Reef 118 Oceanfront Restaurant

Review summary

1. B

   Bianca

   Baltimore

   1 review

   1.0

   1 review

   Dined on November 29, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   We got there at 5 for our reservation at 5 on 11/29 The bartender was coked out and didn’t have time to provide any service/ overcharged for drinks and talked poorly about customers in front of them. The food was ordered once we sat and there were only 2 cooks and 2 servers. We waited over an hour 1/2 for our food- we were the 3rd table sat, the server was the best thing from the experience- she went above and beyond to make up for everyone else’s poor people skills and service. Our server deserves the mangers job ! The manager was no helping expo the food/ he didn’t help run the food/ he didn’t offer anything to tables waiting. He did fix the overcharge for drinks but that was it, he could have done so much to help those servers from drowning and could have helped BOH make sure all plates were arriving to tables. He chose to sit on his phone and let his staff drown ! I will not be back with my family to stay at or dine at carousel hotel! It’s went down hill from the dirty room to horrible service. AYCE crab legs are a scam here it will take them almost 2 hours to bring you your first plate so that will be all you get. It’s a joke,
   

   Is this helpful?

   Report
2. R

   Richard

   Baltimore

   1 review

   3.0

   1 review

   Dined on November 28, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 1

   This was my 3rd year attending the Thanksgiving Buffet at the Reef Restaurant for Thanksgiving. Our seating time was 5pm. We were not impressed with the set up for dining. It was not the usual cozy setting as we were seated in one of the banquet rooms. We were shown to our table and told the food was in the room next door. After going through line for food, we went back to our table, only to find we did not have silverware. We had one of the service staff get silverware for us which took several minutes. By that time our food had cooled down. Not impressed. The can sodas were way too expensive. The dessert left much to be desired. I am sure next Thanksgiving we will ponder whether to make reservations.
   

   Is this helpful?

   Report
3. P

   Paul

   Baltimore

   2 reviews

   1.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Worst food I ever had if I would of known this I would’ve stayed home and had my wife cook a good meal won’t be doing this again
   

   Is this helpful?

   Report
4. T

   Terry

   Baltimore

   1 review

   3.0

   1 review

   Dined on November 28, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 1

   Had last seating of the evening. The food was picked over. Some was never replenished. It was bland and needed seasoning. The hotel was oceanfront but the seating was in the reception areas. Large rooms with no view or windows. The drinks were cash only. No one carries cash anymore. The 2 employees we spoke to were pleasant. Not the atmosphere I was hoping for
   

   Is this helpful?

   Report
5. M

   Megan

   Coastal Georgia

   2 reviews

   5.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our family enjoyed Thanksgiving dinner here. It was delicious. Everyone we encountered was lovely. We topped it off with some ice skating afterward. It was a fun Thanksgiving!
   

   Is this helpful?

   Report
6. R

   Rebecca

   Baltimore

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food, amazing service! Would definitely go again for Thanksgiving!
   

   Is this helpful?

   Report
7. L

   Linda

   Baltimore

   1 review

   1.0

   1 review

   Dined on November 28, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The meal was far from what we expected. The coffee had grounds in it. The iced tea was not labeled as to sweet or unsweetened. The ‘whipped potatoes’ were far from being whipped and were tasteless. The sweet potato casserole was not a casserole but merely chunks of potatoes dumped from a can. The few oysters that could be found in the stuffing were dried up. The butternut soup was not hot and had no seasoning. There were no spoons available and when asked for a spoon, none was provided. Half of the steamed shrimp had a mushy texture. The kid’s hamburgers were too rare for kids. The ham was mostly fat. The room was cold and the dishes and cups were cold. By the time we sat down with our food, it was cold. The waitresses appeared to have little training and were seldom scene. The only items that were good were the turkey breast, french fries, carrot cake and sheet cake. This was no means worth the high price that we paid. Needless to say, it is off our radar for the future!
   

   Is this helpful?

   Report
8. C

   Charles

   VIP

   Baltimore

   20 reviews

   3.0

   20 reviews

   Dined on November 28, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   Food was average and most of the buffet food was not heated properly.
   

   Is this helpful?

   Report
9. J

   Jason

   Baltimore

   1 review

   2.0

   1 review

   Dined on August 11, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Drinks took a long time… My daughter’s filet came out after everyone’s meal, not cooked the way she ordered it. It was a nice restaurant, expensive, not worth it.
   

   Is this helpful?

   Report
10. RG

    RobertG

    VIP

    New York City

    2 reviews

    3.0

    2 reviews

    Dined on August 11, 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4

    Not bad for an easy hassle free dinner. Based on our group's dinner order; salmon and scampi were good while crabcakes were not edible.
    

    Is this helpful?

    Report