Red Lobster - Mentor

Red Lobster - Mentor reviews from people who’ve dined at this restaurant. Based on recent rating.

1. z

   zzzcat VIP

   Cleveland103 reviews

   4.0

   Dined on March 1, 2025

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   If/when you go to this Mentor restaurant MAKE A RESERVATION or you will be waiting at least a half an hour or more to be seated. Lobby was full of people when we arrived for our 6:30 pm reservation. We were seated immediately. If you decide you are dead set on ordering a crab entree-bring your own fork-restaurant only provides crab cracker tool. Crab legs sautéed in garlic butter very slippery and messy. Will get steamed crab legs w melted butter on the side next time. We arrived at 6:30 pm and waited almost 30 minutes to have our drink and food order taken. Very short staffed. Server was very courteous. Husband enjoyed the shrimp. alfredo. I had the 1lb crab legs. We left around 8pm. Lobby not so crowded. Bar was full. Lots of families w little kids. Will make later reservation next time we plan our visit.
   

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2. T

   Tracy

   Cleveland1 review

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We enjoyed our meal!! It was delicious and the right portion for us both. The service provided by Herodeious is excellent. I watched him as he served our section. Each table he gave excellent service. He was consistent. I applaud that.
   

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3. K

   Kermit

   Cleveland29 reviews

   4.0

   Dined on February 12, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Two of us enjoyed our meals, fish & chips and lobster tail with asparagus. Server Octavio was friendly and attentive.
   

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4. GW

   GeorgeW

   Cleveland5 reviews

   5.0

   Dined on February 19, 2023

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 2

   Service was excellent
   

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5. OT

   OpenTable Diner

   Cleveland4 reviews

   2.0

   Dined on January 29, 2023

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 2

   I was out with family and we indicated to staff that we would like three separate checks. I was with people who did not understand the online payment option which caused a payment issue. We were told we could wait or work it out amongst ourselves in order to get all bills paid. Please keep in mind for next time that if you have people that don’t want to use the tablet that is on the table to pay or they simply feel overwhelmed with using it, that someone takes the time to help your customers out. We are not hard of hearing of incompetent and we didn’t need to be spoken of in the manner that we were. I am very disappointed in this location. I don’t go out much and this ruined my day.
   

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6. MB

   MichaelB

   Cleveland22 reviews

   4.0

   Dined on August 28, 2021

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   As long as you can get seated and have a good server, this place is great. Our server was very good and so was the food. I felt bad for the people waiting for tables because the restaurant is understaffed.
   

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7. AF

   AngelF

   Cleveland6 reviews

   2.0

   Dined on June 9, 2021

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 1

   The food was just not good. Ceasar salad is a pretty standard easy salad for most restaurants. It was not good at all. The food simply did not taste good. Our server was nice and efficient. The bathroom had a leak coming from the ceiling and literally 4 tiles are out of the ceiling and they had a bucket on the floor catching the water. I think that was pretty bad . That is my last visit to red lobster for sure.
   

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8. AZ

   AnthonyZ

   Cleveland1 review

   5.0

   Dined on May 28, 2021

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   great experience this time out it says i need 50 characters lol
   

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9. W

   Wanda

   Cleveland1 review

   4.0

   Dined on May 10, 2021

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Our waitress was very lax. She took her sweet time bringing us extra napkins salt and pepper and extra biscuits
   

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10. EP

    EdwardP

    Cleveland1 review

    3.0

    Dined on January 25, 2020

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 2

    Requested a FRESH cup of coffee upon getting seated,ate the salad and rolls and still NO coffee.When I asked two different servers for coffee,it finally came.Requested cream and sugar with it,the milk came in a small glass,no cream.Coffee tasted like it was made two days ago.Waitress was not available when we needed her.It was suppose to be a sort of romantic evening out,was not by far.We had two entrees,both were pasta with a cream sauce,I had coffee and my date had iced tea that was weak,the bill came to $96.00 and I flipped out.She gave us another tables check..
    

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