Red Lobster - Richmond - Broad St.

Red Lobster - Richmond - Broad St. reviews from people who’ve dined at this restaurant. Based on recent rating.

1. S

   Sylvia

   Virginia1 review

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 3

   The food was good and the server Todd was excellent. Our issue was the wait. We had a 5:00 appointment and got there at 4:30 to confirm our 5:00 appointment. The guy said everything was set for our party of 9. It was Mother’s Day and the place was packed with people waiting. When we went in our table was not ready. We waited 25 minutes being told thebb by parties at large tables were still sitting there talking and their rules do not allow them to hurry them on although they were done. Made no sense. We didn’t need to use open table for reservations. We could have just showed up. It is misleading being on open table to make reservations.
   

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2. OT

   OpenTable Diner

   Virginia1 review

   1.0

   Dined on March 9, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had to leave after over an hour waiting for our food as we had small children and it was almost 930PM. Horrible experience. They also did not want to honor our reservation when we arrived.
   

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3. T

   Taylor

   Virginia1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Took 1 and a half hours to get our food and never got it. Our waitress came to the table at the beginning of us dining then didn’t come back had to find the manager ourselves to get any help.
   

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4. D

   Dianne

   Virginia1 review

   5.0

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. I recommend making a reservation on Christmas Day.
   

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5. OT

   OpenTable Diner

   Virginia1 review

   5.0

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience ! Our server, Erin, was personable, knowledgeable about the food and the menu. She checked back several times to make sure everything was ok. The food was outstanding ! The salmon New Orleans and the brussel sprouts were prepared to perfection !
   

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6. J

   Joanie

   New York City1 review

   3.0

   Dined on December 8, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   Overall we had a fair experience . The food was good. Our waiter Lamar was very nice but had too many tables which made the service very slow. We had somewhere to go and had to take our desserts to go as we had already been there for 1 1/2 hours.
   

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7. SL

   SeafoodLover

   Virginia24 reviews

   4.0

   Dined on November 12, 2023

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Value. Economical. Good for large parties. Fast service.
   

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8. ST

   STanon

   Virginia11 reviews

   4.0

   Dined on September 10, 2023

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was good but ability to keep items in stock is poor. This is twice we've been to try the new shrimp. First time they didn't have either one. This time they didn't have the shrimp ragoon. They were also out of the coconut shrimp. We ordered cheesecake and she had to check because they were out the day before. They had it. They seem under staffed like many other restaurants but don't have the teM work down so you get timely refills on beverages and shrimp.
   

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9. SW

   SuzyW

   Virginia2 reviews

   5.0

   Dined on September 1, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of my favorite restaurants to go to. Food and service are great!
   

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10. ST

    STanon

    Virginia11 reviews

    4.0

    Dined on July 16, 2023

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4

    Endless shrimp takes forever. Put in 2nd request with initial order and it took longer than the 3rd request. Food was warm and not hot even though plates were hot.
    

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