. Take this restaurant off open table, it's not a reservation, it's not a placeholder, it's a waste of time. If you can't get staff, just close.
   

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2. OT

   OpenTable Diner

   Wisconsin2 reviews

   4.0

   Dined on March 21, 2025

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 4

   Service was great, no issues. Disappointed in the fish fry. The menu said cod but it seemed to be perch. For the money spent, only one piece of fish. Normally other fish Fry for the same amount you get at least 2 maybe 3! Crab was soft, didn't crack easily.
   

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3. R

   Randy VIP

   Wisconsin30 reviews

   4.0

   Dined on March 9, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   The restaurant was staffed with enough people to handle customers. Glad we had reservations. The waitress had worked a long shift the night before and while extremely nice made some mistakes from being exhausted in my opinion.
   

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4. S

   Shaya

   Wisconsin1 review

   2.0

   Dined on February 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Please work on better service and people's experience during special occasions.
   

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5. P

   Pete

   Wisconsin12 reviews

   3.0

   Dined on January 15, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Easy to see why this chain won’t survive. Slow service and over priced menu. We use to love Red Lobster, yesterday was our last visit. Very Sad
   

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6. P

   Paul VIP

   Wisconsin18 reviews

   4.0

   Dined on January 10, 2025

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Our waiter was named Joe. Probably in his mid 70s. Had worked there only 2 weeks. Didn’t know the menu. Cheddar biscuits were great.
   

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7. T

   Tonya

   Wisconsin2 reviews

   5.0

   Dined on January 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience for New Year’s dinner. It wasn’t overly crowded and the service and food were both FANTASTIC. We made reservations for a group of eight ahead of time and were seated immediately upon arrival. Kudos on a job well done Red Lobster, and an even bigger one to our waitress, Tierra M. She took great care of us from start to finish and was key in making our visit such a great experience.
   

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8. J

   Janice

   Wisconsin2 reviews

   4.0

   Dined on December 31, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   My reservation was for 2:00. We were not seated till 2:20. We were there at 1:55. My name was added to the list ofwalk-ins. Thus people who walked in before us without reservations were seated before us. In this case having a reservation didn't matter.
   

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9. B

   Benay

   Wisconsin1 review

   3.0

   Dined on December 31, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   My daughter has loved Red Lobster said she was a kid so she receives a lot of gift certificates for birthdays or holidays so we decided to go I was kind of Blown Away by how rude the waitress was and the fact that they removed none of our dishes we had to stack the dishes remove them herself and put them on a different table. You guys got rid of the crab alfredo which was my favorite. Probably won't be going back again since you're closing anyways. That will be very hard for me to explain to my daughter since she's autistic
   

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10. P

    Patricia

    Wisconsin1 review

    4.0

    Dined on December 25, 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4

    Understaffed by far!!! Poor service because of no staffing.
    

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