Revel Brewing Co. Rivermakers

Review summary

1. OT

   OpenTable Diner

   Brisbane

   1 review

   1.0

   1 review

   Dined on December 31, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Booked through the Revel site for NYE. The date was available and I received confirmation of the booking. Turned up with a big group and wasn’t open… several other groups also turned up saying that they also booked through the website and received confirmation. How was this allowed through the website if they weren’t even open. Cost two uber trips each and never saw the fireworks.
   

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2. S

   Shane

   Brisbane

   1 review

   1.0

   1 review

   Dined on December 31, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Our booking was accepted and in arrival we found the establishment closed. Like the other people who arrived while we were there no one received a phone call advising us, nor have we received one since.. . So much for customer service.
   

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3. V

   Victor

   London

   1 review

   1.0

   1 review

   Dined on December 22, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We had a confirmed booking for 6 adults and 2 kids. We arrived and there wasn’t a single table free nor any booked. We asked and after waiting for 15 minutes we were told someone must have accidentally removed the reservation signs from the tables… we were told to wait another few minutes and we’d get a table, which we did but just because we sorted it ourselves. 45 minutes later eventually we placed a food order, we were told they were busy and it’d take 45 minutes which we said it was fine. 1h30 min later we went to ask what was going on and we were advised the order was likely diverted to the wrong table and because they were very short staffed there was nothing they could do other than place another new order and wait another 45 minutes…. Not a single apology, not a nice gesture or word. Not sure if you’ve ever made kids wait for 2hrs for food just to tell them it ain’t coming but what was meant to be a fun day out, well, it wasn’t. We just left and aren’t planning on ever coming back. The only nice thing I can say is that the venue is gorgeous, but everything else from lack of convenient access and parking to service was shocking.
   

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4. C

   Caren

   Brisbane

   2 reviews

   4.0

   2 reviews

   Dined on December 19, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Newly opened under new form for ordering first day glitch.
   

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5. L

   Lorene

   Queensland

   5 reviews

   5.0

   5 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, good prices, spacious dining area, will definitely return soon
   

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6. A

   Aaron

   Brisbane

   1 review

   3.0

   1 review

   Dined on November 10, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   It was a hot day but the fans were barely on and no apparent air con. The staff were friendly but rarely left the bar - even when we walked in as the only ones inside we weren’t greeted nor shown to our pre-booked table, no explanations of table service vs ordering at the bar. We had to ask for water for the table ie: the little things. There were also 4 staff working behind the bar therefore amply sufficient for the area and aforementioned service expectations.
   

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7. N

   Natasha

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had my birthday lunch here last weekend and it was awesome. I was able to book a table for my party of 9 online ahead of time. Location wise, there was a free car park and it was right on the river which made for lovely vibes. The atmosphere was laid back and they had a little area with lawn games which was great for the kids. The staff were all super nice. The food was great - pub style menu with decent serving sizes. And most importantly, the beer menu was solid, I really like the mango Mac sour ale ☺️. We’ll definitely come back!
   

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8. S

   Sean

   Brisbane

   1 review

   3.0

   1 review

   Dined on September 29, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Great spot, good food, good music, relaxed atmosphere.
   

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9. S

   Syd

   Brisbane

   1 review

   4.0

   1 review

   Dined on September 22, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was very good & well priced. I’m a Revel beer fan & the staff know how to pour a beer (unlike most pubs & clubs in Qld). Dillion James was playing & his repertoire suited just about everyone there.
   

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10. J

    Justin

    Brisbane

    1 review

    5.0

    1 review

    Dined on September 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Visited for the first time last Sunday, 10 out of 10 guys.. we will be back, fantastic experience, cheers Justin
    

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