Refinery Jax Beach

Review summary

1. C

   Cynthia

   Jacksonville

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed the evening. Food was excellent so was the service. Beautiful decor and lively music at the pub downstairs.
   

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2. K

   Kristy

   Jacksonville

   39 reviews

   5.0

   39 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely loved The Refinery! This was our first time eating here and we chose the Refined Dining. We loved everything about our experience from our great Server, Michael to the excellent food and the view. Perfection! We will definitely be back.
   

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3. M

   Michael

   VIP

   Tampa

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Becky did an outstanding job taking care of us. Great attitude, fun, energetic everyone should try the lobster corndog.
   

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4. OT

   OpenTable Diner

   Las Vegas

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful restaurant with gorgeous ocean views. Was there for brunch. Food was delicious. Drinks were great too. Will definitely be back!!
   

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5. R

   Robin

   VIP

   Charlotte

   7 reviews

   5.0

   7 reviews

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another great experience at the Refinery. We come here every time we visit Jax. This was our 5th visit. We came for the view the first time, we return for the food. The Tuna was delicious, the roasted cauliflower steak was better than expected, the brussels keep getting better, and you could live off the bread alone. But then you wouldn’t have room for the peach cake. Refinery- so great, keep it up!!!
   

   Refinery Jax BeachResponded on December 12, 2024

   Thank you so much for your continued support and for sharing such a glowing review! It means the world to us that you make us a part of your visits to Jax. We're thrilled you enjoyed the tuna, cauliflower steak, brussels, and of course, the bread (and peach cake to top it off!). We’ll do our best to keep exceeding your expectations. Can’t wait to welcome you back for your 6th visit!
   

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6. M

   Ma

   Chicago

   69 reviews

   3.0

   69 reviews

   Dined on December 7, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   Hostesses were slow to acknowledge us and check us in. They were out of sync as well. Very painful introduction to the restaurant as they seemed very unsure of the process and unenthusiastic. We requested a window seat in our reservation as well when we arrived. When we were brought to our table, there was a wall about about 2 or more feet in front of us, blocking the actual view. However there were approximately 3 or 4 other tables at the window that were available and remained open for at least 30 to 40 minutes after. We did request to be moved and the hostess seemed quietly outraged by the request. We saw her annoyance. Ridiculous reaction when the request could have and should have been easily accommodated, especially since it was noted twice and the tables were available for an extended time after. Ambience is lacking. It was so bright that we had to ask for the lights to be turned down.
   

   Refinery Jax BeachResponded on December 12, 2024

   Thank you for your detailed feedback. We sincerely apologize for the experience you had with our host team and for the frustration caused by the seating situation. Your request for a window seat should have been handled with care and professionalism, and we regret that it was not. We’re addressing these concerns with our team to ensure a smoother, more welcoming experience for all our guests in the future. We truly value your input and hope we can provide a much better experience should you choose to dine with us again. Thank you for bringing this to our attention.
   

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7. F

   Frank

   VIP

   Atlanta Metro

   8 reviews

   5.0

   8 reviews

   Dined on December 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Patrick, our server was fantastic. Attentive, but not intrusive. The food was innovative, top quality, and well prepared. We truly enjoyed the unique platings and flavors of the chef’s offers. Even the dessert was unique and incredibly delightful. And, with drinks and dessert and aperitifs, this top-tier meal cost about half what we pay for similar or worse at other fine dining establishments. The seats were very comfortable. Our noise rating was due to a very large party of about 30 corporate folks who were incredibly loud, and who had similarly felt another venue we were at the previous evening was their own personal rave party venue. This is not Refinery’s fault. We will absolutely come here again.
   

   Refinery Jax BeachResponded on December 4, 2024

   Thank you so much for the wonderful review! We are so happy you enjoyed the service and food! We will definitely pass your kind words to Patrick! We do apologize for the noise due to the big corporate party, and hope next time you visit you will be able to enjoy the ambience more! Can't wait to see you next time!
   

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8. M

   Mini

   Jacksonville

   2 reviews

   5.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved the thanksgiving dinner with my family. The menu choices were perfect, food was delicious and bursting with flavor. The meal was a totally delightful experience.
   

   Refinery Jax BeachResponded on December 4, 2024

   Thank you for your kind words! We’re so happy to hear you and your family enjoyed Thanksgiving dinner with us. It’s wonderful to know the menu, flavors, and experience were all to your liking. We look forward to serving you again soon for more memorable meals! 🦃✨
   

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9. D

   Diana

   VIP

   West Palm Beach

   28 reviews

   5.0

   28 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I mistakingly reserved a table in the bar area.the hostess gladly changed our table to the upstairs setting and a Easily accommodated 3 more people to our reservation. We were given the Thanksgiving Pride tixe menu, but upon request, we were able to order from the standard menu.. Everything worked out perfectly. Thank you!
   

   Refinery Jax BeachResponded on December 4, 2024

   Thank you for your thoughtful review! We’re so glad our team could accommodate your requests and make everything work out perfectly for your visit. It’s always our goal to ensure a seamless and enjoyable experience for our guests. We look forward to welcoming you back again soon!
   

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10. D

    Donna

    Seattle

    7 reviews

    5.0

    7 reviews

    Dined on November 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent buffet brunch with great choices of savory & sweet (especially the pumpkin bread pudding - Thanksgiving week). Exceptional server and unfortunately I didn’t get his name, but he was engaging and helpful. The view was great and all in all I’d highly recommend.
    

    Refinery Jax BeachResponded on November 26, 2024

    Thank you so much for your wonderful review Donna!
    

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