Red Lobster - Plantation

Review summary

1. K

   Keisha

   Miami1 review

   2.0

   Dined on February 23, 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 1

   food took forever flies were flying around the table, and I got place at a table that had dirty napkins underneath it
   

   Is this helpful?

2. L

   Ludovic

   Memphis/West TN9 reviews

   1.0

   Dined on December 26, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Unacceptable situation!!!! We arrive at our exact reservation time (7pm) to heard the guy at the reception say us that we will have 45 minutes wait!! For information the exact same answer he gave to a lady in front of me without a reservation!!! Then I visited the dining room while waiting and I discover that the restaurant was at 65% empty!!! What a joke!!! After 30 minutes waiting with any information from nobody we decided to find an other restaurant, and you know what!? They sit us on table in less than 5 minutes!!! THERE IS A SERIOUS PROBLEM WITH WHO MANAGE THIS RESTAURANT!!! I will think twice before returning there or in one this restaurant chain….
   

   Is this helpful?

3. L

   Lashima

   West Palm Beach14 reviews

   5.0

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thanks Jay for your customer service it was a pleasure of having you as our waiter . I truly appreciate your patience and kindness with dealing with our group. Food was good and you were attentive to us and our needs. Keep up the good work Jay
   

   Is this helpful?

4. OT

   OpenTable Diner

   New York City1 review

   1.0

   Dined on November 13, 2023

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Although the server was friendly service was horrible. 15 minutes for server to come to the table, 20 more minutes for drinks to arrive, 30 more minutes for food to come and 1 of the dishes took 50 minutes. On top of that food was very average! Never going back!
   

   Is this helpful?

5. AS

   AlanS

   Charleston41 reviews

   1.0

   Dined on August 17, 2023

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Never have I ever left a restaurant because it took to long except last night. Horrible experience.
   

   Is this helpful?

6. ES

   EricaS

   Fort Lauderdale7 reviews

   1.0

   Dined on July 9, 2023

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   My experience was horrible. After being seated for 15 - 20 minutes, I had to ask if anyone is going to come to our table. After another 5 mins, I had to ask again. Someone eventually came. She was very pleasant and took our order. After the order was placed. Our drinks, took more than an hour. I had to go over to the bar to get the drinks myself. One of the appetizers came, with the dinner. My granddaughter ordered 2 ice cream, one with raspberry and one with caramel. One was brought with the two toppings. Jus horrible service. It got even worse. I ask to speak with the manager. There was no empathy, no real apology. Instead, she blamed the server. Just horrible
   

   Is this helpful?

7. JF

   JackiF

   West Palm Beach4 reviews

   5.0

   Dined on May 28, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server, Elizabeth was fantastic! We were there for the unlimited shrimp. Food was honestly delicious, service outstanding. We were seated upon arrival and it continued staying positive throughout. Jacki
   

   Is this helpful?

8. PP

   PaulP

   Chicago1 review

   1.0

   Dined on April 7, 2023

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Overall Very Disappointing. We were seated within 5 minutes which was great. The rest of the experience was not. Our server was very nice and polite, but was training by herself. Food took over an hour to come out and was COLD! Lots of items were not delivered and she had to be reminded constantly. Still never received a few of the items. Lots of employees standing around not doing much and the restaurant was maybe 25% full.
   

   Is this helpful?

9. OT

   OpenTable Diner VIP

   Miami8 reviews

   5.0

   Dined on March 11, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Johan was amazing! He not only provided excellent service but had an amazing attitude. Also, this location passed out family photos. Which made it even more special.
   

   Is this helpful?

10. OT

    OpenTable Diner

    Orlando5 reviews

    2.0

    Dined on February 25, 2023

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 1

    We made reservations and didn’t get seated for abt 35 min after. We waited 40 to get drinks and water and 1:27 min before our food. The food however did have good taste but not worth 2hrs wait. The server was apologetic but nothing she could do. Restaurant was not busy but staff was not willing to work seems like everyone has a “that’s not my job” attitude
    

    Is this helpful?