Red Lobster - Lancaster - Lincoln Highway

Red Lobster - Lancaster - Lincoln Highway reviews from people who’ve dined at this restaurant. Based on recent rating.

1. J

   Jackie

   Philadelphia County1 review

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   made a 12:30 reservation and was seated at 1:10. no silverware & napkins at the table - had to ask after my salad came. THEN THE SILVERWARE WAS DIRTY! Waitress was ok - nothing outstanding. needless to say i will not be patronizing this location again.
   

   Is this helpful?

2. D

   David VIP

   Philadelphia County4 reviews

   1.0

   Dined on May 2, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   The Service was terrible. Drinks took 15 minutes to get to us. There was a bug in the clam chowder so we sent it back and it took another 15 minutes to get a new bowl of soup. We had to ask for drink refills 3 times before we got it. We ordered Surf and Turf with the Filet ( added another $9.00 to bill) and ordered it Medium Well, when it arrived there was blood all over it and we had to send it back 3 times to get it cooked and then it was a piece of leather. You couldn't even cut it.
   

   Is this helpful?

3. K

   Karen

   Unspecified1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   The reservation was a joke. We waited another 45 minutes to be seated and another 30 minutes to even get our drinks. Our food did not arrive at our table until we had been seated for a hour and a half. When it arrived there was no consideration for the temperature that we ordered our steak and the lobster tail was like rubber. It was awful! To their credit they did replace the lobster tails but that took another 15 minutes! They were short staffed and many of the employees walked around the restaurant complaining to each other so everyone could hear. It certainly made the dining experience rather unpleasant.
   

   Is this helpful?

4. M

   Maria

   Philadelphia County2 reviews

   1.0

   Dined on February 14, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   There were no other open tables in town and it seemed half the city was in the lobby. As one fellow diner put it, “It’s like that barber shop that says there’s an opening, but it’s not necessarily good when everyone is just standing around.” The best part of the ambience was bonding with fellow diners about the hour-long wait even though we all had made reservations on an app. Our experience explains the already poor rating of this restaurant. Lesson learned.
   

   Is this helpful?

5. P

   Patricia

   Washington DC2 reviews

   4.0

   Dined on February 14, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Delays in some services. Under the circumstances overall it was a good experience. The management was a little lax for a holiday.
   

   Is this helpful?

6. B

   Bryan

   Charleston2 reviews

   5.0

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good food, great service! Waitress was very friendly and helpful.
   

   Is this helpful?

7. KA

   KATE

   Philadelphia County20 reviews

   5.0

   Dined on December 16, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time visiting this particular Red Lobster and loved it! Wonderful service, delicious food, lots of options, and our server was excellent! Thank you so much!
   

   Is this helpful?

8. OT

   OpenTable Diner

   New York City14 reviews

   3.0

   Dined on November 18, 2023

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Service at our table was A+, unfortunate that our reservation got lost at check in and we waited 25 minutes after reservation to sit down, only after having to remind the front host we were here, service there was a C, with no apology or even a “we’re sorry”. Might be a great training opportunity.
   

   Is this helpful?

9. OT

   OpenTable Diner

   Philadelphia County2 reviews

   1.0

   Dined on September 10, 2023

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Food was not good at all. Shrimp tasted like it was sitting for a hour. Drinks didn’t taste like they had alcohol in them at all. Waiter was very not interested in us being there.
   

   Is this helpful?

10. NQ

    NyQuil

    Philadelphia County1 review

    2.0

    Dined on September 1, 2023

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2

    Not sure if what just an off night but my wife and I decided to go for our 18year anniversary and didn't have a great experience. Took almost a half hour to get out drinks which mine was made wrong twice. Didn't get our bread until then was told the bread was still in the oven. Our main course was a little cold and we ended up getting my wife main course taken off because it was wrong and missing items. We noticed the bartender and someone sitting at the bar continue to walk outside to smoke and the staff hanging around the bar area talking. The manager didn't go e by once which was a shock because when ever we're at that location a manager stops by all the tables to ask if we're enjoying everything.
    

    Is this helpful?